Zefal delivers fast, reliable service with on-time or ultra-fast delivery and well-packaged shipments, ensuring products arrive quickly and in good condition. Customers highlight precise as-described products, thoughtful finishes, and practical items such as rear mudguards, panniers, skin armour, degreasers, and bike brushes that meet their needs. The shopping experience is smooth and efficient, supported by responsive customer service and clear, easy-to-use online ordering. Overall, customers repeatedly note strong product quality, practical innovations, and quick delivery as key strengths.
All reviews
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Pascal A.
Rating: 4 out of 5
following a purchase from 22/09/2026
No problem with the delivery. However, I had difficulties placing my order (credit card systematically refused although perfectly valid). The problem was resolved when I chose Colissimo as the delivery method.
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Y L.
Rating: 5 out of 5
following a purchase from 22/09/2026
Quality product (robust and powerful lighting) and very good online shopping experience!
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Nicolas B.
Rating: 5 out of 5
following a purchase from 22/09/2026
Perfect
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Pascal A.
Rating: 5 out of 5
following a purchase from 20/09/2026
Article in accordance with the order. Speed of shipping.
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--- S.
Rating: 5 out of 5
following a purchase from 17/09/2026
This new site is easy
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Volodymyr K.
Rating: 5 out of 5
following a purchase from 14/09/2026
all good, thank you
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Luc P.
Rating: 5 out of 5
following a purchase from 16/09/2026
Ultra fast delivery... Satisfied, I recommend.
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Pascal B.
Rating: 5 out of 5
following a purchase from 16/09/2026
Super material, the best. I should have taken the 6-liter bags instead of the 4 liters, I think it's a bit late to change. On the other hand, I want to do the Tourmagne challenge. How do I proceed to register? Thank you in advance, best regards Pascal BARBEAU
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Daniel D.
Rating: 5 out of 5
following a purchase from 15/09/2026
I am very satisfied with my purchase. The bag is great, very practical for carrying some repair equipment, a helmet, a jacket, and some energy bars. Perfect 2
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Alexandre G.
Rating: 5 out of 5
following a purchase from 15/09/2026
Fast and in accordance with what was announced. The products seem to be of quality
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Louis V.
Rating: 5 out of 5
following a purchase from 15/09/2026
Very useful replacement tips for water bottles
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Pierre L.
Rating: 2 out of 5
following a purchase from 15/09/2026
I'm still waiting for feedback about position 0402, so I had to manage on my own. Terrible customer service, ZEFAL is finished.
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Response from zefal.com
Hello Pierre,
We’re sorry that you haven’t received any feedback regarding position 0402 and that you had to manage on your own. We’d like to understand what happened and help you find a solution. Could you please contact us so we can discuss this with you?
Kind regards,
The Zéfal team
V
Vincent C.
Rating: 5 out of 5
following a purchase from 12/09/2026
Excellent quality material.
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Lionel F.
Rating: 5 out of 5
following a purchase from 12/09/2026
Quality products that meet my expectations
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Franck D.
Rating: 5 out of 5
following a purchase from 08/09/2026
Quality products, perfectly adapted through innovations and functional adaptations
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Rating: 5 out of 5
following a purchase from 10/09/2026
Fast and well-packaged delivery
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Didier C.
Rating: 3 out of 5
following a purchase from 08/09/2026
Good product, but it was missing a screw for assembly
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Response from zefal.com
Hello Didier,
Thank you for taking the time to share your experience. We are delighted that you are satisfied with our product, but we are sorry to hear that it was missing a screw for assembly. Please feel free to contact our customer service team to get the missing part.
Kind regards,
The Zefal team
G
Guilhem R.
Rating: 5 out of 5
following a purchase from 09/09/2026
Fast and efficient, kindness and speed of customer service. A big thank you
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Frank I.
Rating: 5 out of 5
following a purchase from 08/09/2026
Very good
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Alexis L.
Rating: 5 out of 5
following a purchase from 07/09/2026
Quality product made for many in France at a fair price and delivered quickly.
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Clément R.
Rating: 5 out of 5
following a purchase from 06/09/2026
Well well. I ordered, I received. Online shopping, you know.
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Olivier B.
Rating: 5 out of 5
following a purchase from 05/09/2026
Fast shipping. Fortunately, this fitting exists. But it's a shame to have to replace it.
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Christophe D.
Rating: 5 out of 5
following a purchase from 07/09/2026
Fast delivery. A real pleasure to be able to have spare parts to repair a damaged mirror after a fall.
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Renaud Joussemet R.
Rating: 5 out of 5
following a purchase from 03/09/2026
Zefal always on top!
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--- T.
Rating: 5 out of 5
following a purchase from 28/08/2026
Easy to order on the B2B site. Delivery time respected. Products well packaged in an appropriate box.
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Jean Yves P.
Rating: 5 out of 5
following a purchase from 29/08/2026
Great! I ordered a spare part: the product has been improved for the better: easier and more practical assembly WELL DONE ZÉFAL!!!
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Nicolas P.
Rating: 5 out of 5
following a purchase from 28/08/2026
Impeccable products, perfect service, nothing to say it was excellent.
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Enrique J.
Rating: 5 out of 5
following a purchase from 01/09/2026
Very good. I send quickly
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Hugues D.
Rating: 5 out of 5
following a purchase from 30/08/2026
Compliant products, fast delivery, French company.
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Fabien R.
Rating: 5 out of 5
following a purchase from 28/08/2026
Fast shipping, products (for the majority) made in France and of excellent quality as always with Zefal
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François-René B.
Rating: 5 out of 5
following a purchase from 28/08/2026
At the top
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Daniel B.
Rating: 5 out of 5
following a purchase from 29/08/2026
satisfied with my purchases that are in every way compliant
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Théophile B.
Rating: 5 out of 5
following a purchase from 27/08/2026
Super simple order, fast shipping and very careful package. I recommend!
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Florian W.
Rating: 5 out of 5
following a purchase from 27/08/2026
Quality material.
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Thomas P.
Rating: 3 out of 5
following a purchase from 25/08/2026
Good product but contrary to what is indicated on the site, the frame pouch is too small for a standard size smartphone (iPhone 14 pro max). You have to force the zipper to close. It lacks two good cm in length.
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Response from zefal.com
Hello Thomas,
We sincerely thank you for your feedback regarding the Z Adventure T1. We are glad that you found the product good, but we also take note of your comment to try to improve our descriptions in the future. Our tests were done with the majority of phones, but the "Pro Max" models are a bit outside the standards.
We would be happy to welcome you again to our store and hope that your next experiences will be completely satisfactory.
Best regards,
The zefal.com team
G
Georges B.
Rating: 4 out of 5
following a purchase from 25/08/2026
Very fast delivery, carefully packaged
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Philippe B.
Rating: 5 out of 5
following a purchase from 19/08/2026
Spare part available, quick processing and shipping. I am satisfied.
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Stéphane F.
Rating: 5 out of 5
following a purchase from 20/08/2026
Adapted
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Claude R.
Rating: 4 out of 5
following a purchase from 15/08/2026
Satisfied with the purchased products
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