9.7/10
★★★★★
based on 10844 reviews published

Latest customer reviews

5 /5
★★★★★

Tip top

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Bertrand S.
purchased on 27/08/2025
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5 /5
★★★★★

Good products, an efficient team of great kindness and especially attentive, I highly recommend

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Jerome F.
purchased on 28/08/2025
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5 /5
★★★★★

Super service, Top!

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David C.
purchased on 29/08/2025
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5 /5
★★★★★

Very good.

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Jean Christophe M.
purchased on 28/08/2025
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5 /5
★★★★★

Everything perfect, very good customer service. Fast shipping

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Xana N.
purchased on 27/08/2025
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5 /5
★★★★★

Bravo! 🙂

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David M.
purchased on 25/08/2025
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5 /5
★★★★★

As always, good products

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Raphaele C.
purchased on 22/08/2025
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5 /5
★★★★★

Package received on time and conforms to the order.

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Pascal B.
purchased on 25/08/2025
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5 /5
★★★★★

Fast shipping. Product conforms to the description

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Clément A.
purchased on 24/08/2025
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5 /5
★★★★★

Hello It's just a shame that you can no longer find the NATO MRE self-heating rations yellow package in 12h

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David R.
purchased on 26/08/2025
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Answer from Freezedried & Co
These rations still exist, it's just the packaging that is now red :
https://www.lyophilise.fr/14347-ration-12h-menu-4.html
5 /5
★★★★★

Super

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Emmanuel B.
purchased on 26/08/2025
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5 /5
★★★★★

Top

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Frank C.
purchased on 27/08/2025
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3 /5
★★★☆☆

4 days to ship an order that never arrived. But no problem to get a refund.

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Christophe H.
purchased on 24/08/2025
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5 /5
★★★★★

Precise and available.

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Fabio C.
purchased on 26/08/2025
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5 /5
★★★★★

Order compliant and top material.

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Laurent R.
purchased on 25/08/2025
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5 /5
★★★★★

Received quickly. Lots of choices. Correct prices.

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Julien F.
purchased on 24/08/2025
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5 /5
★★★★★

Very good I recommend

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Dorine C.
purchased on 26/08/2025
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5 /5
★★★★★

Fast service. Quality products

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Pierre-yves D.
purchased on 11/08/2025
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5 /5
★★★★★

Reliable team, excellent products, perfect packaging and shipping! Thank you!

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Olivier H.
purchased on 22/08/2025
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5 /5
★★★★★

Top 🙂

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Maxime G.
purchased on 23/08/2025
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5 /5
★★★★★

Very good

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Izaskun F.
purchased on 22/08/2025
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5 /5
★★★★★

I am always fully satisfied with every order placed on lyophilise (from choice to delivery).

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Peter P.
purchased on 23/08/2025
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1 /5
★☆☆☆☆

At the end of the order and before its shipment, I wrote to modify the shipment and it was in vain... days later they got in touch... lack of customer attention.

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Alberto Castrejón S.
purchased on 23/08/2025
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Answer from Freezedried & Co
Dear Alberto, We sincerely regret the situation. We are in a period of high activity, and we responded to your email two days after it was sent. However, at that time your order had already been prepared and shipped, so the requested modification was no longer possible. We assure you that we do everything possible to serve our customers as quickly as possible, but we are a small team of about ten employees, not an internet giant with automated service. Therefore, we would appreciate a minimum of understanding towards our team, which works diligently to provide the best possible service even during peak demand times. Sincerely,
5 /5
★★★★★

Very large selection of products at all prices. Very fast and careful shipping. My reference site for all meals in the field.

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Eric R.
purchased on 23/08/2025
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5 /5
★★★★★

Perfect!

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Xavier M.
purchased on 25/08/2025
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5 /5
★★★★★

Extremely fast delivery! Top products

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Charline T.
purchased on 23/08/2025
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3 /5
★★★☆☆

1) Delicious sterilized prepared meals! Well done! 2) 1-liter water pouch / not great! Advantage: very light; disadvantage: not transparent; causes problems when filling! And the cap is not suitable for hiking; it would have been better to have a cap from which you can drink directly. 3) 10-liter water pouch: not great / seems fragile, we will see over time and especially, no existing fixation type 'eyelet' to be able to hang it... it's really a shame!

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Patrick G.
purchased on 20/08/2025
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5 /5
★★★★★

Fast delivery, easy payment, readable site. I recommend

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Nicolas W.
purchased on 20/08/2025
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5 /5
★★★★★

Top

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Cécile S.
purchased on 11/08/2025
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3 /5
★★★☆☆

Range is good, but I wasn't given any tracking information at all which resulted in very inconvenient delays. When I reached out the response was reasonably fast, and part of the issue was the postal system where I live, but I really think tracking details should be automatically sent as soon as the order goes out.

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Brendan W.
purchased on 10/07/2025
Answer from Freezedried & Co
Hi there,

Thank you for the honest feedback and I’m really sorry for the inconvenience caused by not receiving tracking details. This was our first delivery to Albania, and while part of the delay came from the local postal hand-off, we should still have sent the tracking automatically the moment your parcel shipped.

Thanks again for helping us improve,
1 /5
★☆☆☆☆

Delivery not possible as allegedly no one was reachable - DPD. No response from the supplier and no refund so far.

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Christian H.
purchased on 23/08/2025
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Answer from Freezedried & Co
Hello,

we apologize for the inconvenience.

Your package was returned to us by DPD after the delivery person reported that no one was reachable. We informed you about this via email, but we have not received any feedback from you.

We would like to resolve this immediately:

Refund of the order amount or

Reshipment to the desired address.

Please let us know briefly which option you prefer (and in case of reshipment, the address and the desired shipping method).
You can reply directly here or contact us at [email protected].

Thank you for your feedback and again, we apologize for the delay.
5 /5
★★★★★

Reliable products

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Évelyne E.
purchased on 23/08/2025
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5 /5
★★★★★

It was a first for me. I bought the 5-day hiking pack which includes a mix of products that allowed me to discover several brands. I loved everything. I didn't eat the desserts (chocolate creams) because even in everyday life I don't like that but they are surely as good as the rest.

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Fanny F.
purchased on 22/08/2025
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5 /5
★★★★★

VERY SATISFIED WITH MY LAST ORDER WHETHER IT BE PRODUCTS OR PRICES BRAVO TO LYOPHILISE&CO

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Bernard H.
purchased on 11/08/2025
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5 /5
★★★★★

Perfectly meets my needs.

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Xavier M.
purchased on 21/08/2025
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5 /5
★★★★★

Perfect, very satisfactory!

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Fabrice L.
purchased on 20/08/2025
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1 /5
★☆☆☆☆

I have not received my delivery until today!

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Mario R.
purchased on 21/08/2025
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Answer from Freezedried & Co
Hello,

we have checked the tracking: Your package was delivered to the selected parcel shop on September 12 (tracking number: XJ000023911TS).

Please inquire directly at the parcel shop (bring ID and tracking number).
If the shipment cannot be found there, please let me know briefly and we will immediately start an investigation with the transport service provider.

Best regards
5 /5
★★★★★

Very satisfied with my order.

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Jeanne C.
purchased on 21/08/2025
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5 /5
★★★★★

Super everything received and quickly

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Muriel D.
purchased on 21/08/2025
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5 /5
★★★★★

Reactive, good advice and quality products

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Lionel H.
purchased on 21/08/2025
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