The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Thank you, it was a gift, easily received thanks to a code you provided (which I forwarded to the actual recipient of the package). The products are obviously delicious, since I know them when I buy them for us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Delighted with the reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
Top quality, fast and very careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
SUPER!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Perfect delivery. Also very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2022
Very satisfied I will order again thank you to you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good site I recommend and very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Everything in summer. Fast delivery. Online ordering, and great Paypal service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2022
very good fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2022
Ergonomic site, pleasant to visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
Very happy with my order, with the pleasant surprise of finding chocolate samples in the parcel!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Gourmet experience..thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
Everything was perfect for a first order...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Ergonomic site, fast delivery and good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
A KILLER, these chocolates!!! My whole childhood. I think it's a shame that I can't get free home delivery; it must be a bit complicated for some customers, I'm thinking of rural areas....??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
site with detailed article-easy ordering;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
order executed very quickly and sent by colissimo in very secure packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Hello, I received my order quickly, the parcel well prepared and cared for. As for the products, a real delight, I've known MALAKOFF since I was a little girl and I've rediscovered this flavour which brings back fond memories, Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Very goodkk
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
What a pleasure !!!!! Gustatory, of course
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Quick delivery before Easter. Good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
Chocolate like in my childhood
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
Easy navigation. Excellent customer service. A gentleman told me how to benefit from the advantage I received for my birthday... And after 2 attempts, everything went smoothly. This person was patient, courteous and competent. As the Malakoff product is of very high quality, everything was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2022
easy-to-find items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Always delighted with my purchases. Super fast and very careful delivery. Very good quality products. The whole family is delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
Simple and effective! Please note: one of the jars was badly sealed...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2022
Clear site, fast delivery; we regret the choice of individual plastic packaging, which is apparently non-recyclable, unlike the original...
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Response from boutique-malakoff.fr
Hello and thank you for taking the time to reply with your opinion. The paper used in chocolate bars of all brands is not yet recyclable, and we're waiting for the industry to open up for more ecology. The paper of yesteryear was aluminium, which wasn't very ecological either, but that was before... Thank you for your loyalty. Romain
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
Well designed site, fast delivery. Products not yet tasted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
bonjour, i found what i wanted very easily, the service was excellent, the parcel was well packaged and the delivery was fast. i'm delighted. however, i was waiting for a message or e-mail to let me know if my order was being prepared and the delivery date. i think it's an oversight! But that doesn't take anything away from the good Malakoff chocolate I knew as a child. thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
I got answers to all my questions. It's perfect, and will encourage me to recommend J.C.DUCROS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
comprehensive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Well-constructed site, attentive staff, very interesting promotions... I have nothing but praise for this company! And to their employees. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
crêpes with malakoff organic spread are a treat for our 5 grandchildren. I hope they'll remember them later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Easy to use and I can find all the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Pleasant navigation on the site and no difficulty in placing your order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Fast order processing and perfect packaging. The chocolates are excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Excellent store, excellent products.
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