/10
★★★★★
based on 6735 published reviews
★★★★★
based on 6735 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Cimmande late arrival
Acheteur Vérifié
purchased on 10/09/2017
Translated review3/5
★★★☆☆
GOOD SITE DELIVERY TIME A LITTLE TOO LONG THANK YOU
Acheteur Vérifié
purchased on 27/09/2017
Translated review3/5
★★★☆☆
Slower delivery in the provinces
Acheteur Vérifié
purchased on 29/08/2017
Translated review3/5
★★★☆☆
Amd is not gohy and the package were to big You had put de boxes with the diaper in a bigger box . You can better packed the diapers in one box that fits.
Acheteur Vérifié
purchased on 19/08/2017
Translated review3/5
★★★☆☆
I would say that you do the job well, but that the cost of postage is too high and not justified in my opinion (I do not know the share attributed to colissimo???)
Acheteur Vérifié
purchased on 19/08/2017
Translated review3/5
★★★☆☆
A little slow from Belgium to Belgium.....
Acheteur Vérifié
purchased on 12/07/2017
Translated review3/5
★★★☆☆
Problem with the delivery. The delivery man put a notice in the mailbox without knocking while I was at home. I didn't appreciate it because I had checked on the website that the delivery was in progress and I was waiting. So I had to organize myself the next day.
Acheteur Vérifié
purchased on 23/07/2017
Translated review3/5
★★★☆☆
Really long delivery time (2 weeks), but a very responsive and friendly customer service.
Acheteur Vérifié
purchased on 03/07/2017
Translated review3/5
★★★☆☆
Delivery too long.
Acheteur Vérifié
purchased on 19/06/2017
Translated review3/5
★★★☆☆
Satisfactory
Acheteur Vérifié
purchased on 29/03/2017
Translated review3/5
★★★☆☆
The delivery was too long or slow I waited 4 days while in Paris it is 24 hours
Acheteur Vérifié
purchased on 17/03/2017
Translated review3/5
★★★☆☆
Waiting too long to receive my shopping cart
Acheteur Vérifié
purchased on 28/02/2017
Translated review3/5
★★★☆☆
Good site but at my last order I was missing some items that I reported but so far no response I think I would not order from this site anymore too bad
Acheteur Vérifié
purchased on 05/03/2017
Translated review Answer from Senup
Hello Madam, We note that your order was placed on 5/03/2017 at 6:50pm. Your package was shipped the next day and delivered on 8/03/17. Therefore, the deadlines have been shipped.
Here is the tracking of your package: https://tracking.dpd.de/parcelstatus?query=05347004981504&locale=en_BE&Tracking=Track We do not find any trace of your email either. Would not we confuse this order with another, placed on another site. Can you confirm that everything is in order? Thank you in advance for your feedback. Sincerely, The Senup team.
Here is the tracking of your package: https://tracking.dpd.de/parcelstatus?query=05347004981504&locale=en_BE&Tracking=Track We do not find any trace of your email either. Would not we confuse this order with another, placed on another site. Can you confirm that everything is in order? Thank you in advance for your feedback. Sincerely, The Senup team.
3/5
★★★☆☆
For several months, the products are in tended flow, more stock, which lengthens the preparation time.
Acheteur Vérifié
purchased on 17/03/2017
Translated review3/5
★★★☆☆
The mail that the package had arrived did not specify that only half of it had arrived at Carrefour Hoeilaart. So I had to go twice.
Acheteur Vérifié
purchased on 09/02/2017
Translated review3/5
★★★☆☆
The site is good, the problem comes from the delivery: the deliveryman refused to go up the 4 floors, why propose a delivery at home if it is necessary to go to seek the parcel?
Acheteur Vérifié
purchased on 10/02/2017
Translated review2/5
★★☆☆☆
You sell items that you do not have in stock, which has delayed the delivery considerably
Acheteur Vérifié
purchased on 25/01/2017
Translated review3/5
★★★☆☆
Not bad but there is a little mistake: I received twice the same reference for the paper sheet, while I wanted to try the two different models proposed to be able to order others of the chosen model later. It's a shame!
Acheteur Vérifié
purchased on 23/01/2017
Translated review3/5
★★★☆☆
I ordered a laptop on the site, it was in fact out of stock, I was very disappointed.
Acheteur Vérifié
purchased on 10/01/2017
Translated review3/5
★★★☆☆
Product corresponds to my expectations but delays too long
Acheteur Vérifié
purchased on 21/12/2016
Translated review