Reviews Pinup Secret

Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...

I placed an order on 16.09. and have still not received the delivery (as of 30.09.).

Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!

I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.

Is still not there

Parcel does not arrive

The side burns so that my skin is fiery red and itchy. The cream smells rancid, as if it had already been opened

Package not received and awaiting your return. A dispute has been opened with you to find my package which was in 3 relay points and they did not have it. Waiting for your return as the amount has been debited but I still have nothing.

The product makes my skin very dry. I am very disappointed.

Missing a product that was to be offered for a certain amount.

I'm sorry these creams don't suit me, but I'm not saying they're bad products, but I have very fine, fragile skin and with the soap, mask and cream my skin is very, very dry, which gives me redness.

My parcel is missing the oil-free cream

Order not received after 10 days and no action from them.

I never received my order.

Package well received Product in process

I didn't get the mist when it said I would, so I got a makeup remover instead.

Order not received

Hello. I am disappointed because I did not receive the entire order. Best regards.

I have not received my order in full

0 stars because I got a rash and have already arranged for a refund.

I haven't received my order and I'm filing a dispute ...

Very poor customer service, you don't get an answer when you ask. Returns at your own expense and very confusing and the link to the return address doesn't work. And that at the price. Thank you, once and never again

Parcel cannot be found

. The order has still not arrived after 3 weeks.

Goods not received!!!!!! Money not returned!!!!

Unfortunately, the product has still not arrived by post...

I have not received my item.

Broken goods received

Skin became blemished

I have not received my order

The soap dries out the skin considerably and leaves it feeling tight. It does not suit my sensitive skin. The product is better suited to thicker skin.

I placed my order 2 weeks ago. Unfortunately, I still haven't received my order. DPD only tried to deliver the order once, after closing time, at the NKD store. After that it probably went back to the seller. Unfortunately, Pinup Secret has not sent a new order and is in contact with DPD. Unfortunately, they have 30 days to respond. Really annoying. Paid for the goods and still have to wait weeks for my cream. Very dissatisfied with the process.

When I received my order, I was missing a product I had purchased (set of secret teint précieux soap with soap box, but soap box never received). I wrote to customer service who never replied... Very disappointing experience.

Wrong order

I am not satisfied because I did not receive my order despite

Since I've been using the soap, I've had lots and lots of pimples appearing on my face. I normally have a blemish-free face, so I bought it to use a "quality" soap.

I didn't receive my order and I don't know why. I would like a refund or to return my order.

The parcel arrived at the wrong address

Never received my order.

My order has still not arrived for two weeks and unfortunately I am not receiving any updates on the order status