Customer reviews of MassMe

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 479 published reviews

Summary of reviews

MassMe is consistently described as a practical, versatile head and neck support that stays in place during recovery, with multiple positions that keep the face-down or slightly angled posture comfortable for extended periods. The bamboo fabric cushion is noted as soft and supportive, easy to adjust for face width, and the product is easy to assemble, use, and transport, including on beds, desks, or in a car. Customers frequently highlight reliable and prompt delivery, along with responsive, helpful customer service. Overall, the cushion is valued for aiding post-surgery recovery, improving comfort during long periods of rest, and enabling reading, watching, and light activity without neck pain.

All reviews

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Daniel Marcus T.
Rating: 5 out of 5
following a purchase from 31/12/2024
Das beste was es gibt für die Zeit danach.Die Stütze kam schnell und zuverlässig an .Noch bevor die OP kam,wurde diese zu Hause getestet Im Klinikum sollten alle so etwas haben . Der Preis ist deshalb egal . Gut das es Unternehmen gibt ,die Menschen das Liegen auf dem Bauch erträglich macht. Sehr zu empfehlen. Merci
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Miguel Ángel T.
Rating: 3 out of 5
following a purchase from 25/12/2024
The headrest is good in general terms, robust and fulfills its function. But the system to regulate the tilt is lousy. There are two plastic toothed wheels that do not match 100%, and it is difficult to move them and make them match. This detracts a lot of quality.
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anna maria M.
Rating: 5 out of 5
following a purchase from 11/12/2024
I am very happy
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Bastiaan E.
Rating: 5 out of 5
following a purchase from 09/12/2024
Exactly as advertised, very good quality.
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Oscar R.
Rating: 5 out of 5
following a purchase from 06/12/2024
It is helping me a lot after my operation. Well thought out, well resolved. Perhaps a firmer, harder foam would have been ideal.
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Andrée L.
Rating: 5 out of 5
following a purchase from 02/12/2024
very happy with the service. I received my parcel quickly despite the distance between us and the holiday season. Everything is in perfect condition, as the packaging was solid and weatherproof (snow or rain). I tried the device, it's easy to use and the instructions are very clear. Thanks a million
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Magali H.
Rating: 5 out of 5
following a purchase from 01/12/2024
I'm delighted with your device because, after a victrectomy, I have to admit that your product has helped me a great deal to hold the position and it relieves my cervical vertebrae enormously.
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Simonetta A.
Rating: 5 out of 5
following a purchase from 29/11/2024
Excellent product, useful in case of vitrectomy surgery.
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Bernadette N.
Rating: 4 out of 5
following a purchase from 25/11/2024
Very good
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Christelle G.
Rating: 5 out of 5
following a purchase from 19/11/2024
I discovered the site by chance, while looking for solutions to better cope with the after-effects of a vitrectomy. I received the article within two days. Perfect! I hesitated for a long time, given the cost of the cushion and the short time I'd be using it. I've had my head in my cushion for 9 days now. And I wonder how I would have been able to comply with the strict post-operative instructions that are so important for healing without it. It allows me to keep my head upside down, and to change positions easily (sitting or lying down). It's been my best friend for the past 9 days! I highly recommend it and I don't understand why ophthalmologists don't talk about this accessory???
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Sonja B.
Rating: 5 out of 5
following a purchase from 19/11/2024
I find this cushion comfortable and very useful after my eye surgery yesterday: a vitrectomy.
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Sonja B.
Rating: 5 out of 5
following a purchase from 19/11/2024
Very satisfied and have already tried it out, I had surgery on my right eye yesterday.
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Bernard M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Provides excellent comfort for the necessary downward head position after Vitrectomy surgery.
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Elisa M.
Rating: 5 out of 5
following a purchase from 07/11/2024
the pillow is really good for lying down!
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Ulrike L.
Rating: 5 out of 5
following a purchase from 31/10/2024
A very good product that gave me good support after eye surgery.
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JORGE S.
Rating: 5 out of 5
following a purchase from 28/10/2024
Received successfully, to be used after intervention
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Dominique C.
Rating: 5 out of 5
following a purchase from 24/10/2024
Top product. Completely adapted to help cope with post-vitrectomy discomfort. I would like to underline the excellent involvement of the MassMe manager in the quality of service provided to his customers. Having had to search urgently for a means of comfort on the very day of my operation, everything was done to ensure that I was delivered within 36 hours. I recommended this vitrectomy cushion to my surgeon.
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Daniela A.
Rating: 5 out of 5
