Customer reviews of boutique-malakoff.fr

9,7 /10

Based on 896 published reviews

Summary of reviews

The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.

All reviews

Dominique G.

Published on 23/12/2022, 09:07 following a purchase from 19/12/2022

as satisfied as ever

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Agnes G.

Published on 20/12/2022, 19:27 following a purchase from 09/12/2022

Very pleasant site, parcel delivered on time, very well packaged.

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Thiery B.

Published on 20/12/2022, 14:04 following a purchase from 15/12/2022

A little slow

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M.christine D.

Published on 20/12/2022, 13:13 following a purchase from 11/12/2022

Fast, careful delivery.

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Dominique L.

Published on 20/12/2022, 08:49 following a purchase from 12/12/2022

a small problem with the way it works between selection and placing in the basket, but on the day of my order and 1st time using it, this may explain the situation. on the other hand, congratulations on the very well-packaged parcel.

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Isabelle D.

Published on 19/12/2022, 16:29 following a purchase from 14/12/2022

Very good products, order dispatched very quickly

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Danielle V.

Published on 19/12/2022, 15:37 following a purchase from 14/12/2022

Extremely good, as always, very fast delivery, I'm delighted.

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Aline C.

Published on 19/12/2022, 08:12 following a purchase from 08/12/2022

Fast order and delivery. Appreciable discounts.

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Isabelle L.

Published on 18/12/2022, 09:28 following a purchase from 07/12/2022

Hello, The items arrived as usual in good condition. They will be enjoyed with pleasure.

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Christiane V.

Published on 16/12/2022, 18:41 following a purchase from 13/12/2022

Easy to order, very explicit site. An error on my delivery was resolved with a simple phone call. Great customer service, I highly recommend it. The chocolate is really good quality.

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Nicole G.

Published on 16/12/2022, 17:24 following a purchase from 09/12/2022

Very satisfied, easy navigation on the site, fast delivery.

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Serge F.

Published on 16/12/2022, 12:54 following a purchase from 09/12/2022

well packaged

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Philippe T.

Published on 16/12/2022, 12:32 following a purchase from 06/12/2022

Very good store, I highly recommend it.

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Yann H.

Published on 16/12/2022, 09:31 following a purchase from 13/12/2022

No surprises (apart from the extra chocolates slipped into the parcel :). Order respected, fast processing and delivery. It was perfect.

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Danielle P.

Published on 14/12/2022, 09:06 following a purchase from 08/12/2022

Thank you for maintaining a historic brand and keeping Lozère alive.

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Yvette G.

Published on 13/12/2022, 18:59 following a purchase from 08/12/2022

Very satisfied with my order which was delivered very quickly.

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Valérie P.

Published on 12/12/2022, 15:39 following a purchase from 07/12/2022

very fluid easy to use

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Didier P.

Published on 12/12/2022, 11:32 following a purchase from 05/12/2022

fine

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Palin K.

Published on 10/12/2022, 20:38 following a purchase from 03/12/2022

the connection to the site is really very slow, sometimes giving the impression that you won't be able to connect, which is a shame.

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Response from boutique-malakoff.fr Published on 11/03/2024

Hello, thank you for your feedback. We're sorry you're having problems connecting to our site. We will pass this problem on to our technical team to improve the loading speed. We hope that despite this inconvenience, you will find satisfaction in our products and services. Thank you again for your feedback. Sincerely, the boutique-malakoff.fr team.

Corinne R.

Published on 10/12/2022, 18:47 following a purchase from 10/11/2022

Very good

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Christelle F.

Published on 09/12/2022, 18:38 following a purchase from 07/12/2022

Very fast delivery and delicious chocolates

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Dominique G.

Published on 05/12/2022, 08:45 following a purchase from 27/11/2022

it'll be a nice change from chocolate poop

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Liliane V.

Published on 02/12/2022, 15:04 following a purchase from 14/11/2022

Don't look like those of my childhood

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Response from boutique-malakoff.fr Published on 11/03/2024

Thank you for your feedback, LILIANE. We're sorry our products don't bring back your childhood memories. We are constantly working to improve our recipes to give our customers the best possible experience. We hope you'll give us another chance in the future.

Alexis V.

Published on 02/12/2022, 11:10 following a purchase from 22/11/2022

easy to use

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Cédric D.

Published on 30/11/2022, 17:20 following a purchase from 28/11/2022

Perfect site, order and delivery.

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Jacqueline D.

Published on 29/11/2022, 10:49 following a purchase from 22/11/2022

Fast, well-packaged delivery Products as described

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Valerie S.

Published on 29/11/2022, 10:24 following a purchase from 19/11/2022

GOOD VISIBILITY

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Corinne P.

Published on 29/11/2022, 08:39 following a purchase from 24/11/2022

fast and free shipping a good thing. it was not always the case i hope you will continue in this direction !!!! :) :)

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Emmanuel C.

Published on 24/11/2022, 21:12 following a purchase from 21/11/2022

Easy to use. Intuitive site.

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Christine S.

Published on 24/11/2022, 19:49 following a purchase from 18/11/2022

Very easy to order. Choice and price.

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Dominique G.

Published on 22/11/2022, 09:27 following a purchase from 17/11/2022

good choice for delivery because with private parcels it often happens that it doesn't ring and you have to go 12 km to fetch the parcel.

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Pascale J.

Published on 20/11/2022, 10:52 following a purchase from 04/11/2022

Fast delivery. Small chocolates offered to discover new flavors. Very nice.

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Patricia P.

Published on 18/11/2022, 08:45 following a purchase from 11/11/2022

Products dispatched very quickly and always of such high quality that remind me so much of my childhood. Thank you so much!

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Dominique K.

Published on 18/11/2022, 08:38 following a purchase from 10/11/2022

practical, easy-to-use site

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Helene V.

Published on 17/11/2022, 08:18 following a purchase from 08/11/2022

Easy navigation, same order placement and very fast delivery. No worries

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J Francois D.

Published on 14/11/2022, 10:59 following a purchase from 06/11/2022

Fast, accurate delivery

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Herve C.

Published on 14/11/2022, 10:57 following a purchase from 04/11/2022

well

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Sophie R.

Published on 14/11/2022, 10:32 following a purchase from 04/11/2022

PERFECT

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Catherine D.

Published on 12/11/2022, 13:34 following a purchase from 03/11/2022

Easy-to-navigate site, wide selection of products

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Philippe C.

Published on 08/11/2022, 17:38 following a purchase from 01/11/2022

ONLY good products at very attractive prices

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