Customer reviews of BBG DECO DE HEROS

9,1 /10

Based on 2 051 published reviews

5 1 620 79% 4 180 9% 3 80 4% 2 59 3% 1 112 5%

Summary of reviews

BBG DECO DE HEROS consistently delivers a reliable and fast experience with prompt processing and swift delivery, often paired with meticulous packaging and items that meet or exceed expectations. Customers highlight a wide and appealing product range, including themed posters, stickers, and cuddly toys, with many noting sturdy packaging, included extras, and items arriving as described. The service stands out for responsiveness and attentiveness, with several reviews praising helpful customer support and willingness to assist, and repeat customers planning future orders. Overall, the store is experienced as dependable and customer-focused, providing timely shipments and quality products that satisfy a broad audience.

All reviews

Aurelie B.

Published on 27/09/2022 à 07h48 following a purchase from 15/09/2022

Great, I recommend

Translated reviews

Sandrine P.

Published on 26/09/2022 à 10h53 following a purchase from 08/09/2022

The design of my blanket is different from the one I ordered. No solution found to compensate for this dispute! Except to the benefit of the site! Therefore, I cannot recommend this site given the situation.

Translated reviews

Response from BBG DECO DE HEROS Published on 27/09/2022

Hello Sandrine, You received a blanket with a design different from the one ordered. We offered you 2 solutions: 1) refund you after retrieving the blanket 2) offer you a promo code to use for a future purchase. We regret that neither of the two solutions could suit you. Best regards. The BBG team

Gary L.

Published on 26/09/2022 à 10h36 following a purchase from 03/09/2022

Satisfied with my purchase.

Translated reviews

Aurore D.

Published on 25/09/2022 à 09h38 following a purchase from 12/09/2022

Perfect! And also very good advice! I recommend.

Translated reviews

Laurence G.

Published on 23/09/2022 à 16h16 following a purchase from 10/09/2022

Article received quickly and of good quality

Translated reviews

Amel P.

Published on 23/09/2022 à 14h23 following a purchase from 07/09/2022

Magnificent

Translated reviews

Araxi O.

Published on 23/09/2022 à 13h48 following a purchase from 08/09/2022

I am delighted with my purchase.

Translated reviews

Olga G.

Published on 22/09/2022 à 12h30 following a purchase from 08/09/2022

Hello, I am satisfied with the products I ordered and received at the relay point. Best regards.

Translated reviews

Natacha F.

Published on 21/09/2022 à 18h27 following a purchase from 09/09/2022

Package received in the right format for two items, but waiting two weeks for the platform to send to the distribution site is long.

Translated reviews

Response from BBG DECO DE HEROS Published on 22/09/2022

Hello Natacha, Thank you for your message and your stars. Indeed, one of the items you ordered was being restocked (shown as 10 days). Our English supplier had a bit of a delay (customs, shipping, etc.). Our apologies for this little hiccup. The BBG team

Sophie K.

Published on 21/09/2022 à 09h23 following a purchase from 02/09/2022

Perfect delivery. Deadline respected. Products correspond exactly to my expectations. Worried about the delivery, I was contacted by phone by one of the managers to reassure me about the deadline following a question on their site. Really, I recommend.

Translated reviews

Jordan M.

Published on 19/09/2022 à 05h34 following a purchase from 06/09/2022

Top top top

Translated reviews

Faysal A.

Published on 18/09/2022 à 18h06 following a purchase from 03/09/2022

Once again satisfied.

Translated reviews

Catherine M.

Published on 18/09/2022 à 12h01 following a purchase from 07/09/2022

Product as described, I recommend. The customer service is great, I had questions and they called me back. A very professional team.

Translated reviews

Laurence B.

Published on 16/09/2022 à 07h06 following a purchase from 31/08/2022

Items matching the images on the site, very good quality and fast delivery. I recommend.

Translated reviews

Dominique P.

Published on 15/09/2022 à 15h05 following a purchase from 02/09/2022

well packaged, fast delivery

Translated reviews

Christine R.

Published on 13/09/2022 à 06h54 following a purchase from 30/08/2022

Fast shipping and product quality.

Translated reviews

Xavier L.

Published on 11/09/2022 à 10h36 following a purchase from 11/08/2022

Order as expected. Quality products.

Translated reviews

Daniel K.

Published on 11/09/2022 à 06h56 following a purchase from 30/08/2022

fast

Translated reviews

Deborah C.

Published on 11/09/2022 à 05h59 following a purchase from 28/08/2022

Very good product, as shown in the photo, fast delivery.

