Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 877 published reviews
5 787 90% 4 63 7% 3 17 2% 2 8 1% 1 2 0%

Summary of reviews

Boutique-malakoff.fr consistently delivers on product quality, with customers praising delicious, well-presented chocolates and a variety of options that meet expectations. They highlight reliable, fast delivery and careful handling, including samples or small gifts in packaging and on-time arrival for occasions like Easter and holidays. Customer service is noted for thoughtful gestures and follow-up, with mentions of excellent support, repeat orders, and appreciation for the added extras that enhance the shopping experience. The overall experience is described as dependable and satisfying, with products remaining enjoyable and the purchasing process smooth from order to receipt.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
What a pleasure !!!!! Gustatory, of course
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Quick delivery before Easter. Good products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Chocolate like in my childhood
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Easy navigation. Excellent customer service. A gentleman told me how to benefit from the advantage I received for my birthday... And after 2 attempts, everything went smoothly. This person was patient, courteous and competent. As the Malakoff product is of very high quality, everything was perfect.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
easy-to-find items
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Always delighted with my purchases. Super fast and very careful delivery. Very good quality products. The whole family is delighted!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Simple and effective! Please note: one of the jars was badly sealed...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 27/03/2022
Clear site, fast delivery; we regret the choice of individual plastic packaging, which is apparently non-recyclable, unlike the original...
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Response from boutique-malakoff.fr
Hello and thank you for taking the time to reply with your opinion. The paper used in chocolate bars of all brands is not yet recyclable, and we're waiting for the industry to open up for more ecology. The paper of yesteryear was aluminium, which wasn't very ecological either, but that was before... Thank you for your loyalty. Romain
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Well designed site, fast delivery. Products not yet tasted.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Nothing to report
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
bonjour, i found what i wanted very easily, the service was excellent, the parcel was well packaged and the delivery was fast. i'm delighted. however, i was waiting for a message or e-mail to let me know if my order was being prepared and the delivery date. i think it's an oversight! But that doesn't take anything away from the good Malakoff chocolate I knew as a child. thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
I got answers to all my questions. It's perfect, and will encourage me to recommend J.C.DUCROS.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
comprehensive site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Well-constructed site, attentive staff, very interesting promotions... I have nothing but praise for this company! And to their employees. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
crêpes with malakoff organic spread are a treat for our 5 grandchildren. I hope they'll remember them later.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Easy to use and I can find all the products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Pleasant navigation on the site and no difficulty in placing your order!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Fast order processing and perfect packaging. The chocolates are excellent.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Excellent store, excellent products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Everything was great from order to delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Fast, careful delivery. Some samples as a gift. Would recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Clear and precise
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good, top service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
DAMAGE TOO LONG wait for delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Well designed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
I love your products, especially the spreads. I make all my friends and work colleagues try them.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Everything is perfect for this company, which is reborn like the Phoenix. Long may it last 🤞.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Perfect, professional and responsive team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
very good site fast delivery and good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Another very good experience. Good products, very fast and careful delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very simple site, very fast delivery ... top notch!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
fast, well-packaged, attentive staff.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Fast and careful delivery, excellent quality product, I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Very easy to use, very pleasant to find what you're looking for.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/12/2021
little choice of product and package, which is a pity because the products are of high quality and very good.
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Response from boutique-malakoff.fr
Hello, we're sorry you were disappointed by our selection of products and packages. However, we are delighted that you enjoyed their quality and taste. We value your opinion and will do our best to improve our offer in the future. Thank you for choosing our store. Have a nice day!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/12/2021
Disappointed with the chocolates. I didn't find what I ate when I was young. Too bad
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Response from boutique-malakoff.fr
Hello, thank you for your honest review. We're sorry your chocolates didn't bring back your childhood memories. DISCOVER OUR NEW RECIPE. We look forward to seeing you on boutique-malakoff.fr.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Super site and super boutique!!!! Want to try everything?
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