Customer reviews of MassMe

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 479 published reviews

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

All reviews

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Marie-Christine
Rating: 5 out of 5
following a purchase from 07/12/2022
MassMe has been a great help to me in my recovery from macular hole surgery. Thank you for your support and the information you gave me. Don't hesitate to contact him. He's very responsive, friendly and a good listener.
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Antoine G.
Rating: 5 out of 5
following a purchase from 21/11/2022
Excellent product: easy to use, solid, practical and made in France! My wife and I are very happy with this purchase, which we highly recommend!
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Sigrid
Rating: 5 out of 5
following a purchase from 02/11/2022
As a professional masseuse, I travel to my customers, often by bike. However, it's impossible to carry a table without a cargo bike... MassMe proved to be the perfect solution, for minimal cost and optimum comfort. Lightweight, quick to set up and store, it adapts to all situations: seated massage, on a bed, on the floor, etc. I 100% recommend this high-quality product, made in France to boot!
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Dominique R.
Rating: 5 out of 5
following a purchase from 17/09/2022
Very satisfied with the ergonomic MASSME headrest purchased on 17/09/22 and used following eye surgery (vitrectomy - macular hole). The bamboo fiber cover is very comfortable - I sincerely recommend this item, it greatly facilitates the patient's convalescence and helps maintain the position recommended by the surgeon. I recommend buying this item a few days before the operation to familiarize yourself with the different positions. The supplier is easy to contact and was very responsive, especially during delivery.
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Sigrid L.
Rating: 5 out of 5
following a purchase from 07/06/2022
As a professional masseuse, I travel to my customers, often by bike. However, it's impossible to carry a table without a cargo bike... MassMe proved to be the perfect solution, for minimal cost and optimum comfort. Lightweight, quick to set up and store, it adapts to all situations: seated massage, on a bed, on the floor, etc. I 100% recommend this top-quality product, made in France to boot!
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Claude J.
Rating: 5 out of 5
following a purchase from 03/06/2022
hello, yes the product allowed me to keep my head in a perfect position especially during the night. this cushion is perfect and i do not regret my purchase. it is the ideal product for my case and for this type of operation (vitrectomy). i highly recommend this cushion to all my friends. as always the price can be a brake to the purchase but the product is of very good quality perhaps what explains that... cordially
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Sophie G.
Rating: 5 out of 5
following a purchase from 20/05/2022
The person for whom I bought it told me that it had completely changed his ability to follow the treatment, which was extremely painful without it! So I'm enormously satisfied, and in retrospect I'm shocked that doctors don't recommend it. I found your solution on the internet because I was very worried about the pain the person was experiencing, so well done!
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Marie-Christine R.
Rating: 5 out of 5
following a purchase from 09/05/2022
Everything was perfect: thanks to the Mass Me cushion, I was able to maintain the recommended position after my vitrectomy for a macular hole, and this contributed to the success of the operation. The delivery and the manufacturer's advice were in line with my expectations. I highly recommend the Mass Me cushion, which can also be used afterwards to relieve neck pain.
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Jocelyne P.
Rating: 5 out of 5
following a purchase from 19/12/2021
The post-vitrectomy positioning cushion is the essential accessory for the face-down position necessary for convalescence, a position that must be maintained for more than ten hours a day for ten days or so. It's more comfortable than the original headrest on a massage chair. It also allows you to maintain the required position while sitting at a table or lying on your stomach, with the cushion fixed to the bed for the night. I highly recommend this accessory and the Massme website. Perfect order and delivery.
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Anne-Françoise C.
Rating: 5 out of 5
following a purchase from 26/04/2022
Perfectly adapted product for convalescence following my recent vitrectomy. Thank you for your advice and responsiveness. I highly recommend it.
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Jasmine A.
Rating: 5 out of 5
following a purchase from 04/02/2022
The MassMe cushion has been a great help to me during post-vitrectomy recovery. Surgeons should prescribe this cushion to their patients to enable them to observe the bubble position correctly and comfortably. It's a guarantee of a successful operation. After-sales service was impeccable.
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Patricia P.
Rating: 5 out of 5
following a purchase from 31/01/2022
The product information is clearly explained, and it was very easy to get in touch with someone who took the time to talk to me. I'm even happier to have found a totally French product. My first need for this cushion was following a retinal operation. Finding its position in a pillow was very complicated and my niece did some research to find "the ideal pierced pillow" it was the Massme that appealed to her. And I'm very grateful to her!!!
This pillow, intended for other uses, won't leave my side for the time being.
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Pierre H.
Rating: 5 out of 5
following a purchase from 16/12/2021
The Massme headrest is the ideal alternative to a massage table!
In general, my patients prefer floor massage on a futon for a more enveloping and stable sensation than on a table, and the Massme headrest is also perfectly suited to this ground-level position. Don't bother carrying around a massage table, Massme is really practical!
I prefer the "leather" version, as it's easier to care for and doesn't stain like the white "cotton" version, having ordered both. What's more, our friendly after-sales service is always ready to listen to your comments.
