Mobellia consistently delivers on product quality, with many reviews praising high-end materials, durability, and the visual appeal of sofas, tables, and lounge sets. Customers highlight fast, reliable delivery, precise tracking, meticulous packaging, and efficient, proactive customer service that resolves issues quickly, including replacements for damaged items. The shopping experience is described as straightforward and trustworthy, with clear assembly guidance and smooth fulfillment from order to delivery, along with strong reassurance from the support team and after-sales service. Overall, the store is perceived as serious and professional, offering well-made items and dependable delivery, with positive notes on packaging, ease of assembly, and responsive support.
All reviews
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Corentin M.
Rating: 1 out of 5
following a purchase from 25/06/2026
A package is missing from our delivery!
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Response from Mobellia
Hello Corentin,
We apologize for the inconvenience related to your delivery.
As soon as we were informed of the missing package, our customer service took the necessary steps to quickly rectify the situation. Your order is now complete and we hope you can fully enjoy your garden furniture.
We once again apologize for the inconvenience caused and thank you for your understanding.
Best regards,
The Mobellia team
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monica B.
Rating: 2 out of 5
following a purchase from 25/06/2026
The color of the photo was not at all the real color. Difficult to get a return label, 3 emails and 2 phone calls.
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Response from Mobellia
Hello Monica,
We are sorry that the color of the product did not meet your expectations.
As soon as your request was received, our customer service took the necessary steps to provide you with the elements needed for the return of your order. It was then organized and processed quickly.
We hope that the solution provided has satisfied you despite this inconvenience.
Best regards,
The Mobellia team
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Myriam D.
Rating: 5 out of 5
following a purchase from 24/06/2026
I am generally satisfied but the sofa foam arrived stained especially on one end and a bit on the other.
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sylvie C.
Rating: 5 out of 5
following a purchase from 24/06/2026
Very beautiful product
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Paola P.
Rating: 5 out of 5
following a purchase from 23/06/2026
Great durable product, the shelf is a bit delicate
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Delphine M.
Rating: 1 out of 5
following a purchase from 21/06/2026
Incomplete delivery
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Response from Mobellia
Hello Delphine,
We sincerely apologize for the inconvenience caused during your delivery.
Indeed, your delivery was incomplete, as the carrier unfortunately lost one of your packages. As soon as we were informed, we organized a new shipment so that you could receive the missing item as soon as possible.
We are happy to know that you have finally received your entire order and we hope that you can now fully enjoy your Amsterdam living room.
Once again, our apologies for this inconvenience and thank you for your patience and understanding.
Best regards,
The Mobellia team
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Lars P.
Rating: 5 out of 5
following a purchase from 21/06/2026
And again received a really great seating set. Fast delivery and truly top quality. Thank you very much
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Alexandre Q.
Rating: 5 out of 5
following a purchase from 20/06/2026
Very satisfied with the ordered furniture.
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ROSARIO C.
Rating: 5 out of 5
following a purchase from 18/06/2026
THE SHIPMENT WAS CORRECT. THE PRODUCT IS OF HIGH QUALITY.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 19/06/2026
The product is very good, pretty and practical. I love the bronze color.
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Elizabeth D.
Rating: 5 out of 5
following a purchase from 18/06/2026
I am very satisfied with the product, very nice quality, and the delivery went well
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Hans L.
Rating: 5 out of 5
following a purchase from 18/06/2026
Article is very good looking and very good quality, only transport firm a bit bad, they parked the car too far and walked with the boxes to my building, I had to bring them myself to my apartment
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Jean Pierre S.
Rating: 3 out of 5
following a purchase from 18/06/2026
Two deformations on the table (dents) discovered during the assembly of the table
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Response from Mobellia
Hello Jean Pierre,
We are sorry to learn that you noticed two dents on your table during assembly.
In order for us to process your request as quickly as possible, we invite you to contact our after-sales service at [email protected], attaching some photos of the deformations as well as your order number.
Our team will do what is necessary to provide you with a solution quickly.
Best regards,
The Mobellia team
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Bitten P.
Rating: 5 out of 5
following a purchase from 16/06/2026
Very efficient and speedy supply and delivery.
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Marie Noelle P.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very good product, the cushion on the seat slips a bit. Otherwise very comfortable.
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Martine R.
Rating: 3 out of 5
following a purchase from 18/06/2026
Delivery on time but not at the foot of my building as announced. Parasol in good condition and in accordance with the information available on the site. Assembly and usage instructions are brief; no information, particularly on how to remove the fabric. Problem, the fabric of the parasol has two small holes which I fear will enlarge over time. I will contact customer service about this.
