Reviews Pictyourlamp.com

PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri

Lamp was scratched and no customer service to help.

Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.

Package not received

Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!

This one is marked by micro scratches, it's a shame because the rendering is very pretty.

Waited 13 days for my parcel instead of 3 to 4 days as planned

I still haven't received my parcel!!!!!!!

Damaged object disappointed

I received a product that doesn't work... after several emails, no return.

I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.

I didn't expect it to be a small disappointment.

Not bright enough too dark

I have not received what I ordered. I didn't get an answer to my request about my correct order.

Lamp ordered with cat picture and received with dog picture

I have not received my order yet!

I did not receive the whole order and sent a message

I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]

Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.

I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.

Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.

The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.

Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.

I have not received my purchase

The lamp does not come on

The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia

Too small, misleading photo.

Item never received!!!

Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht

I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.

The deliveryman never planned for me Disappointed

Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !

Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.

Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.

Lamp not as shown

Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...

Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.

The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.

I expected real glass for the price. I am also not satisfied with the design

This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it