/10
★★★★★
based on 70531 published reviews
★★★★★
based on 70531 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!
Harmony R.
purchased on 26/11/2023
Translated review1/5
★☆☆☆☆
Delivery too late
Refka S.
purchased on 21/11/2023
Translated review1/5
★☆☆☆☆
All the products have not been delivered and now it's an obstacle course to get them back!
Noura G.
purchased on 27/11/2023
Translated review1/5
★☆☆☆☆
Order error
Véronique C.
purchased on 28/11/2023
Translated review1/5
★☆☆☆☆
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
Laetitia D.
purchased on 23/11/2023
Translated review1/5
★☆☆☆☆
Not received my coli
July V.
purchased on 25/11/2023
Translated review1/5
★☆☆☆☆
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
Maéva M.
purchased on 28/11/2023
Translated review1/5
★☆☆☆☆
I put my home address but had to transport to another address to pick up my parcel.
Linda L.
purchased on 27/11/2023
Translated review1/5
★☆☆☆☆
I haven't received my order since October!
Stéphanie L.
purchased on 26/11/2023
Translated review1/5
★☆☆☆☆
The cream is not great... It leaves my skin very dry
Marie-charlotte C.
purchased on 25/11/2023
Translated review1/5
★☆☆☆☆
Top
Garnier B.
purchased on 25/11/2023
Translated review1/5
★☆☆☆☆
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
Aressy M.
purchased on 24/11/2023
Translated review1/5
★☆☆☆☆
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
Céline B.
purchased on 24/11/2023
Translated review1/5
★☆☆☆☆
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
Caroline R.
purchased on 21/11/2023
Translated review1/5
★☆☆☆☆
8/100 as rating on yuka apparently very bad for skin
Clémence D.
purchased on 18/11/2023
Translated review1/5
★☆☆☆☆
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
Charlène C.
purchased on 20/11/2023
Translated review1/5
★☆☆☆☆
Does not deliver the right products. After-sales service is on the same level, unqualified.
Sarah A.
purchased on 17/11/2023
Translated review1/5
★☆☆☆☆
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
Marie D.
purchased on 12/11/2023
Translated review1/5
★☆☆☆☆
Unfortunately, I left my old address and supposedly the parcel was delivered!
Laure G.
purchased on 15/11/2023
Translated review1/5
★☆☆☆☆
Soap that gave me big pimples and made me itch, I don't recommend it.
Cassandra C.
purchased on 14/11/2023
Translated review