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P
Rating: 5 out of 5
Easy order, fast shipping and high quality product
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 788 published reviews
Summary of reviews
Plantin consistently delivers top-tier product quality with fast and careful shipping, documented by precise notes on excellent truffles, foie gras, and olive oil that arrive well-packaged and in great condition. Customers highlight reliable, smooth delivery experiences, frequent mentions of fast delivery and well-run service, and the strong presentation and freshness of items that contribute to a positive overall experience. The store’s customer service is repeatedly described as top notch, with appreciative mentions of premium service and support that enhances repeat purchases and overall satisfaction. Overall, reviews emphasize dependable quality, prompt and careful delivery, and courteous, professional support.
All reviews
J
Rating: 1 out of 5
The products are good but the Chronopost service is catastrophic. Sent this Monday and nothing received today. Maybe tomorrow Friday. To be continued.
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Response from Plantin
Hello,
Thank you for your feedback and for your positive remark regarding our products.
However, we are sorry for the difficulties encountered with the carrier. After verification, your order has indeed been shipped and delivered, and the delay seems to be related to the delivery service.
We understand that this can be inconvenient, especially for fresh products, and we sincerely regret it.
Please feel free to write to us at [email protected]
if you would like us to provide a more precise update on your case.
Best regards,
The Plantin team
Thank you for your feedback and for your positive remark regarding our products.
However, we are sorry for the difficulties encountered with the carrier. After verification, your order has indeed been shipped and delivered, and the delay seems to be related to the delivery service.
We understand that this can be inconvenient, especially for fresh products, and we sincerely regret it.
Please feel free to write to us at [email protected]
if you would like us to provide a more precise update on your case.
Best regards,
The Plantin team
W
Rating: 5 out of 5
quality products !!
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A
Rating: 1 out of 5
No, I haven't received my package!!! Where is the package?? Thank you. Send me a message! I am deaf!!
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Response from Plantin
Hello,
We are sorry for this situation.
In order to verify the tracking of your package, please contact us in writing at [email protected]
, providing your order number.
We will follow up with you as soon as we receive your message.
Best regards,
The Plantin team
We are sorry for this situation.
In order to verify the tracking of your package, please contact us in writing at [email protected]
, providing your order number.
We will follow up with you as soon as we receive your message.
Best regards,
The Plantin team
J
Rating: 5 out of 5
Order placed in early afternoon, received the next morning. Quality product.
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M
Rating: 3 out of 5
One of the truffles was very average, no taste, all black. As if it had been frozen.
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J
Rating: 5 out of 5
Perfect truffles, superb quality.
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M
Rating: 5 out of 5
Top product
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M
Rating: 5 out of 5
Well received, fast delivery, Quality *****
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J
Rating: 4 out of 5
Very beautiful truffles, superb smell and taste but with a skin a bit too dry.
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P
Rating: 5 out of 5
Top products, careful packaging.
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C
Rating: 5 out of 5
Impeccable package. We would like to receive more precise information about the delivery time earlier.
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P
Rating: 5 out of 5
Exceptional product The ordered truffles arrived on time. I will reorder.
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C
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Excellent fresh product, very well packaged, fast shipping and top preservation! Highly recommended.
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T
Rating: 5 out of 5
excellent product
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L
Rating: 4 out of 5
Delivery was on time, and the truffle was very fine!
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M
Rating: 5 out of 5
Excellent products.
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C
Rating: 2 out of 5
The order was not delivered completely, despite the complaint there was no response. Too bad.
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C
Rating: 5 out of 5
Excellent product, the taste is of great finesse.
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P
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Perfect transaction. Items received in two shipments but the seller calls to inform in addition to emails. Highly recommended.
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C
Rating: 5 out of 5
Quality is there! Thank you very much
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M
Rating: 5 out of 5
Very competent, efficient, fast delivery.
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S
Rating: 5 out of 5
Thank you for the careful shipping and the quality of the truffles!
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C
Rating: 5 out of 5
We enjoyed the black truffle pieces. Fast delivery in a refrigerated envelope. We will definitely reorder.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Quality products. Fast and careful shipping. Just need to enjoy!
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E
Rating: 5 out of 5
Package arrived well, fast shipping, superb product quality! Thank you
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C
Rating: 5 out of 5
No surprise with the delivery
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J
Rating: 5 out of 5
FOUR GOOD LITTLE TRUFFLES
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T
Rating: 5 out of 5
perfect from A to Z
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T
Rating: 5 out of 5
Fresh truffles of good quality, good ripening, size adapted to my request, I would recommend for my events. Thank you
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S
Rating: 5 out of 5
The site is clear, well-constructed. It's easy to navigate and it's appealing. The delivery is impeccable and the packaging is very careful.
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M
Rating: 5 out of 5
Good product
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M
Rating: 2 out of 5
Products correct but significant delay and deterioration of the quality of the truffle in this order. Zero response to requests, customer service non-existent. I will not return...
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P
Rating: 5 out of 5
Beautiful products
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L
Rating: 4 out of 5
Delivery time longer than expected due to the carrier.
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V
Rating: 5 out of 5
Speed of delivery, excellent products.
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J
Rating: 5 out of 5
As every time I order, nothing to say, everything is perfect, from the delivery time (next day) to the freshness of the truffles or the quality of the grocery products. I recommend!
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