TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
All reviews
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Catherine J.
Rating: 2 out of 5
Hello, I would have liked my girls to appreciate this insect-based kibble, but unfortunately neither of them likes it... What a shame!!!!
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Response from TOMOJO
Thank you for your feedback, even if it does not match the experience we hoped for your girls. Every cat has its preferences, and we understand your disappointment. Don't hesitate to write to us if you want to discuss or test other formats ????
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Regine
Rating: 5 out of 5
my dog really likes this kibble that suits him well
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Response from TOMOJO
Thank you for your message! We are happy that your pup has adopted our kibble ???? See you soon!
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Anne
Rating: 5 out of 5
It's Minouchette who enjoyed the treats! I will try the kibble.
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Response from TOMOJO
So great if Minouchette enjoyed it! We hope she will love our kibble just as much! Don't hesitate to let us know what she thinks ??
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Clara P.
Rating: 5 out of 5
Perfect for my four cats. I asked my vet to check the composition and he said it was of very good quality! Nothing to complain about, I recommend++
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Response from TOMOJO
Thank you for your ultra-positive feedback! We are thrilled that your four furballs approve, just like your veterinarian ??
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Yves
Rating: 5 out of 5
My cat has been eating TOMOJO kibble for sterilized cats for several days and he loves it. The kibble size is well adapted so he can chew them and not swallow them whole. The packaging of the kibble is made of reinforced paper to reduce pollution, and the choice of these insect-based proteins also generates less pollution and allows for savings on natural resources. Excellent ;)
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Response from TOMOJO
Thank you for this very complete and committed feedback! We are delighted that your cat is enjoying it and that our approach resonates with you. Between animal well-being and respect for the planet, we move forward together ??
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Naïs B.
Rating: 5 out of 5
Kibble that suits my little girl perfectly, her weight is stable, her coat is beautiful, she is enjoying it. Super fast delivery! TOP TOP TOP
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Response from TOMOJO
Thank you very much for your message! We are happy that everything is going well for your kitty: health, pleasure, and express delivery ???
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Christophe
Rating: 5 out of 5
Very good service. Very convenient subscription system. Very good products
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted that our service and the subscription system suit you. And even happier to know that you like our products! See you very soon at Tomojo ??
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Isabell J.
Rating: 5 out of 5
My dogs have been munching on Tomojos for several years now and they are doing wonderfully! No question of missing out, so long live the subscription. It's convenient, no need to think, and we can easily suspend and reactivate it. The downside is the delivery. The timeframes are too wide, and learning in the afternoon that delivery will only take place the next day is quite disappointing when you have taken a day off or are working from home. I spoke directly with the delivery person who, as stuck as I was, agreed to leave the box in my absence in a predefined place, that's the simplest! Kudos for the senior kibble! As my pups age with you, it fits perfectly. Thank you to the whole team.
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Response from TOMOJO
Thank you for your loyalty and for this great testimonial! ?? We are thrilled to know that your dogs have been munching on our kibble for several years and that they are doing wonderfully, it's the best reward for us ???? We take note of your feedback on the delivery: we understand that such unforeseen events can be frustrating, especially when you are organizing to be present. Thank you also for your encouragement regarding our senior kibble, we are happy to support your companions through all stages of their lives, always with healthy and tasty recipes! See you soon and thank you again for your trust ??
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Pat
Rating: 5 out of 5
Kibble on a very practical subscription system. Tomojo is responsive in sending the kibble as well as for changes in the subscription.
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Response from TOMOJO
Thank you very much for your trust and your feedback! ?? We are delighted that the subscription system and our responsiveness suit you. We do everything to ensure that your kibble arrives quickly and without hassle! ?? See you soon at Tomojo!
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Roan
Rating: 5 out of 5
This is my first order because I wanted to switch to another type of food. I was a bit worried that my cat would turn up its nose at the kibble, but to my great surprise, as soon as I opened the bag (in reinforced paper ????) he jumped on the kibble I put in his bowl ?? The kibble is a good size for him to chew and not swallow whole. I will see the effects over time, but I am sure it is a good choice. WELL DONE!
