Customer reviews of boutique-malakoff.fr

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 896 published reviews
5 805 90% 4 63 7% 3 18 2% 2 8 1% 1 2 0%

Summary of reviews

The store consistently delivers on-time orders with careful presentation and fast, reliable delivery, often including small thoughtful gifts such as chocolate samples that delight recipients. Product quality is repeatedly praised across reviews, with many noting delicious chocolates, consistent taste, and the ability to please both children and adults. Customer service and reliability shine through in phrases about excellent service, attentive follow-up, and expressions of appreciation for gifts and samples, as well as the wide range of choices and the absence of palm oil in selections. The overall experience is described as satisfying and dependable, with several mentions of returning shoppers and repeated positive impressions of the site and products.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Everything was great from order to delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Fast, careful delivery. Some samples as a gift. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very good, top service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
DAMAGE TOO LONG wait for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Well designed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
I love your products, especially the spreads. I make all my friends and work colleagues try them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Everything is perfect for this company, which is reborn like the Phoenix. Long may it last 🤞.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Perfect, professional and responsive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
very good site fast delivery and good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Another very good experience. Good products, very fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very simple site, very fast delivery ... top notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
fast, well-packaged, attentive staff.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Fast and careful delivery, excellent quality product, I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2021
Very easy to use, very pleasant to find what you're looking for.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/12/2021
little choice of product and package, which is a pity because the products are of high quality and very good.
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Response from boutique-malakoff.fr
Hello, we're sorry you were disappointed by our selection of products and packages. However, we are delighted that you enjoyed their quality and taste. We value your opinion and will do our best to improve our offer in the future. Thank you for choosing our store. Have a nice day!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/12/2021
Disappointed with the chocolates. I didn't find what I ate when I was young. Too bad
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Response from boutique-malakoff.fr
Hello, thank you for your honest review. We're sorry your chocolates didn't bring back your childhood memories. DISCOVER OUR NEW RECIPE. We look forward to seeing you on boutique-malakoff.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Super site and super boutique!!!! Want to try everything?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Ordered for the holidays. A shipping error but then a very efficient customer service, reshipping my order the same day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Order arrived quickly. Products well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Delicious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Despite a late order, I received my chocolates before Christmas, with the added surprise of a dozen mini malacoff. I'm very happy and my heartfelt thanks to the team. Merry Christmas and happy holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Pleasantly surprised by products in original gift packaging. The name Malakoff evokes my childhood and I hope to rediscover the familiar quality and taste. Order and delivery confirmed, deadlines met, impec.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
Very Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery, nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
everything arrived this morning but i'm not going to eat it, i'm diabetic. i'll keep it black
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
everything arrived quickly and in good condition. 5 stars but this parcel is the one i sent to a friend for her children. i don't know why the email came to me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Chocolats delucieux
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
No difficulty in placing the order. Clear website. Perfect customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2021
the site is easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
We are familiar with both products and have purchased them again Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good product and fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Fast delivery and excellent chocolates
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
I've been ordering for two years and I'm delighted with the quality, plus it reminds me of my childhood.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
NOTHING TO SAY VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
The, site, and delivery, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Very good
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