following a purchase from 21/10/2024
Excellent
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Carla L.
Rating: 5 out of 5
following a purchase from 21/10/2024
Perfect
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Monika H.
Rating: 5 out of 5
following a purchase from 16/10/2024
The positioning aid is a great relief for the time after my vitrectomy. It was delivered within three days without any problems and the workmanship fully meets my expectations. A clear recommendation to buy! Monika Hankeln from Bruchsal.
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suzel D.
Rating: 5 out of 5
following a purchase from 02/10/2024
Very good and practical
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Annie S.
Rating: 5 out of 5
following a purchase from 04/10/2024
The headrest was very useful for sleeping and keeping a flat stomach position after a vitrectomy! Aesthetically pleasing and comfortable Suitable for all types of mattress....
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DENANNI VANDUREN M.
Rating: 5 out of 5
following a purchase from 05/10/2024
helped me very well following my macula operation. Thank you very much.
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Jeannette T.
Rating: 5 out of 5
following a purchase from 05/10/2024
Easy to use
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Viviane S.
Rating: 5 out of 5
following a purchase from 01/10/2024
Super satisfied, I recommend it for the aftermath of surgery, having had to sleep on my stomach with my head on the floor. My positive results to date are the reward....bravo for the comfort and softness of the ecru cushion, take two. Change nothing. Many thanks
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Lorena S.
Rating: 5 out of 5
following a purchase from 01/10/2024
Aspettando di fare l'intervento ho provato il cuscino per capire come utilizzarlo al meglio una volta operata. Direi che è ottimo in più molto avvolgente e morbido. Complimenti! Vi farò sapere di più dopo l'intervento tra qualche settimana
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Ljubka P.
Rating: 1 out of 5
following a purchase from 27/09/2024
It's bad. much too hard, totally unstable. you can't sleep on such a cushion. on top of that you can't send a return. a lot of money for nothing.
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Regina H.
Rating: 5 out of 5
following a purchase from 30/09/2024
The product fully meets my expectations and really helps me to adopt the required head position during the day in a relatively relaxed manner after a vitrectomy.
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Regina F.
Rating: 5 out of 5
following a purchase from 24/08/2024
Top product! After I had an operation 4 days ago and the clinic was equipped with rather makeshift positioning aids, I am glad that I bought MassMe. You can adjust it perfectly to your own needs. The pillow is wonderfully soft on the face. I have recommended that the clinic equip itself with such positioning aids. Thank you MassMe for making this difficult time easier for me. Best regards! R.Fischer
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Jean Paul P.
Rating: 5 out of 5
following a purchase from 16/09/2024
goog product
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Anne-Marie P.
Rating: 4 out of 5
following a purchase from 18/09/2024
Well-designed, well-finished item. The notches are a little tricky to adjust. One size: just right (I'm tall).
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Petra B.
Rating: 5 out of 5
following a purchase from 22/08/2024
Das Produkt hat mir sehr gute Dienste nach meiner Makulaloch Operation erwiesen.
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SYLVIE D.
Rating: 4 out of 5
following a purchase from 11/09/2024
👍
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Maria Luisa B.
Rating: 5 out of 5
following a purchase from 17/07/2024
Me parece bastante práctico para un posoperatorio ocular, que es para lo que yo llo utilicé. Lo recomendaré. Gracias por su atención.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 22/09/2024
Very confortable and easy to use Possibilité to adapt the height to your size
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Helmut F.
Rating: 5 out of 5
following a purchase from 20/09/2024
hervorragendes Produkt!!!
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Petra B.
Rating: 5 out of 5
following a purchase from 22/08/2024
A very useful product for the time after a retina operation
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Dorothee C.
Rating: 5 out of 5
following a purchase from 26/07/2024
After a macular surgeon, it was really helpful to maintain the right posture and without and back pain🙏
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Claude-Eric C.
Rating: 5 out of 5
following a purchase from 07/09/2024
I can't recommend this headrest highly enough! Indispensable for the specific constraining positioning of the head/looking downwards in the 1st days/weeks after the operation (vitrectomy), to relieve pain (neck) and to be able to keep this position also during sleep (which is quite a feat without this headrest...)! I'm very grateful to MassMe and its founder Mr. Petri for this product, which made all the difference during my convalescence, as well as for their 5-star service, advice and follow-up from the moment I ordered the product until I received it in Switzerland on the day of the operation - thank you very much! Product to be ordered as soon as possible in order to have it available on the day of the operation! Best regards. Claude-Eric C.
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Gabriele M.
Rating: 4 out of 5
following a purchase from 26/07/2024
It does what it was promised to do, but I find it a little expensive.
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