Customer reviews of boutique-malakoff.fr

9,7 /10

Based on 896 published reviews

Summary of reviews

The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.

All reviews

Sabine L.

Published on 08/11/2022, 10:29 following a purchase from 30/10/2022

Fast delivery, compliant products .

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Camille P.

Published on 05/11/2022, 13:25 following a purchase from 31/10/2022

Speed

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Nathalie U.

Published on 04/11/2022, 18:06 following a purchase from 31/10/2022

very good store fast delivery and very good spread

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Bernard H.

Published on 30/10/2022, 18:43 following a purchase from 22/10/2022

Easy navigation, fast delivery.

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Alix F.

Published on 18/10/2022, 11:20 following a purchase from 09/10/2022

tbon

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Christiane F.

Published on 14/10/2022, 21:00 following a purchase from 05/10/2022

I received the parcel, very well packaged and the delivery was fast. Thanks for the little extra.

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Françoise M.

Published on 12/10/2022, 18:01 following a purchase from 03/10/2022

I've finally rediscovered the taste of malakoff from my childhood. I used to eat it in bars with bread for my occasional snack. Thank you, I enjoy it and so does the person I gave it to.

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Catherine M.

Published on 11/10/2022, 11:18 following a purchase from 04/10/2022

After telephoning to check availability of a product I placed my order and did not receive the violet paste because it was out of stock. Very disappointed

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Response from boutique-malakoff.fr Published on 11/10/2022

Hello, I have reactivated the product online so that you can order it without checking the physical presence of the 24 jars advertised as available by the stock system. Your order did not consist solely of jars of violet-flavored spreads and I find your particular note harsh even though we will of course refund you for the 2 missing jars. Your opinion does not relate to the quality of our products and is therefore inadmissible. Sorry for trying to do the right thing. Have a nice day. Romain CHOLLIER, Director.

Christine C.

Published on 09/10/2022, 15:39 following a purchase from 05/10/2022

Very good and good...

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Jean S.

Published on 07/10/2022, 11:41 following a purchase from 01/10/2022

Ordered chocolate bar 10/10 ................................. spread 10?1 Excellent; I'm waiting for my grandchildren's opinion.

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Francis B.

Published on 03/10/2022, 16:56 following a purchase from 29/09/2022

very serious store fast delivery, must be renewed

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Philippe C.

Published on 26/09/2022, 16:56 following a purchase from 21/09/2022

RAS - Very satisfactory

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Eliane L.

Published on 23/09/2022, 16:53 following a purchase from 16/09/2022

Everything perfect

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Romain G.

Published on 18/09/2022, 22:17 following a purchase from 10/09/2022

Easy to order and fast delivery. I also received a sample of the spread with my order. Very professional indeed.

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Virginie K.

Published on 12/09/2022, 21:15 following a purchase from 02/09/2022

Chocolate from my childhood... super fast delivery!

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Cédric D.

Published on 09/09/2022, 15:29 following a purchase from 06/09/2022

Reliable in every respect, from site navigation to delivery.

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Déborah P.

Published on 06/09/2022, 21:04 following a purchase from 30/08/2022

No problems apart from the non-availability of one product out of 3 in recent months.

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Gaelle D.

Published on 03/09/2022, 15:42 following a purchase from 22/08/2022

Not a bad site. Impeccable delivery. The rewards are tiny compared to the price of the products and are only valid for a short time, which is a shame. Especially since the jar I buy has just been increased by more than 1€ this summer... otherwise, excellent spread with little chocolate gifts almost all the time with delivery.

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Jonathan R.

Published on 02/09/2022, 22:20 following a purchase from 30/08/2022

Very serious, arrives packaged in a small isothermal pouch with a blue bread (bread of cold) I recommend

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Anne G.

Published on 25/08/2022, 18:22 following a purchase from 17/08/2022

Professional, friendly service, top packaging in this heatwave. Very responsive after-sales service, extremely dedicated and courteous.
Ah les Malakoff.....retrouver tous ces souvenirs... Bravo

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Helder D.

Published on 25/08/2022, 17:34 following a purchase from 21/08/2022

Very good.

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Herve R.

Published on 22/08/2022, 18:42 following a purchase from 14/08/2022

I'm very satisfied, the packaging of the parcel is top notch, then what a memory regained, with your chocolates thank you to you.

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Julie J.

Published on 22/08/2022, 18:10 following a purchase from 16/08/2022

Perfect! Fast delivery and reliable packaging

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Acheteur Vérifié

Published on 12/08/2022, 22:32 following a purchase from 26/07/2022

EXCELLENT AND PROFESSIONAL

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Acheteur Vérifié

Published on 24/07/2022, 17:17 following a purchase from 14/07/2022

I'm not sure that packaging is enough in these hot weather conditions.

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Acheteur Vérifié

Published on 21/07/2022, 19:57 following a purchase from 14/07/2022

The order was quickly processed and contained what I had ordered.

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Acheteur Vérifié

Published on 21/07/2022, 19:05 following a purchase from 16/07/2022

Perfect, easy to access, easy to search, on time and mega well packaged for shipping.

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Acheteur Vérifié

Published on 29/06/2022, 19:55 following a purchase from 16/06/2022

Very good.

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Acheteur Vérifié

Published on 21/06/2022, 10:11 following a purchase from 13/06/2022

Very satisfied with my order, as always, pleasant site, delivery on time, always very well packaged.

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Acheteur Vérifié

Published on 21/06/2022, 09:51 following a purchase from 11/06/2022

Serious site Fast home delivery and good condiu

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Acheteur Vérifié

Published on 18/06/2022, 19:28 following a purchase from 01/06/2022

FLUID SITE

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Acheteur Vérifié

Published on 17/06/2022, 14:53 following a purchase from 12/06/2022

Fast delivery, easy to see, satisfied with the products on sale

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Acheteur Vérifié

Published on 15/06/2022, 18:50 following a purchase from 02/06/2022

Perfect products and perfect delivery!

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Acheteur Vérifié

Published on 14/06/2022, 17:36 following a purchase from 07/06/2022

very good welcome and very good response to my concerns

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Acheteur Vérifié

Published on 11/06/2022, 18:02 following a purchase from 05/06/2022

Very good

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Acheteur Vérifié

Published on 30/05/2022, 18:47 following a purchase from 23/05/2022

Very good

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Acheteur Vérifié

Published on 28/05/2022, 20:52 following a purchase from 20/05/2022

I'm very satisfied with the site, which is very easy to navigate and pay for. The store offers a wide choice of products.

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Acheteur Vérifié

Published on 27/05/2022, 10:37 following a purchase from 11/05/2022

Very nice. I appreciated the ice cube included in the package.

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Acheteur Vérifié

Published on 22/05/2022, 18:54 following a purchase from 11/05/2022

Very good, clear site.

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Acheteur Vérifié

Published on 17/05/2022, 14:29 following a purchase from 11/05/2022

The chocolate is good, but next time I'll close the 450g jar properly, because a quarter of it is lost in the carton.

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Response from boutique-malakoff.fr Published on 11/03/2024

Hello,

Thank you for your review of our chocolate. We are sorry to hear that you had a problem closing the 450g jar. We will make sure that this does not happen again in the future. We hope this will not prevent you from continuing to enjoy our product.

Yours faithfully

The Malakoff boutique team.