9.7/10
★★★★★
based on 11218 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect transaction from every point of view!

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Éric L.
purchased on 06/01/2026
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5 /5
★★★★★

Hello, very good exchange, fast shipping and product in accordance with the descriptions.

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Jean-marc D.
purchased on 01/01/2026
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5 /5
★★★★★

Very good site, top customer service and fast deliveries

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Pierre V.
purchased on 18/07/2025
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5 /5
★★★★★

I appreciate the speed of your shipment.

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Frederic S.
purchased on 28/12/2025
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5 /5
★★★★★

Incredibly fast. Free's Fiber should take example and go back to bed

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Emilien C.
purchased on 06/01/2026
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Answer from Freezedried & Co
We will continue to do better than fiber... at least on shipments
5 /5
★★★★★

Everything is great, top products at good prices

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Markus J.
purchased on 01/12/2025
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5 /5
★★★★★

Perfect. Very professional. Quality products and a customer service that is very attentive and very responsive. You can go there with your eyes closed.

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Christophe H.
purchased on 20/11/2025
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Answer from Freezedried & Co
A huge thank you for this wonderful feedback
5 /5
★★★★★

Always fast

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Alain P.
purchased on 15/12/2025
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5 /5
★★★★★

Good

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Alberto V.
purchased on 19/12/2025
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Thank you for your notice!
5 /5
★★★★★

Easy order, fast and compliant delivery.

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Philippe H.
purchased on 13/12/2025
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5 /5
★★★★★

Very good product (Stoots Hekla 3 headlamp). Top quality-price ratio. Perfect service from Lyophilise & Co. However, as often happens to me regardless of the site I order from, the express delivery service was delayed.

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Alexandra B.
purchased on 02/01/2026
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Answer from Freezedried & Co
Thank you very much for your feedback
Glad that the Stoots Hekla 3 and our service fully satisfied you.
Sorry for the express delivery delay, unfortunately independent of our will.
Looking forward to seeing you again very soon at Lyophilise & Co!
5 /5
★★★★★

Excellent order and delivery

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Bertrand L.
purchased on 28/11/2025
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5 /5
★★★★★

An ultra-responsive and friendly customer service, thank you again for meeting our expectations brilliantly!

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Camille Le G.
purchased on 05/12/2025
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5 /5
★★★★★

Quality and professionalism always present

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Christophe G.
purchased on 05/01/2026
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5 /5
★★★★★

Good site to buy dried meat

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Nathan P.
purchased on 14/12/2025
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5 /5
★★★★★

-

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Martin F.
purchased on 21/12/2025
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5 /5
★★★★★

Perfect!

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Diego M.
purchased on 25/12/2025
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5 /5
★★★★★

First order made and I am satisfied despite a delay in receipt (traffic problems due to snow).

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Mélanie P.
purchased on 03/01/2026
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Answer from Freezedried & Co
We are delighted that your first order satisfied you despite the delay due to traffic conditions. Looking forward to seeing you very soon, online or directly in-store!
4 /5
★★★★☆

Carton opened upon arrival, fortunately nothing was missing. Deserves more Scotch.

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Hervé F.
purchased on 03/01/2026
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Answer from Freezedried & Co
Thank you for your report. We apologize for the condition of the carton upon arrival and take note of your comment on strengthening the packaging.
2 /5
★★☆☆☆

Chaotic delivery, delivery location poorly informed or incorrect. Some of the freeze-dried meals were inedible (way too salty, feedback shared by several others)

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Loic V.
purchased on 05/12/2025
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Answer from Freezedried & Co
We sincerely apologize for the issues encountered during delivery, particularly regarding the location error, as well as for your disappointment with some freeze-dried meals. This is clearly not the experience we wish to offer.

Regarding the taste, especially the overly salty aspect, we understand your comment: perception can vary depending on recipes and individuals, but your feedback is well noted for recipe improvement.

Please feel free to contact us directly.
5 /5
★★★★★

Fast delivery and carefully packaged products

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Martin L.
purchased on 02/01/2026
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5 /5
★★★★★

Impeccable shipment.

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Fabrice M.
purchased on 10/12/2025
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5 /5
★★★★★

Everything was Perfect! Advice, exchanges, laughter, delivery, and price... Top-notch Breton... Thank you

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Gilles M.
purchased on 24/12/2025
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Answer from Freezedried & Co
Thank you for your review, you apparently had a good time with our customer service 😉 See you soon!
5 /5
★★★★★

Professionals, fast, I recommend and will recommend

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Christophe P.
purchased on 06/12/2025
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5 /5
★★★★★

Quality products, well-priced and delivered with care. Good communication with the team via WhatsApp.

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Olivier M.
purchased on 17/11/2025
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Thank you for this 5-star review!
5 /5
★★★★★

Very good site, prices are a bit high but the quality is there

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Sofiane G.
purchased on 16/12/2025
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5 /5
★★★★★

Good long-lasting products, human-scale service in terms of exchanges.

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Pierre P.
purchased on 19/12/2025
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5 /5
★★★★★

Very fast delivery during the holiday season. Good products, I recommend

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Clémence D.
purchased on 18/12/2025
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3 /5
★★★☆☆

The packaging (parcels) is too compressed and does not take into account the rough handling that the parcels undergo during transport: in all my orders, the parcel always arrived damaged and already opened on at least one side; so far no problem because it is not fragile product but in the last delivery 5 packets of chicken pasta were lost, at 5€ per packet that is expensive especially for me who decided to eat only your food for the next 2 years. I am wondering if I made the right choice because I order 62 packets per month corresponding to 2 meals a day and if I always have the same problem it becomes a hassle to manage meals and ensure that I do not lose my money. This is only meant to be constructive feedback because the products are wonderful. Thank you.

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Fernando L.
purchased on 28/11/2025
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Answer from Freezedried & Co
Hello,
We sincerely apologize for the condition of the parcels received and for the loss of the 5 packets during your last order — this is clearly not normal.

Your comment on the packaging is very relevant and has been taken into account to improve our packaging in light of transport constraints.

We thank you for your trust and loyalty, and remain at your disposal for compensation of the missing products.
5 /5
★★★★★

Fast shipping

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Samuel D.
purchased on 17/12/2025
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5 /5
★★★★★

Very tasty products. Very good service

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Jens M.
purchased on 15/11/2025
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5 /5
★★★★★

Very fast, perfectly packaged without quality issues!, 100% recommended

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Ruben Manuel M.
purchased on 14/12/2025
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Thank you very much for your trust!
5 /5
★★★★★

Perfect delivery on time.

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Amaury D.
purchased on 28/11/2025
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5 /5
★★★★★

Very fast. Everything was perfect.

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Audrey C.
purchased on 23/11/2025
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5 /5
★★★★★

Good product

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Olivier D.
purchased on 28/11/2025
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5 /5
★★★★★

-

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Melanie L.
purchased on 03/12/2025
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5 /5
★★★★★

Tip all received on time as requested.

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Diego M.
purchased on 30/11/2025
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5 /5
★★★★★

Very fast and well priced

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Jaume B.
purchased on 09/12/2025
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5 /5
★★★★★

Very fast delivery!!

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Kai K.
purchased on 09/12/2025
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5 /5
★★★★★

Great!

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Henry P.
purchased on 27/11/2025
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