/10
★★★★★
based on 6703 published reviews
★★★★★
based on 6703 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The order was complete but the delivery time was not respected, the place of delivery was not respected and not practical at all. I will not recommend this site anymore.
Acheteur Vérifié
purchased on 20/12/2019
Translated review3/5
★★★☆☆
Protections a little thick, big, but good protection.
Acheteur Vérifié
purchased on 10/12/2019
Translated review2/5
★★☆☆☆
Review the delivery method, the package was delivered but it was tipped over the gate and remained under the rain for 2 hours. The transport company did not care about its contents because the box was damaged and soaked.in the future give instructions to the deliverymen (call me before delivering to ensure our presence or leave a notice of passage..thank you
Acheteur Vérifié
purchased on 30/11/2019
Translated review Answer from Senup
Hello, I apologize for this inconvenience, it should not happen. We have informed our carrier and we have also added in your delivery address to indicate that the package can absolutely not be dropped off without a signature. We remain at your disposal for any further information and wish you happy holidays. Sincerely, Frédéric, The Smartlifetime team
3/5
★★★☆☆
Requested samples not received, delivery date respected, box a little damaged
Acheteur Vérifié
purchased on 29/11/2019
Translated review3/5
★★★☆☆
Delivery time too long
Acheteur Vérifié
purchased on 04/11/2019
Translated review3/5
★★★☆☆
The delivery time is quite long and some items in the order are not the right size.
Acheteur Vérifié
purchased on 11/10/2019
Translated review3/5
★★★☆☆
THE ORDER TAKEN A LONG TIME TO ARRIVE AND NO MESSAGE WAS ISSUED TO Warn ME OF ITS ARRIVAL
Acheteur Vérifié
purchased on 25/09/2019
Translated review3/5
★★★☆☆
THIS PROTECTION IS AVERAGE BECAUSE THE ADESIF FASTENER DOES NOT HOLD VERY WELL FOR THE NIGHT.
Acheteur Vérifié
purchased on 11/10/2019
Translated review2/5
★★☆☆☆
I left my phone number to be notified and in the comments, I had left instructions in case I was absent with the number of a neighbor living in the same building to contact... What is the point of leaving instructions if you don't leave them with the delivery person? And why doesn't GLS warn us of the delivery date? The delivery was made to a neighbor I don't know, but fortunately honest
Acheteur Vérifié
purchased on 07/08/2019
Translated review3/5
★★★☆☆
As far as the site and shipping are concerned, everything is ok and I recommend this site and the products sold and the speed of shipping. However, the transit by the carriers leaves something to be desired. My package arrived several days later and the box had suffered damage. The very nice delivery man asked me to check if everything was present, it was the case...
Acheteur Vérifié
purchased on 22/08/2019
Translated review3/5
★★★☆☆
Product true to its expectations, but delivery by DDP zero, they are supposed to deliver three times, the first instead of home delivery, they put the packages in a relay point, while on the site it is not even proposed. And the icing on the cake, the delivery point is closed for 2 weeks ... so packages stuck 2 weeks. THANK YOU DDP
Acheteur Vérifié
purchased on 09/08/2019
Translated review3/5
★★★☆☆
Delivery time really too long
Acheteur Vérifié
purchased on 10/07/2019
Translated review3/5
★★★☆☆
The carton regularly arrives damaged
Acheteur Vérifié
purchased on 29/05/2019
Translated review3/5
★★★☆☆
The box was not presented to my home by the carrier. I searched and collected the box myself.
Acheteur Vérifié
purchased on 03/06/2019
Translated review3/5
★★★☆☆
The site may be good but the bath seat does not correspond to the photo
Acheteur Vérifié
purchased on 27/04/2019
Translated review3/5
★★★☆☆
Sometimes a little slow in deliveries
Acheteur Vérifié
purchased on 26/04/2019
Translated review3/5
★★★☆☆
It's a pity that when you place an order the product is not available and you have to wait a while to receive it otherwise nothing to say
Acheteur Vérifié
purchased on 26/02/2019
Translated review3/5
★★★☆☆
Lack of communication. Delivery delayed because of lack of stock while on the site, the stock is ok. No info received from you
Acheteur Vérifié
purchased on 04/02/2019
Translated review3/5
★★★☆☆
Delivery times are getting longer and are no longer respected
Acheteur Vérifié
purchased on 25/01/2019
Translated review3/5
★★★☆☆
Delay, package stuck in a warehouse for 3 days! Yet usually very punctual! I recommend...
Acheteur Vérifié
purchased on 12/12/2018
Translated review