Reviews Senup

Satisfactory

The delivery was too long or slow I waited 4 days while in Paris it is 24 hours

Waiting too long to receive my shopping cart

Good site but at my last order I was missing some items that I reported but so far no response I think I would not order from this site anymore too bad

For several months, the products are in tended flow, more stock, which lengthens the preparation time.

The mail that the package had arrived did not specify that only half of it had arrived at Carrefour Hoeilaart. So I had to go twice.

The site is good, the problem comes from the delivery: the deliveryman refused to go up the 4 floors, why propose a delivery at home if it is necessary to go to seek the parcel?

You sell items that you do not have in stock, which has delayed the delivery considerably

Not bad but there is a little mistake: I received twice the same reference for the paper sheet, while I wanted to try the two different models proposed to be able to order others of the chosen model later. It's a shame!

I ordered a laptop on the site, it was in fact out of stock, I was very disappointed.

Product corresponds to my expectations but delays too long

Interesting offers and rates however, there are gaps in the management of stock and delivery. the delivery is done by kiala (ups acces point) it is necessary to specify textually the point relay (CARREFOUR PORTET SUR GARONNE N° of Relay Kiala: 18642 blvard de l'EUROPE 31120 PORTET SUR GARONNE), and in spite of that the delivery was made in another point, or the reception was more than nauseating (TABAC LOTO PMU N° of Relay Kiala: 02886 73, D ANDORRE 31120 PINSAGUEL) the person clearly attacked me in front of the customer because I came one day after the arrival of the parcel, that the big parcels (70 cmx 40cm) it does not like that and that I had not been fast enough to come to recover my parcel. for the management of stock, after making the order and after a week we learn that the products are not available, status of the order unclear, lack of information

Good but lacks information on exact delivery date

Great delay in delivery, I had to contact you in order to receive my order out of stock, which was not expected.

We should intervene with the two carriers DPD and GLS. The deliverymen do anything, they don't want to bring the parcel to your door under the pretext that your neighborhood is not safe & they have received orders not to go up" and I wonder if I will continue to place you order.

Good site but not easy to find it. We searched several times before finding your harness.

Good just a little expensive and not much promotion

Deficient reimbursement and referral services

I found what I needed, the information was accurate. I thought I would get a discount, but there was a minimum purchase. The advantage codes sent by email do not represent much. The delivery took a little longer than expected. In the end, with the shipping costs, I pay the same price as my local supplier.

Confusion in the specification and size the overhead costs of wearing the av this replacement have not been reimbursed

Delivery a little slow

Fast order and processing, some problems with the tracking of the order and delivery with the carrier, but the site is reliable

Delivery expected within 6 working days, received after 20 working days. No gesture, no explanation other than waiting ... In short, bad experiences

ATTENTION TO THE PACKAGING AND THE PROTECTION TO BE GIVEN TO IT

My order was not delivered. After 3 weeks I sent an e-mail to report this problem and they reacted quickly and I received my order within a week.

Although having the entry code, the delivery man only put a notice in the mailbox, without using the intercom, while the recipient was there!

No communication of arrival of packages (sms?) Sloppy closing of boxes, scotch tape not adhering, poor security ... It was better 3 months ago! Only the prices remain competitive!

Delivery time a little long

The site is good, but a little disappointed with the product.

Poorly designed for the elderly

No sms sent in case of out of stock and when the package arrives at Kiria...Too bad because good quality and correct price.

Poorly designed for the intended audience

Ordered on 29/06 received on 15/07...16 days It's a long time for a shipment under 24 h... The delivery man didn't want to deliver to our house my son had to go down to the bottom of our street to get the packages...

What's the point?

Poorly designed site for the age group of people involved.

This site is aimed at elderly people and it is not at all adapted to this category of people, it was not conceived for these people. It is complicated. The out-of-stock items are not indicated! To obtain the gifts it is complicated and one should not make a mistake otherwise to cancel, what a galley! I had very often problems to order and especially to re-order the same things and I sometimes spent a lot of time to simply place the same order!

Serious and fast delivery

The delivery was very long because of a stock shortage and surtt of very long delays 15 J since the order. I am satisfied with the product so far

I didn't get an order tracking. But otherwise, overall satisfied.

Bad because exchange impossible, due to an error on my part. Impossible to return the order not used and therefore, lose a good customer.