/10
★★★★★
based on 5941 published reviews
★★★★★
based on 5941 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
Jason K.
purchased on 08/12/2022
Translated review1/5
★☆☆☆☆
Lamp not arrived but only box with batteries. Not received response from e mail.
Nicola R.
purchased on 05/12/2022
Translated review1/5
★☆☆☆☆
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
Ronald S.
purchased on 02/12/2022
1/5
★☆☆☆☆
😡😡😡😡😡😡😡😡😡
Miruna R.
purchased on 29/11/2022
Translated review1/5
★☆☆☆☆
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
Stefania F.
purchased on 27/11/2022
Translated review1/5
★☆☆☆☆
I never order there again
Jasmin A.
purchased on 19/11/2022
Translated review1/5
★☆☆☆☆
Different product than ordered delivered.
Sabrina L.
purchased on 29/11/2022
Translated review1/5
★☆☆☆☆
Delivered broken, seller does not respond to emails
Sabrina G.
purchased on 29/11/2022
Translated review1/5
★☆☆☆☆
Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.
Magdalena R.
purchased on 28/11/2022
1/5
★☆☆☆☆
I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases
Catherine O.
purchased on 24/11/2022
Translated review Answer from Pictyourlamp.com
Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1/5
★☆☆☆☆
My order is incomplete I am missing the 3 adapters that I had ordered in addition
Sylvie P.
purchased on 24/11/2022
Translated review Answer from Pictyourlamp.com
Hello, we were able to send you the missing adapters and you should receive them in the days following this message. We hope to have satisfied you despite this rare error. If you encounter any other problems, please do not hesitate to contact us again by email at [email protected] . An update of your opinion will be greatly appreciated.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1/5
★☆☆☆☆
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
Olena L.
purchased on 18/11/2022
Translated review1/5
★☆☆☆☆
I Still don't have my painting!
Chanel H.
purchased on 20/11/2022
1/5
★☆☆☆☆
Order late it was marked 24 hours, package broken
Lydia B.
purchased on 06/11/2022
Translated review Answer from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
1/5
★☆☆☆☆
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
Shalie B.
purchased on 26/09/2022
1/5
★☆☆☆☆
Zum kotzen
Seraina B.
purchased on 07/11/2022
1/5
★☆☆☆☆
Item received damaged and not happy with the service
Gloria C.
purchased on 05/11/2022
Translated review Answer from Pictyourlamp.com
Hello, after checking we could not find an email from you. Please do not hesitate to contact us at our address [email protected] in order to start the reshipment of your order. Of course we offer you a commercial gesture in compensation for your inconvenience.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1/5
★☆☆☆☆
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
Dac V.
purchased on 07/11/2022
1/5
★☆☆☆☆
I ordered 2 items and received nothing I hope to receive next week
Solenn L.
purchased on 30/10/2022
Translated review Answer from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
1/5
★☆☆☆☆
It was not what i thought it was
Jimmy D.
purchased on 02/11/2022