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Response from TOMOJO
A big thank you for this detailed and positive feedback! ?? We completely understand the little apprehension about the change, so knowing that your cat adopted the kibble as soon as the bag was opened makes us very happy! Please feel free to give us updates in a few weeks!
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Adrien B.
Rating: 4 out of 5
My animals are very happy. Personally, I find the price super high, which makes it inaccessible for a lot of people, too bad.
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Response from TOMOJO
Thank you for your sincere feedback ?? We are happy that your animals enjoy our kibble ???? Regarding the price, we completely understand your remark. It reflects the quality of the ingredients, including insect proteins, as well as French manufacturing. We do our best to offer a healthy and sustainable product while remaining accessible ??
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Hervé M.
Rating: 5 out of 5
Our dog always enjoys her kibble and she is in great shape
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted to learn that your dog is enjoying herself and is doing well. It's the best reward for us!
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Praline
Rating: 4 out of 5
Very good except for the fact that it's not 100% insects, there are poultry fats hidden in the ingredients (I say hidden because marketing talks a lot about the advantages of insects and leads us to believe that it's only insects - it's a bit of a marketing lie / it's not very transparent), that's why I chose fungfeed a few years ago as my preferred brand - it was just that there was a big break and we needed it.
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Response from TOMOJO
Thank you for taking the time to share your opinion. We understand your remark and are sorry if the formulation may have caused confusion. At Tomojo, insects are indeed the main source of protein, but other ingredients like poultry fats are present to ensure good nutritional balance and palatability. Your feedback is valuable and pushes us for even more clarity in our communications. Thank you for helping us with that ??
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Jacques V.
Rating: 5 out of 5
The previous experience with insect kibble was good but unfortunately the company stopped its activity. I therefore tried ToMojo hoping to find hypoallergenic kibble and I must say that my expectations are met. My dogs have assimilated them without any difficulty and moreover ToMojo offers kibble for seniors that suits very well which the previous supplier did not. Not only is the initial goal achieved, but exceeded. The packaging in 2.5 kg bags is quite smart for traveling with this very nice visual, but could also be offered in a larger format of 5 or 10 kg. Overall, the experience is conclusive and I have recommended you to my vet. I will place a larger order within a week. Well done and keep up the same spirit.
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Response from TOMOJO
Thank you so much for this complete and enthusiastic feedback ?? We are delighted that your dogs have assimilated our kibble well and that the senior formula suits you! A big thank you also for the recommendation to your veterinarian, it means a lot to us. See you very soon for your next order!
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Lucas
Rating: 2 out of 5
The kibble is perfect, but the delivery service is catastrophic! It changed a little over 6 months ago. We have a subscription and order kibble every two weeks for our two (large) dogs, but we are going to stop because of the deliveries. And that's REALLY too bad! We were so happy before buying Tomojo kibble.
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Response from TOMOJO
Thank you for your loyalty and your sincere feedback. We are truly sorry to learn that the deliveries are causing you so much trouble ?? Our team is actively working to find solutions to improve this service which has become a point of frustration for several customers. We hope to regain your trust quickly, as your companions deserve the best!
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Bn
Rating: 5 out of 5
Always very good service my dogs love
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Response from TOMOJO
Thank you very much for your loyalty and your kind message! We are delighted that your dogs are still enjoying themselves ???? See you very soon!
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Patrice
Rating: 5 out of 5
Excellent product, our cat loves it.
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Response from TOMOJO
Thank you for your feedback! ?? We are delighted that your cat is enjoying our kibble. Giving the best to your four-legged companions is our mission at Tomojo! ??
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Maxence L.
Rating: 5 out of 5
Incredible brand of kibble, my dog loves them! The packaging meets ecological standards, I highly recommend buying this kibble ??
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Response from TOMOJO
Thank you so much for this great feedback! ???? We are thrilled that your dog is enjoying our kibble! Offering a healthy, tasty, and environmentally friendly diet is exactly what drives us at Tomojo. Thank you for your recommendation, it warms our hearts! ??
