English
★★★★★
based on 252 reviews published
Latest customer reviews
Fast, efficient
Zealand very good product and good value for money....
All good. Of very good quality.
Perfectly in accordance with the description
Quality products delivered quickly at a fair price, I remain very satisfied
Happy with my order, hoping that the light lasts over time
Top
Ras
At the top
The stamp acquired is not useful to me and does not meet my needs. I don't think it's right to have to pay for return shipping. Moreover, the price of this product and the other one that is also part of my order is very expensive. There are other suppliers offering exactly the same products much more economically and even the bag for the bike rack, I found it for a little more than half the price (and they are their products with their brand). Therefore, NO, I am NOT satisfied.
We regret that the product did not meet your expectations. We will strive to improve the clarity of our description in the future. Regarding the price of the products, these are our retail prices. We work closely with physical bike shops and do not want to compete with them with prices they cannot offer.
Sincerely,
The Zefal Team
I chose Zefal because it is a French company. But as soon as I opened the package, I saw that the product was no longer the same quality as my previous purchase of the same reference: - quality of the plastic (much more "light" - phone placement with Velcro, much less practical as the phone is longer to insert, same for removing it. - and the made in China disappointed me for a French company, the initial reason for my purchase. Consequently, I make a link between the quality of the product and its origin. Previous purchase from memory in 2019. I doubt this one will last me as long. That's my feedback.
We wish you many kilometers with your product.
Best regards,
Top products and FR plus
Very good experience, material conforms to the description, very reasonable price!
Quality products, delivery always on point... customer service and support perfect! RJ CYCLES
Fast service and meets my expectations
12 days to receive an order is long, I received the equipment very well the day before leaving... no delivery time indication on the site is not normal. I usually order directly from specialists rather than from Amazon for example but this was a bit long...
Thank you for your feedback and your rating of 5/5. We are glad to hear that you are satisfied with the received equipment. We understand that the delivery time may have been frustrating and we apologize for this setback. We experienced some IT issues that delayed orders. We take your feedback on the indication of delivery times into account. Thank you again for your feedback and your trust.
Best regards,
The Zéfal team
Good products. References.
Everything went well!
For fork bags. Delivered quickly, and great product!
Products that match the descriptions and are of quality
Tb
Advantageous price, compliant product, fast delivery.
Products delivered on time and in good condition, in my mailbox! And the Zefal trail bike bell + the Z Adventure T1 Bolt have been mounted and approved (notably the waterproofing of the bag under torrential rain)...
Products received conform to my order.
Product meets my expectations, fast delivery, box a bit large for this item
Order received quickly. Zefal, a great French brand!
The material is great! However, putting such a small order in such a big box is stupid!!
Delivery without problems
Perfect
Living not far from the Zéfal factory in Jargeau (45), I went directly there. Unfortunately, there is not yet a direct sales shop (it is expected to be ready in 1-2 years). Having a small problem with a frame bag, I was immediately taken care of by two people, one of whom was a technician who found the solution for me. Really nice and very serious, it makes you want to buy local. So I will certainly order again from ZEFAL. Thank you
Great not to have to throw away the whole mirror and to be able to just buy the broken rod that fits easily: clever, ecological. It's amazing these days. A big congratulations to you and moreover French manufacturing: who can say better!
Order of pistons to renovate an old pump that has served very well. I didn't think I would find them anymore. Great
Everything was very good
Super quality delivery on time nothing to complain about
Good
Thank you for taking the time to share your feedback. We are pleased that you find your experience "good", even though we must have misunderstood the rating of 2/5. Your feedback is valuable and helps us improve your experience. Please feel free to share your suggestions so that we can better meet your expectations.
Best regards,
The Zefal team
Very good quality material.
I am satisfied with my order fast delivery
Not in line with my expectations.
Waiting for use
In accordance with my order within the deadline. Good quality product