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J
Rating: 5 out of 5
Perfect truffles, superb quality.
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 742 published reviews
Summary of reviews
Plantin consistently delivers on quality and reliability, with many mentions of fast, careful shipping and products that meet or exceed descriptions. Customers highlight professional advice, top packaging, and smooth, same-day or fast delivery, contributing to a trustworthy shopping experience. The store is praised for excellent service, dependable delivery timelines, and strong overall value, with repeated satisfaction across repeated orders and recommendations.
All reviews
M
Rating: 5 out of 5
Top product
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M
Rating: 5 out of 5
Well received, fast delivery, Quality *****
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J
Rating: 4 out of 5
Very beautiful truffles, superb smell and taste but with a skin a bit too dry.
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P
Rating: 5 out of 5
Top products, careful packaging.
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C
Rating: 5 out of 5
Impeccable package. We would like to receive more precise information about the delivery time earlier.
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P
Rating: 5 out of 5
Exceptional product The ordered truffles arrived on time. I will reorder.
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C
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Excellent fresh product, very well packaged, fast shipping and top preservation! Highly recommended.
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T
Rating: 5 out of 5
excellent product
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L
Rating: 4 out of 5
Delivery was on time, and the truffle was very fine!
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M
Rating: 5 out of 5
Excellent products.
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C
Rating: 2 out of 5
The order was not delivered completely, despite the complaint there was no response. Too bad.
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C
Rating: 5 out of 5
Excellent product, the taste is of great finesse.
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P
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Perfect transaction. Items received in two shipments but the seller calls to inform in addition to emails. Highly recommended.
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C
Rating: 5 out of 5
Quality is there! Thank you very much
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M
Rating: 5 out of 5
Very competent, efficient, fast delivery.
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S
Rating: 5 out of 5
Thank you for the careful shipping and the quality of the truffles!
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C
Rating: 5 out of 5
We enjoyed the black truffle pieces. Fast delivery in a refrigerated envelope. We will definitely reorder.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Quality products. Fast and careful shipping. Just need to enjoy!
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E
Rating: 5 out of 5
Package arrived well, fast shipping, superb product quality! Thank you
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C
Rating: 5 out of 5
No surprise with the delivery
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J
Rating: 5 out of 5
FOUR GOOD LITTLE TRUFFLES
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T
Rating: 5 out of 5
perfect from A to Z
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T
Rating: 5 out of 5
Fresh truffles of good quality, good ripening, size adapted to my request, I would recommend for my events. Thank you
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S
Rating: 5 out of 5
The site is clear, well-constructed. It's easy to navigate and it's appealing. The delivery is impeccable and the packaging is very careful.
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M
Rating: 5 out of 5
Good product
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M
Rating: 2 out of 5
Products correct but significant delay and deterioration of the quality of the truffle in this order. Zero response to requests, customer service non-existent. I will not return...
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P
Rating: 5 out of 5
Beautiful products
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L
Rating: 4 out of 5
Delivery time longer than expected due to the carrier.
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V
Rating: 5 out of 5
Speed of delivery, excellent products.
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J
Rating: 5 out of 5
As every time I order, nothing to say, everything is perfect, from the delivery time (next day) to the freshness of the truffles or the quality of the grocery products. I recommend!
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M
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Speed of delivery, very careful packaging and impeccable product quality. I recommend
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P
Rating: 5 out of 5
Beautiful quality this year
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C
Rating: 5 out of 5
Top delivery and product!
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O
Rating: 1 out of 5
The black truffle had absolutely no taste, like cardboard... Terribly disappointed, my partner too.
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Response from Plantin
Hello,
We are sorry to hear about your disappointment regarding the black truffle received.
As truffles are a natural and living product, their taste and aromatic intensity can vary depending on their maturity, the harvest period, and the storage conditions after receipt. However, we place great importance on the selection and control of our truffles in our workshops.
If you wish, we can discuss this matter (usage advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
We are sorry to hear about your disappointment regarding the black truffle received.
As truffles are a natural and living product, their taste and aromatic intensity can vary depending on their maturity, the harvest period, and the storage conditions after receipt. However, we place great importance on the selection and control of our truffles in our workshops.
If you wish, we can discuss this matter (usage advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.
Best regards,
The Plantin team
B
Rating: 5 out of 5
a very fast delivery, of very good quality, but unfortunately I have already consumed everything, a company that does not live up to its reputation. thank you don't lose your touch
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