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Isabelle D.
Rating: 5 out of 5
Preliminary information and delivery in less than 48h
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Response from TOMOJO
Thank you very much for your feedback! ?? We are delighted that the information was clear and that the delivery was fast. At Tomojo, we do everything to ensure that your furry friends are well taken care of, and without delay! ????
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Puce07
Rating: 5 out of 5
Noisette, our dog, has just switched to senior kibble. She loves it just as much. Thank you Tomojo. ??
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Response from TOMOJO
Thank you for this great feedback! ???? A big congratulations to Noisette for switching to senior kibble. We are thrilled that she likes it just as much! Giving the best to our companions while respecting the planet is our mojo ?? Sending cuddles to Noisette from the entire Tomojo team!
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Sandra N.
Rating: 4 out of 5
It is satisfactory but there are traces of chicken meat, it would be very good without meat or chicken proteins because my dog is allergic to chicken proteins, but I haven't found better than you, I would have really liked to find this product without animal traces.
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Response from TOMOJO
Hello, Thank you for your feedback! Our kibble is primarily insect-based, but we use a bit of hydrolysate and poultry fat to improve palatability (taste) and ensure a good nutritional balance. This also helps keep the kibble stable and naturally tasty, without artificial additives. We understand your need and are constantly working to offer recipes that are more suitable for sensitive dogs. Thank you again for your trust! ??
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Régine B.
Rating: 5 out of 5
Excellent kibble and impeccable service.
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Response from TOMOJO
Thank you very much for your message! ?? We are glad that you like our kibble and our service. Your feedback motivates us a little more every day! ????
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Ptesan W.
Rating: 5 out of 5
Very good, my cat loves his little kibble.
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Response from TOMOJO
Oh, what a pleasure to know that your cat is enjoying our kibble! ???? Thank you for your feedback, it makes us purr with joy! ??
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Louis
Rating: 5 out of 5
Easy subscription to manage (modifications). Very fast delivery. Great mission well executed!
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Response from TOMOJO
Thank you very much for your great feedback! ?? We are glad that the subscription makes your life easier and that our mission resonates with you. We continue to give our all for you and your furry companions! ????
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Helene
Rating: 4 out of 5
The cat appreciates the kibble that keeps her in great shape. They are a little too big for her, which made it a bit difficult at first, but she is getting used to it now.
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Response from TOMOJO
Thank you for your nuanced feedback! ???? We are happy to know that your cat appreciates her kibble and that it contributes to her health. Kudos to her for adapting despite the initial size! Don't hesitate to write to us if you need advice ??
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Ghyslaine T.
Rating: 5 out of 5
very fast delivery
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Response from TOMOJO
Thank you for your feedback! ???? We are glad that the delivery was fast. See you very soon! ??
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Manon
Rating: 5 out of 5
My cat and my kitten love the insect kibble, they are crazy about it and I find that their fur is much silkier. As a vegetarian, I can finally be in line with what my cats eat ?? The delivery arrived in 48H in perfect condition. I highly recommend.
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Response from TOMOJO
Thank you very much for this great feedback! We are delighted that your cats are enjoying our insect kibble and even more touched to know that our approach allows you to be in line with your beliefs!??
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Dominique E.
Rating: 5 out of 5
Very good company, very good products, in case of shipping errors they refund very quickly. The price is a little high but quality comes at a cost. Very easy to reach someone by phone in case of problems.
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Response from TOMOJO
Thank you very much for your feedback! ?? We are glad that you are satisfied with the quality of our products and our service. Your trust and understanding mean a lot to us ?? And you are right, we do our best to offer top quality while remaining available and responsive. See you soon!
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Patricia C.
Rating: 4 out of 5
If it were up to me, I would have given 5 stars, but this time it's my Princess who evaluates. She appreciates Tomojo kibble less than the ones I used to buy for her that unfortunately are no longer available (only for dogs). Moreover, I also feed a hedgehog who also likes them less. But since they know that this kibble is of good quality, they still eat it willingly!
