9.3/10
★★★★★
based on 8671 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

The lamp is not working

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Tunahan K.
purchased on 25/11/2022
1 /5
★☆☆☆☆

Very disappointed

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Thomas G.
purchased on 21/11/2022
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Answer from Pictyourlamp.com
Hello, we tried to contact you by e-mail to know the reason of dissatisfaction but did not receive any answer from you. Do not hesitate to come back to us at [email protected] , we will try to solve your problem.
Sincerely,
Ophélie from Lampephoto.fr
1 /5
★☆☆☆☆

Geen bezorging binnen 24 uur, waar wel voor betaald is. DHL geeft aan een fout gemaakt te hebben, met de mededeling dat een verzoek om restitutie van de leveringskosten via de leverancier dient te verlopen. Leverancier zegt dat het eigen schuld is en geeft geen reactie op mails. Is verder ook niet telefonisch te bereiken, dus slechte communicatie en service

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Dayenne B.
purchased on 21/12/2022
1 /5
★☆☆☆☆

I'ts looks cheap. I'm not satisfied.

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Cilla B.
purchased on 14/12/2022
1 /5
★☆☆☆☆

Delivered goods arrived promptly but defective ! Thus not again !

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Andreas T.
purchased on 11/12/2022
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1 /5
★☆☆☆☆

I ordered this lamp with my grandson and gave it to him as a gift on Christmas Eve, unfortunately a big disappointment the ordered lamp was not in expected order inside. A similar lamp without integrated alarm clock came out to the disappointment of my grandson. We will return it and ask for the price back

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Regina B.
purchased on 11/12/2022
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1 /5
★☆☆☆☆

Unfortunately, the disc arrived scratched. This was intended as a Christmas gift. But so I can not give it away

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Timo G.
purchased on 13/12/2022
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1 /5
★☆☆☆☆

Na 1 week is het al kapot

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Harley G.
purchased on 10/12/2022
1 /5
★☆☆☆☆

If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.

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Jason K.
purchased on 08/12/2022
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1 /5
★☆☆☆☆

Lamp not arrived but only box with batteries. Not received response from e mail.

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Nicola R.
purchased on 05/12/2022
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1 /5
★☆☆☆☆

Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####

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Ronald S.
purchased on 02/12/2022
1 /5
★☆☆☆☆

😡😡😡😡😡😡😡😡😡

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Miruna R.
purchased on 29/11/2022
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1 /5
★☆☆☆☆

Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional

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Stefania F.
purchased on 27/11/2022
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1 /5
★☆☆☆☆

I never order there again

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Jasmin A.
purchased on 19/11/2022
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1 /5
★☆☆☆☆

Different product than ordered delivered.

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Sabrina L.
purchased on 29/11/2022
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1 /5
★☆☆☆☆

Delivered broken, seller does not respond to emails

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Sabrina G.
purchased on 29/11/2022
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1 /5
★☆☆☆☆

Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!

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Elodie R.
purchased on 29/11/2022
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1 /5
★☆☆☆☆

Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.

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Magdalena R.
purchased on 28/11/2022
1 /5
★☆☆☆☆

I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases

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Catherine O.
purchased on 24/11/2022
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Answer from Pictyourlamp.com
Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr
1 /5
★☆☆☆☆

Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...

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Olena L.
purchased on 18/11/2022
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1 /5
★☆☆☆☆

I Still don't have my painting!

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Chanel H.
purchased on 20/11/2022
1 /5
★☆☆☆☆

Received the plate in good condition. But the support is not working. And to this day, no answer to my email...

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Lili T.
purchased on 11/11/2022
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1 /5
★☆☆☆☆

Order late it was marked 24 hours, package broken

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Lydia B.
purchased on 06/11/2022
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Answer from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
1 /5
★☆☆☆☆

Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.

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Shalie B.
purchased on 26/09/2022
1 /5
★☆☆☆☆

Zum kotzen

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Seraina B.
purchased on 07/11/2022
1 /5
★☆☆☆☆

Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost

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Dac V.
purchased on 07/11/2022
1 /5
★☆☆☆☆

Very disappointed much too expensive by the product a real gadget

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Charles L.
purchased on 03/11/2022
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1 /5
★☆☆☆☆

I ordered 2 items and received nothing I hope to receive next week

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Solenn L.
purchased on 30/10/2022
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Answer from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
1 /5
★☆☆☆☆

It was not what i thought it was

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Jimmy D.
purchased on 02/11/2022
1 /5
★☆☆☆☆

I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.

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Kirsten K.
purchased on 13/10/2022
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1 /5
★☆☆☆☆

Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!

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Nathalie L.
purchased on 11/10/2022
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Answer from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
1 /5
★☆☆☆☆

No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you

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Cindy G.
purchased on 13/10/2022
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1 /5
★☆☆☆☆

Very scratched and cheap quality have expected more for 50€

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Semra Y.
purchased on 06/10/2022
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1 /5
★☆☆☆☆

Package received broken, very disappointed

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Melissa B.
purchased on 07/10/2022
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Answer from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
1 /5
★☆☆☆☆

Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly

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Gabriele B.
purchased on 25/09/2022
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1 /5
★☆☆☆☆

The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!

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Michael A.
purchased on 16/09/2022
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1 /5
★☆☆☆☆

Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.

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Romy V.
purchased on 09/09/2022
1 /5
★☆☆☆☆

Package has not arrived

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Anka S.
purchased on 27/08/2022
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1 /5
★☆☆☆☆

Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.

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Dawn B.
purchased on 06/08/2022
1 /5
★☆☆☆☆

Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.

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Tanja K.
purchased on 09/08/2022
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