Super product with no regrets for my purchase. Congratulations!
The essential accessory for every good masseur, amateur or professional!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
Fast delivery. The cushion is an invaluable aid for post-surgery support. Indispensable for maintaining a good sleeping position.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Product ordered, at the last minute, for a vitrectomy, delivery was very fast. Thank you for your understanding and professionalism. The product helps rest the neck and shoulders for a better recovery. Many thanks again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2021
Practical, comfortable and space-saving, it can be taken anywhere. Bought for medical use, I intend to reuse it for relaxation. I introduced it to my surgeon, who added it to his pre-operative prescription.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Very good site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
I'll be having a vitrectomy at the end of the month...so I tested it and it's comfortable, but for me it's only for sitting down, which is impossible with my back problems...to be continued...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Surprisingly easy-to-use product. Has found its place, or rather places, in the practice. To be tried and recommended.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2021
Very accessible site, no navigation problems. Delivery on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2021
I saw it, bought it and received it quickly! My concern is that the treatment table doesn't have a mattress for me to slide it under, so I'll have to attach it to the table. For most of my patients, if I bend it, they can breathe easily; for others, it accentuates cervical lordosis and that's not good. On the whole, I'm satisfied because my table doesn't have a face hole!
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Response from MassMe
Hello, if you turn the baseplate 180°, no cervical lordosis is possible! even in your case MassMe doesn't need to be fixed, just place the baseplate on your table, strap it around your table and fold a towel over it ;-)
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2021
Very good site navigation, perfect delivery. After trying it out and using it during my convalescence (vitrectomy), I would like to point out one small detail: the tightening knob and the little teeth that fit together seem fragile.
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Response from MassMe
Thank you for your message. Your comment is correct, but it is technically normal for the tips of the teeth to become blunt. Our clamping system has been tested over 5,000 times for 100% functionality and safety.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
The product is excellent! It's a good idea to have 2 different envelopes.... Then there could be a choice of structure: for example aluminium or wood in addition to plastic.
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Response from MassMe
Both wood and aluminum were studied, but the results in terms of strength and weight were not up to the task.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2021
It's clear and there could be more photos with very different situations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2021
Headrest used after vitrectomy Very comfortable bubble position Very good service I recommend !!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
I'm thrilled with the headrest, it's been the perfect answer to my problem following my eye surgery. I used it several nights in a row to sleep (I slept like a baby) and it relaxes my shoulders! I'm now going to use it for massages. It's the best.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2021
The cushion is very comfortable, the bamboo fabric cover is very soft and the mechanism is simply practical! My 83-year-old mother-in-law can enjoy the back massages I give her, on her bed, and take a nap right afterwards, nice and warm! (she was finding it increasingly difficult to get on the massage table) Thanks for this life-changing invention!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Purchased for convalescence following Vitrectomy for macular hole. Very comfortable and easy to use: soft fabric and foam. Mr Petri was very welcoming when I asked for more information. Total satisfaction... I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2021
Nothing to say
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/02/2021
Ordered correctly and quickly, product conformed but arrived partially broken; a part used to store the product. For my purposes, this does not justify the cost and inconvenience of reshipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very satisfied with the product and the fast delivery time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Quality product. Very functional. Very well designed. Really ingenious system. The design of the support makes it adaptable to all situations. Bought to add a headrest to a massage table that didn't have one: installs very easily and improves comfort.
It's also very practical when used in the "resting" position on a table or desk. As the base is held by the patient's arms, it doesn't move, allowing the patient to relax neck and shoulder muscles completely.
The product is lightweight, space-saving and robust.
All we need now is a carrying case.
Bravo for the responsiveness of the order processing. Order placed on Sunday evening, delivered on Tuesday morning. Well done!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very good product made for proffesiinnel perfect nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Great product! Fast delivery! Highly recommend!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Order delivered on time and as expected. The sales department answered my questions quickly and the product is great and of very good quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/01/2021
Very practical. Takes up no space. Easy to transport. I just have one reservation concerning the plastic clamping screw, which seems fragile enough to support the weight of the head over time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
Great product, fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very good product, the cushion is very soft and supple, and holds the head well, I recommend it!
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