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Response from TOMOJO
Thank you for your message. We salute your Princess for her honesty and hope that over time, she will fully adopt our kibble! In any case, a big thank you to you for your trust and your attention to the quality of their diet ?? See you very soon!
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Poudras M.
Rating: 5 out of 5
Very satisfied with this kibble that has restored joy and the will to live to my little dog.
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Response from TOMOJO
Thank you so much for your feedback ?? Knowing that our kibble has restored the will to live to your little dog touches us deeply ?? We send her lots of good vibes and cuddles!
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Claire
Rating: 5 out of 5
I appreciate Tomojo for its ecological concept: a kibble production that requires less water and emits less CO2 than traditional meat/fish kibble. The subscription formula is also a plus: with two clicks, orders are placed, delivery dates are scheduled, and voila, the kibble comes to us without us having to think about it anymore. To top it all off, they make the fur super soft!
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Response from TOMOJO
Thank you very much for this lovely review! It is a real pleasure to read that our eco-responsible approach resonates with your values ??We are delighted that you like our concept so much, and even more that your pet is fully enjoying it. Thank you for your trust and see you very soon ??
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Dylan R.
Rating: 5 out of 5
Very good quality product and perfect delivery??
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Response from TOMOJO
A big thank you for your positive feedback! We are happy that the quality of our products and the reliability of the delivery satisfied you. See you soon and thank you for your trust!
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Cathy D.
Rating: 5 out of 5
The best rating is the one given by my little bichon who loves your kibbles!
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Response from TOMOJO
A big thank you for this feedback! We are touched to have conquered the palate of your little bichon ?? Its rating is worth gold to us!
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Corine D.
Rating: 5 out of 5
The transition for my furry tribe with Tomojo kibbles went very well. A customer service that listens and is responsive. Thank you
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Response from TOMOJO
Thank you very much for your message! We are delighted that the transition went well for your furry tribe ?? And a big thank you for your note about our customer service, it makes us very happy! See you very soon.
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Christine D.
Rating: 5 out of 5
Hello! I have been using Tomojo adult dog food for 3 years and now senior! Our dog (Border) has no deficiencies, a very beautiful coat, and good digestion as he has no flatulence that drives you out of the house ??
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Response from TOMOJO
Thank you for your loyalty over all these years. Three years of happiness (and olfactory peace) thanks to Tomojo... Thank you for this great feedback! We are delighted that your Border has found its balance and that you can breathe at home ??.
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Guillaume A.
Rating: 5 out of 5
Good customer service
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Response from TOMOJO
Thank you so much for this feedback. We are committed to doing our best for our customers and establishing a relationship of trust. Thank you for your loyalty.
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Sandrine P.
Rating: 3 out of 5
I am satisfied with the concept. The cats eat their kibbles well but their coat is a bit less beautiful than with the previous product (which no longer exists) so I am not sure about continuing as it is quite expensive.
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Response from TOMOJO
Thank you for your feedback and your trust! We are delighted that your cats appreciate our kibbles. We will contact you shortly to discuss an alternative that might better suit their needs. See you very soon! ??
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Marine
Rating: 5 out of 5
A Tomojo customer for several years: very happy to have found an alternative to conventional food where you don't really know what you're giving to your pet. Delivery and responsiveness are fine. Cat's opinion: eats with appetite!
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Response from TOMOJO
A big thank you for your loyalty and trust! We are delighted that your cat appreciates our kibbles and that our commitment to more transparent food suits you. See you soon at Tomojo! ??
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Marie-Pierre G.
Rating: 5 out of 5
Top service! for the cat and its kibble suppliers!
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Response from TOMOJO
Thank you very much for your message! We are happy to make your cat meow with pleasure and to offer you the best possible service. See you very soon! ??
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By L.
Rating: 5 out of 5
Happy cats, me too ??
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Response from TOMOJO
Thank you very much for your feedback! Glad that your little felines are won over ??
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