9.3/10
★★★★★
based on 77566 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Since I have ordered and the order is completely somewhere else and I have not gotten my money back I am not satisfied because I have given the address correctly and you have sent it wrong.
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Sandra Z.
purchased on 27/10/2024
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1 /5
★☆☆☆☆
Unfortunately I had to wait a very long time for my order, which I found disappointing, I needed some things urgently.
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Bianka M.
purchased on 24/10/2024
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1 /5
★☆☆☆☆
Bad customer focus
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Tina K.
purchased on 26/10/2024
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1 /5
★☆☆☆☆
Unfortunately, the products do not deliver what was promised. My son still has spots and gets new ones.
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Olesen N.
purchased on 22/10/2024
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1 /5
★☆☆☆☆
Parcel has not arrived and several weeks have passed in the meantime
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Vanessa C.
purchased on 23/10/2024
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1 /5
★☆☆☆☆
25.10. ordered and paid... Today, 09.11. still no goods received.
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Nadine K.
purchased on 25/10/2024
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1 /5
★☆☆☆☆
I think it's mean, because I ordered on 22.10.2024 and only received an email 2 weeks later that part of my order was not available. And I still have to wait at least until probably 15.11.
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Lena S.
purchased on 22/10/2024
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1 /5
★☆☆☆☆
Goods not received to date. Ordered on 26.09.2024. No response to inquiries.
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Martina R.
purchased on 26/09/2024
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1 /5
★☆☆☆☆
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
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Lea M.
purchased on 22/10/2024
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1 /5
★☆☆☆☆
Product smells very unpleasant
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Tiara G.
purchased on 22/10/2024
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1 /5
★☆☆☆☆
Unfortunately I can't tolerate the goat's milk soap and the money was wasted 🙁
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Sabrina W.
purchased on 21/10/2024
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1 /5
★☆☆☆☆
0 stars
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Sabrina A.
purchased on 02/08/2024
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1 /5
★☆☆☆☆
I am very disappointed with the scrub I ordered. It is terrible.
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Charlotte S.
purchased on 01/10/2024
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1 /5
★☆☆☆☆
I still haven't received my goods today. I'm angry!!!!
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Vicky E.
purchased on 28/09/2024
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1 /5
★☆☆☆☆
My order has still not arrived
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Jessica R.
purchased on 30/09/2024
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1 /5
★☆☆☆☆
Parcel was delivered to a parcel store that no longer exists.
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Senta F.
purchased on 30/09/2024
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1 /5
★☆☆☆☆
Shipping is very slow, I still haven't received my order after more than two weeks. That's a shame, especially as I'm going on vacation in two days.
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Dorothee B.
purchased on 27/09/2024
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1 /5
★☆☆☆☆
I have not received the goods even after 2 weeks and the shipping company is also not clear where and when a pickup is possible
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Alesso B.
purchased on 26/09/2024
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1 /5
★☆☆☆☆
I have not yet been able to pick up my order or have not been notified that I can pick it up at the Packstation!
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Vanessa N.
purchased on 26/09/2024
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1 /5
★☆☆☆☆
My order could not be delivered directly to me, but I had to collect it from a ParcelShop.
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Jessica G.
purchased on 26/09/2024
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1 /5
★☆☆☆☆
I still haven't received my order and I placed the order four weeks ago
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Valeria L.
purchased on 16/09/2024
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1 /5
★☆☆☆☆
Product is very good. Customer service, doesn't work for me at all, no accommodation, although the delivery address was given, it was left at the packing station, when I wrote to customer service, they were not at all accommodating, made me aware that I would have to pay shipping costs again if I didn't pick up the package. I informed them that I am not mobile, but the customer service was not interested at all, they were rather snippy, therefore product top, customer service flopp
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Daniela D.
purchased on 26/09/2024
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1 /5
★☆☆☆☆
The order has not yet arrived, although I should have received it by now according to the email.
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Pia R.
purchased on 20/09/2024
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1 /5
★☆☆☆☆
I have not received the product
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Brigitte E.
purchased on 17/09/2024
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1 /5
★☆☆☆☆
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
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Ina M.
purchased on 18/09/2024
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1 /5
★☆☆☆☆
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
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Alicia J.
purchased on 16/09/2024
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1 /5
★☆☆☆☆
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
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Vanessa C.
purchased on 18/09/2024
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1 /5
★☆☆☆☆
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
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Maren S.
purchased on 18/09/2024
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1 /5
★☆☆☆☆
Is still not there
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Melissa M.
purchased on 16/09/2024
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1 /5
★☆☆☆☆
Parcel does not arrive
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Shaleen W.
purchased on 14/09/2024
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