Translated reviews

Véronique B.

Published on 09/09/2022 à 16h48 following a purchase from 25/08/2022

Package in poor condition, crushed box, fortunately it was a plush toy.

Translated reviews

Response from BBG DECO DE HEROS Published on 13/09/2022

Hello Véronique, Thank you for your message. We are sorry for this experience. It happens that packages are mishandled during transport, even though we take care to package them well. See you soon. The BBG team

Romain B.

Published on 09/09/2022 à 15h01 following a purchase from 24/08/2022

As described, simple and quick assembly.

Translated reviews

Camille D.

Published on 09/09/2022 à 12h27 following a purchase from 24/08/2022

I picked up my package at the store. Very pleasant reception, I will return.

Translated reviews

Gabriel G.

Published on 09/09/2022 à 08h03 following a purchase from 23/08/2022

Box torn upon receipt of the package, but it did not affect the product.

Translated reviews

Response from BBG DECO DE HEROS Published on 13/09/2022

Hello Gabriel, Thank you for your message. We are happy that the item was not damaged. It sometimes happens that packages suffer during transport. See you soon. The BBG team

Christine H.

Published on 05/09/2022 à 19h14 following a purchase from 20/08/2022

Very beautiful quality.

Translated reviews

Margaux L.

Published on 05/09/2022 à 16h46 following a purchase from 23/08/2022

Successful surprise, very good product!

Translated reviews

Jean-Philippe C.

Published on 04/09/2022 à 18h02 following a purchase from 14/08/2022

Delivery time corresponds to what was communicated. Product delivered with its glue, the wallpaper installation went very well. For the next room decoration, I will consult this site with complete confidence.

Translated reviews

Response from BBG DECO DE HEROS Published on 05/09/2022

Hello Jean-Philippe, Thank you very much for your comment. Don't hesitate to send us photos that we can share. Have a nice day. The BBG team

Jeremy M.

Published on 04/09/2022 à 05h03 following a purchase from 16/08/2022

Product as described and fast delivery.

Translated reviews

Laurette N.

Published on 31/08/2022 à 08h02 following a purchase from 15/08/2022

Order received quickly and as described, very satisfied.

Translated reviews

Yvonne M.

Published on 29/08/2022 à 11h54 following a purchase from 18/08/2022

Completely satisfied. Impeccable phone reception. Thanks to Mr. HAssem.

Translated reviews

Christophe M.

Published on 26/08/2022 à 14h36 following a purchase from 04/08/2022

Very high-quality frieze (very good rendering, quite thick), however, adhesion varies depending on the support: very good on wallpaper but poor on painted walls. For installation, it's better to have two people.

Translated reviews

Marianne Y.

Published on 25/08/2022 à 20h01 following a purchase from 14/08/2022

Very fast shipping. Good value for money.

Translated reviews

Adeline P.

Published on 25/08/2022 à 07h49 following a purchase from 14/08/2022

Fast and careful shipping

Translated reviews

Julien C.

Published on 22/08/2022 à 10h40 following a purchase from 10/08/2022

Product as described. Lack of precision for the moment on the package tracking, especially regarding the drop-off location for the parcel relay, but exemplary email responsiveness to find out the name of the relay point when it was forgotten. So I recommend without worries.

Translated reviews

Delphine B.

Published on 21/08/2022 à 17h18 following a purchase from 07/08/2022

Hello, my son loves his Spiderman wallpaper 👍😍

Translated reviews

Vanessa S.

Published on 20/08/2022 à 07h48 following a purchase from 09/08/2022

Package received in the week I ordered the bed and of good quality. I only took away one star because I have a few small scratches on parts of the bed, but nothing serious. The mattress, pillow, duvet, and bed set are top quality, not disappointed with my purchase.

Translated reviews

Floriane G.

Published on 19/08/2022 à 05h11 following a purchase from 08/08/2022

Order as requested. Very satisfactory delivery times. I recommend.

Translated reviews

Odile D.

Published on 18/08/2022 à 09h11 following a purchase from 07/08/2022

good

Translated reviews

Stéphanie L.

Published on 16/08/2022 à 20h45 following a purchase from 04/08/2022

Very satisfied. Great effects. Gift for my nephew's 3rd birthday, he was over the moon with his Spiderman.

Translated reviews

Lara P.

Published on 15/08/2022 à 07h47 following a purchase from 05/08/2022

Product as described. Big problem with the delivery company.

Translated reviews

Brigitte T.

Published on 13/08/2022 à 08h46 following a purchase from 02/08/2022

Perfect

Translated reviews