Customer reviews of MassMe

9,5 /10

Based on 479 published reviews

5 399 83% 4 54 11% 3 12 3% 2 3 1% 1 11 2%

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

All reviews

Myriam H.

Published on 23/03/2024 à 16h47 following a purchase from 02/03/2024

Excellent device for relaxing the trapezius and back. The multiple positions made it possible to use the machine throughout the day, facilitating recovery.

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Maryse B.

Published on 19/03/2024 à 13h13 following a purchase from 27/02/2024

I had a vitrectomy with my head on the ground for 5 days. I'm very happy with my purchase, which helped me get through this period better.

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Julie L.

Published on 18/03/2024 à 19h44 following a purchase from 26/02/2024

Very good

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Pierre M.

Published on 15/03/2024 à 15h05 following a purchase from 22/02/2024

Super, without this device, the aftermath of the operation would have been catastrophic. Very practical and comfortable, I recommend it.

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Fabienne T.

Published on 15/03/2024 à 13h23 following a purchase from 22/02/2024

I tried it before the operation which is coming up really great very good quality I recommend

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francois S.

Published on 05/03/2024 à 19h12 following a purchase from 07/02/2024

comforme a mes attentes multi reglages grand confore reglage meme couche adaptation pour les repas lire ecrire ordinateur tres satisfait

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EVELYNE D.

Published on 04/03/2024 à 13h34 following a purchase from 10/02/2024

This is what I needed, as recommended by the ophthalmologist.

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Dabid A.

Published on 03/03/2024 à 10h16 following a purchase from 21/02/2024

Good product for postoperative retinal detachment (used mainly for sleeping) although sometimes it is uncomfortable when sleeping due to the number of hours in the same position. It arrived with a broken piece during transport but they quickly sent me a new one (very good service).

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Josseline M.

Published on 02/03/2024 à 17h45 following a purchase from 09/02/2024

Very good quality, very comfortable, very fast delivery

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CHRISTEL G.

Published on 28/02/2024 à 14h42 following a purchase from 07/02/2024

Luckily I had it after my vitrectomy operation, and it enabled me to have my head tilted and sleep on my stomach as recommended. Without it, everything would have been much more difficult and complicated. I recommend it and still use it 8 days after my operation.

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Juan M.

Published on 27/02/2024 à 19h17 following a purchase from 15/02/2024

They sent me exactly what I saw on their website and it fits perfectly what I need. Very good design of the postoperative device.

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Jacky M.

Published on 27/02/2024 à 09h15 following a purchase from 01/02/2024

I am very satisfied with the delivery time and the purchase of the cushion which was very useful after my macular hole operation on my left eye. I recommend this cushion. Sincerely

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Veronique D.

Published on 26/02/2024 à 18h12 following a purchase from 05/02/2024

Comfortable after vitrectomy

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Miguel Ángel F.

Published on 24/02/2024 à 09h36 following a purchase from 12/02/2024

It is especially useful for sleeping

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carole L.

Published on 20/02/2024 à 16h29 following a purchase from 29/01/2024

Indispensable for maintaining the position required for post-operative vitrectomy follow-up. We received the MassMe very quickly in a neat package, and it was very easy to assemble. We really recommend this device.

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Monique T.

Published on 16/02/2024 à 16h43 following a purchase from 26/01/2024

Good help when considering the position to adopt after a macular hole

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Jean Micjel L.

Published on 14/02/2024 à 22h28 following a purchase from 24/01/2024

Very practical and relieves neck pain

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christelle D.

Published on 12/02/2024 à 20h21 following a purchase from 20/01/2024

Very good quality

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Response from MassMe Published on 17/02/2024

Hello Madam, can you please change your rating as 1/5 is the worst rating whereas your review is very positive. Thank you in advance

Isabelle R.

Published on 12/02/2024 à 12h25 following a purchase from 27/11/2023

After 2 vitrectomies for macular holes and having to keep my head facing the ground day and night for several days, I can confirm that this cushion is super comfortable and helped me get through this post-operative period more serenely. I don't regret my purchase at all and highly recommend it...

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jacques L.

Published on 10/02/2024 à 14h45 following a purchase from 20/01/2024

Very good product

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Nathalie S.

Published on 08/02/2024 à 08h50 following a purchase from 17/01/2024

Received within 24 hours of order. So helpful after a vitrectomy. I recommend!!!

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CHRISTIAN G.

Published on 06/02/2024 à 10h50 following a purchase from 16/01/2024

As described. Delivery on time.

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Ursula F.

Published on 03/02/2024 à 14h39 following a purchase from 12/01/2024

Extremely useful after vitrectomy surgery

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Christelle M.

Published on 01/02/2024 à 15h38 following a purchase from 11/01/2024

Very good. Product meets my expectations

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Blandine D.

Published on 01/02/2024 à 13h52 following a purchase from 11/01/2024

Good help

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JOSEPH F.

Published on 01/02/2024 à 13h42 following a purchase from 10/01/2024

Thank you for your cooperation

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ROBERTO P.

Published on 26/01/2024 à 20h22 following a purchase from 02/01/2024

Very good product, I highly recommend it; it's been very useful for my rehabilitation.

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Marc A.

Published on 25/01/2024 à 17h15 following a purchase from 04/01/2024

Plastic tightening knob not great and an extra notch to lower it when on a table.

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Marie-Anne J.

Published on 19/01/2024 à 21h34 following a purchase from 29/12/2023

Thank goodness MassMe helped me a lot after the macular hole operation! I wonder how I could have held the bubble position all week, day and night! Thank you so much. I recommend+++

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Sylvaine S.

Published on 19/01/2024 à 10h16 following a purchase from 28/12/2023

Having had a vitrectomy, the cushion was a great help for 5 days. I spent my days on it, either on a table or lying down with the cushion at the end of the bed. This ergonomic cushion greatly relieves neck pain and is extremely soft.

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Nathan G.

Published on 16/01/2024 à 13h02 following a purchase from 25/12/2023

Very good buy. A little difficult to understand how to adjust the angle of the cushion at the outset, but it's very functional and pleasant.

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Julien F.

Published on 07/01/2024 à 16h40 following a purchase from 15/12/2023

Excellent headrest to position at the foot of the bed (I don't have it on the lateral side but I'm adapting). Very fast service. Would recommend.

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Gerard F.

Published on 03/01/2024 à 11h03 following a purchase from 11/12/2023

Very good product, except for a scrach that doesn't hold well on its support.

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Marie-Claude G.

Published on 01/01/2024 à 14h22 following a purchase from 10/12/2023

Very comfortable and practical item for vitrectomy surgery.

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Andree S.

Published on 01/01/2024 à 10h35 following a purchase from 09/12/2023

this product gave me complete satisfaction during my convalescence

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Mirko M.

Published on 23/12/2023 à 08h39 following a purchase from 12/12/2023

5. Stars

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Carl S.

Published on 22/12/2023 à 20h15 following a purchase from 09/12/2023

An excellent device that makes the difficult phase of "face down" positioning after vitrectomy much easier. I can only recommend it. I have brought it to the attention of the clinic and the practicing ophthalmologist.

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Béatrice D.

Published on 21/12/2023 à 14h58 following a purchase from 30/11/2023

Very useful for maintaining position following a vitrectomy

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Emilie S.

Published on 21/12/2023 à 12h27 following a purchase from 24/11/2023

Practical and comfortable!

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Jacques C.

Published on 15/12/2023 à 10h11 following a purchase from 23/11/2023

Very good product thank you

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