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Response from Mobellia
Hello Martine,
Thank you for taking the time to share your experience.
We are sorry to see that the fabric of your parasol has two small holes. We confirm that you have indeed contacted our after-sales service and that your request is being processed.
A new replacement fabric should be sent to you very soon to definitively resolve this issue.
We thank you for your patience and understanding, and we hope that you will be able to fully enjoy your parasol very soon.
Best regards,
The Mobellia team
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Judy G.
Rating: 5 out of 5
following a purchase from 18/06/2026
Fast delivery, good product that meets our expectations
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Victorien R.
Rating: 1 out of 5
following a purchase from 18/06/2026
We received our order with almost all items damaged. We sent an email with photos 5 days ago and still no response. For a purchase of over 5000 euros, I think the quality and service are lacking...
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Response from Mobellia
Hello Victorien,
We are sincerely sorry that your order arrived with several damaged items. This situation does not meet our quality standards or the level of service we wish to offer our customers.
However, we would like to clarify that our customer service has indeed taken charge of your request and that an initial response has already been sent to you. Since then, your file is being processed and we are doing everything possible to organize the replacement of the damaged products as soon as possible.
We fully understand your disappointment, especially for an order of this importance, and we thank you for your patience while we finalize the handling of your request.
Best regards,
The Mobellia team
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Candie T.
Rating: 1 out of 5
following a purchase from 18/06/2026
I do not wish to leave negative feedback on your site for now, but you can check my email and I will see depending on how you handle it.
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Response from Mobellia
Hello Candie,
Thank you for your message.
Our customer service is currently processing your file and is doing everything possible to provide you with a solution as soon as possible. We will get back to you very soon with a response.
We thank you for your patience and trust, and we hope to fully meet your expectations.
Best regards,
The Mobellia team
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Philippe L.
Rating: 1 out of 5
following a purchase from 17/06/2026
I would like to return my products, they do not match my parasols. How to proceed?
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Response from Mobellia
Hello,
We are sorry to hear that the products do not match your parasols.
If you wish to make a return, we invite you to contact our customer service at [email protected]. Please specify your order number and the reason for the return so that we can guide you through the procedure to follow.
We remain at your disposal and will be happy to assist you in this process.
Best regards,
The Mobellia team
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Rafael R.
Rating: 1 out of 5
following a purchase from 17/06/2026
I have not received anything
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Response from Mobellia
Hello Rafael,
We are very sorry for the delay that occurred in the delivery of your order by our carrier and we apologize for the inconvenience caused.
Fortunately, the merchandise was finally delivered and we hope that you can now fully enjoy your products.
We appreciate your patience and understanding.
Best regards,
The Mobellia team
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Jean-Louis S.
Rating: 4 out of 5
following a purchase from 17/06/2026
Beautiful products of good quality. Too bad, no delivery/assembly options upstairs like other furniture sites
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Michele L.
Rating: 3 out of 5
following a purchase from 15/06/2026
The garden furniture ordered was supposed to be delivered in 6 packages. I received three the day before yesterday, 2 yesterday, and for the 3rd which contains the Calvi 3-seater sofa, it is unknown... the delivery method is therefore a big problem!
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Response from Mobellia
Hello Michel,
We are sincerely sorry that your delivery did not go as we expect from our carrier. We apologize for this situation.
Regarding the last package containing the Calvi 3-seater sofa, a search is currently underway with our carrier to locate it. We hope to provide you with an answer very quickly.
If this package cannot ultimately be found, we would of course proceed with the shipment of a new sofa, so that your order is complete as soon as possible.
Thank you for your patience and understanding.
Best regards,
The Mobellia team
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Antoinette G.
Rating: 5 out of 5
following a purchase from 16/06/2026
The products are of quality. An impeccable and fast customer service, the staff as well. Thanks again to Léa and I hope to see you next time. Thank you
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Patricia H.
Rating: 1 out of 5
following a purchase from 15/06/2026
Problems with payment and the delivery arrived with a twisted deck chair. I am waiting for customer service to know the next steps regarding my issue.
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Response from Mobellia
Hello Patricia,
We are sorry to hear that you encountered difficulties during payment and that your deck chair arrived damaged.
Our after-sales service is currently processing your file. Rest assured that we are doing everything possible to provide you with a solution as soon as possible.
Thank you for your patience and understanding, and we remain at your disposal if you have any questions.
Best regards,
The Mobellia team
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Maricarmen R.
