Customer reviews of zefal.com

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 450 published reviews

Summary of reviews

Zefal delivers fast, reliable service with on-time or ultra-fast delivery and well-packaged shipments, ensuring products arrive quickly and in good condition. Customers highlight precise as-described products, thoughtful finishes, and practical items such as rear mudguards, panniers, skin armour, degreasers, and bike brushes that meet their needs. The shopping experience is smooth and efficient, supported by responsive customer service and clear, easy-to-use online ordering. Overall, customers repeatedly note strong product quality, practical innovations, and quick delivery as key strengths.

All reviews

N
Nikola B.
Rating: 5 out of 5
following a purchase from 04/08/2025
Parts for old models. Very fast shipping!
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B
Bruno D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very good customer service, nothing to say
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C
Clément M.
Rating: 5 out of 5
following a purchase from 10/07/2025
Nice equipment made in France!
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M
Michel V.
Rating: 5 out of 5
following a purchase from 21/04/2025
good product delivered on time
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P
Philippe T.
Rating: 5 out of 5
following a purchase from 24/06/2025
Items matching my expectations as always.
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M
Maxime P.
Rating: 5 out of 5
following a purchase from 04/05/2025
Product received as expected
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J
Jonathan B.
Rating: 5 out of 5
following a purchase from 06/06/2025
Good products that match the description and are practical!
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M
Marc C.
Rating: 5 out of 5
following a purchase from 25/05/2025
Top
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A
Alain F.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very good.
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Response from zefal.com
Dear Alain,

We sincerely thank you for your positive feedback regarding your experience with Zefal. Your satisfaction is our priority, and we are pleased that your experience met your expectations. Please do not hesitate to reach out to us if you have any questions or suggestions.