/10
★★★★★
based on 70283 published reviews
★★★★★
based on 70283 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Super product for the essential box but when I make contact because I am missing a product purchased next to the box I am sent back to colissimo because the weight of the package left with them and normal but the package was unopened when I received it and colissimo tells me to check with my order site. No refund or return for the missing product.
Cindy M.
purchased on 03/10/2023
Translated review1/5
★☆☆☆☆
Hello, Since 2023 the brand has changed the composition of its goat's milk soap, which I find really disappointing given its effectiveness before that date.
Zahoua B.
purchased on 03/09/2023
Translated review1/5
★☆☆☆☆
My order is missing one product, no news from the brand!
Linda H.
purchased on 01/10/2023
Translated review1/5
★☆☆☆☆
I had my order delivered to a relay point. I received a text message on 06.10 to pick it up. Being away for the weekend, I couldn't make it. When I went to pick it up on 14.10 it was gone. And the owners of your relay point were very unpleasant.
Sophie H.
purchased on 29/09/2023
Translated review1/5
★☆☆☆☆
I have not received the parcel
Camélia B.
purchased on 25/09/2023
Translated review1/5
★☆☆☆☆
A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.
Nathalie C.
purchased on 29/09/2023
Translated review1/5
★☆☆☆☆
No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice
Aminatou M.
purchased on 29/09/2023
Translated review1/5
★☆☆☆☆
I have not received my order
Tifany L.
purchased on 01/10/2023
Translated review1/5
★☆☆☆☆
Disappointed ... classic soap so even more disappointed
Helodye V.
purchased on 30/09/2023
Translated review1/5
★☆☆☆☆
My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article
Caroline B.
purchased on 30/09/2023
Translated review1/5
★☆☆☆☆
Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.
Caroline D.
purchased on 14/09/2023
Translated review1/5
★☆☆☆☆
Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed
Sacra M.
purchased on 28/09/2023
Translated review1/5
★☆☆☆☆
I hated it, it didn't change a thing
Hakima E.
purchased on 26/09/2023
Translated review1/5
★☆☆☆☆
I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).
Nadaa S.
purchased on 28/07/2023
Translated review1/5
★☆☆☆☆
Product broken and opened on receipt.
Cassandra B.
purchased on 26/09/2023
Translated review1/5
★☆☆☆☆
The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.
Amel O.
purchased on 25/09/2023
Translated review1/5
★☆☆☆☆
Null
Sabrina H.
purchased on 22/09/2023
Translated review1/5
★☆☆☆☆
Crème tounée
Joanne E.
purchased on 24/09/2023
Translated review1/5
★☆☆☆☆
Good product but still expensive
Rose-marie B.
purchased on 21/09/2023
Translated review1/5
★☆☆☆☆
Disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee
Sylvie A.
purchased on 21/09/2023
Translated review