Rating: 3 out of 5
following a purchase from 13/06/2026
the cushions arrived unstitched
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Response from Mobellia
Hello Mari Carmen,
We are very sorry that the cushions arrived unstitched and we apologize for the inconvenience caused.
Please do not hesitate to contact our after-sales service to report any issues. Our team will be happy to review your case and offer you a solution as soon as possible.
Best regards,
The Mobellia team
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Sandrine W.
Rating: 2 out of 5
following a purchase from 13/06/2026
Delivery text at 6am for a delivery between 8am and 2pm the same day!
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Response from Mobellia
Hello Sandrine,
We apologize for this very short notice from the carrier. We completely understand that this may have been inconvenient.
However, we are pleased that our after-sales service was able to intervene quickly to find a solution to your delivery problem.
Thank you for your understanding and we hope you are fully enjoying your furniture.
Best regards,
The Mobellia team
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Caroline F.
Rating: 5 out of 5
following a purchase from 13/06/2026
Very good, very fast delivery. Quality furniture
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Robert C.
Rating: 1 out of 5
following a purchase from 13/06/2026
Misleading - states has 10 seats with the table. Not clear that seats were not supplied, asked them to honour discount available at the time of the initial order as we now need to purchase chairs and they refused. Very poor customer service
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Response from Mobellia
Dear Robert,
We are sorry if the product description was not sufficiently clear regarding what was included with the table, and we apologise for any misunderstanding this may have caused.
As soon as you contacted us to request a cancellation, our customer service team dealt with your request promptly and a full refund was issued.
We are sorry that the information did not meet your expectations and hope that the prompt resolution of your request helped to resolve the matter satisfactorily.
Kind regards,
The Mobellia Team
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Andreas H.
Rating: 4 out of 5
following a purchase from 09/06/2026
It's a shame that the shipping only delivers to the edge of the property. Gene would pay more.
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albert P.
Rating: 5 out of 5
following a purchase from 10/06/2026
AS IT IS ADVERTISED VERY CORRECTLY
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Joel F.
Rating: 5 out of 5
following a purchase from 11/06/2026
Perfect
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Nathalie E.
Rating: 5 out of 5
following a purchase from 12/06/2026
Beautiful quality.
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Emmanuel H.
Rating: 4 out of 5
following a purchase from 12/06/2026
Here is my Mobellia experience. I bought a Murano table 240x120 in May. I waited until June to open the box... and I discovered a huge impact. The company Mobellia accepted an exchange without any problem. A week later, I received the second table. This time I looked at the box before unloading. I noticed three holes, and through one of them... an impact on the top! I refused the table. I contacted Mobellia who accepted without any problem to send a third table! A week later I received the third table. I checked the box again... another hole through the box! The friendly and understanding delivery person agreed that I unpack the table! Yet another small impact on the top! Nevertheless, I accepted the table, tired of so many setbacks. Summary: beautiful table, impeccable customer service. But with too many intermediaries during deliveries, I would advise Mobellia to pack their tables much better.
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Cyril M.
Rating: 5 out of 5
following a purchase from 11/06/2026
I highly recommend. Professional, responsive service of great quality. Everything went perfectly from start to finish. Serious team, attentive and very efficient. Thank you for your professionalism!
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Martina C.
Rating: 5 out of 5
following a purchase from 30/05/2026
fast delivery, item as described, tracked delivery and responsive call center
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Martine G.
Rating: 5 out of 5
following a purchase from 08/06/2026
Superb garden lounge. The waiting times were long because the material was out of stock. Upon receipt, I reported a few small issues (different color, chairs compared to armchairs). Mobellia reacted immediately and replaced the defective material that I received two days later. Responsive service, I will not fail to advertise in my circle.
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MALCOLM S.
Rating: 5 out of 5
following a purchase from 08/06/2026
Great furniture, speedy delivery, love it!
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Jean-Francois S.
Rating: 2 out of 5
following a purchase from 02/06/2026
Hello, this is not what I wanted. I received it too large. Thank you.
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Response from Mobellia
Hello Jean-François,
We are sorry that the covers do not meet your expectations.
To date, we have not received feedback from other customers indicating that the covers were too large. Furthermore, we have not found any message from you reporting this issue.
If you believe you have received an unsuitable product, we invite you to contact our after-sales service at [email protected], attaching photos of the cover installed on your furniture as well as your order number. We will then be able to verify the situation and provide you with an appropriate solution.
Best regards,
The Mobellia team
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Françoise K.
Rating: 5 out of 5
following a purchase from 06/06/2026
Very good. I already know this product because I have the table and the chairs. I'm waiting for the invoice that
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