/10
★★★★★
based on 7639 published reviews
★★★★★
based on 7639 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.
Fabian P.
purchased on 30/11/2022
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Answer from
Pictyourlamp.com
Hello, after checking we have unfortunately not seen any messages from you. The general dimensions are as follows: A5 (150x200) and A4 (200x300) available in landscape and portrait format. Do not hesitate to contact us at [email protected] if you need more specific information about your order.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
Unclean processing, unfortunately not worth the money. Thus, absolutely none. Further recommendation these products.
Bernd E.
purchased on 01/12/2022
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3/5
★★★☆☆
Was not completely satisfied. It came wrong goods!
Thomas N.
purchased on 29/11/2022
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3/5
★★★☆☆
Disappointed because I had ordered batteries with my purchase but I did not receive them. Complicated to make a complaint on the site.
Cecile B.
purchased on 30/11/2022
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Answer from
Pictyourlamp.com
Hello, as explained during our email exchanges, the missing batteries to your order have been shipped, thank you for contacting us by email to rectify our oversight, we hope you like your lamp and we would be very grateful for a change in your opinion.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Is nice, but not worth the price.
Petra F.
purchased on 29/11/2022
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3/5
★★★☆☆
Problem inserting the batteries in the base but otherwise good
Brigitte V.
purchased on 28/11/2022
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Answer from
Pictyourlamp.com
Hello, do not hesitate to send us the details of your concern at this address: [email protected], we are at your disposal to find a solution to satisfy you and hope that our lamp will please you.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Late delivery but good product
Laura D.
purchased on 29/11/2022
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Answer from
Pictyourlamp.com
Hello, we are sorry for this inconvenience, unfortunately beyond our control, we hope you will not hold us responsible and appreciate that you like your lamp.
Best regards,
Ophélie from Lampephoto.fr
Best regards,
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Lamps are quite o.k. But should get three for the price of two, but have received only two.
Jeannette S.
purchased on 28/11/2022
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2/5
★★☆☆☆
There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.
Ricardo M.
purchased on 26/11/2022
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Answer from
Pictyourlamp.com
Hello, We hope that our email exchanges have helped you and satisfied you. We apologize again for the delay in responding and we thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr
Sincerely,
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
Unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.
Renate G.
purchased on 24/11/2022
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2/5
★★☆☆☆
The plexi glass does not fit in the support (too wide) waiting for the return
Nicolas B.
purchased on 21/11/2022
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Answer from
Pictyourlamp.com
Hello, we were able to ship the base corresponding to your order of 21/11. We are sorry for the inconvenience and your understanding during our exchanges was greatly appreciated. We wish you a happy holiday season.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious
Veronique R.
purchased on 23/11/2022
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Answer from
Pictyourlamp.com
Hello, we are delighted to know that you enjoyed your photo lamp and our services, we hope to see you soon and would be very grateful for an update on your review.
Sincerely
Ophelia from Lampephoto.fr
Sincerely
Ophelia from Lampephoto.fr
3/5
★★★☆☆
Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.
Swantje W.
purchased on 22/11/2022
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3/5
★★★☆☆
Super nice but light problem after a week of use
Ethan L.
purchased on 22/11/2022
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Answer from
Pictyourlamp.com
Hello, we are glad to know that you like your photo lamp and we apologize again for this rare inconvenience, if you encounter new problems, do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Have actually imagined something better under it
Stephanie D.
purchased on 20/11/2022
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3/5
★★★☆☆
Disappointed because the size of the frame is only half of what was ordered, it should be A4
Sylvie B.
purchased on 19/11/2022
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Answer from
Pictyourlamp.com
Hello,
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Delivery sent to a relay while paid to deliver to a home more received message dpd as delivered after received message time posted as delivered 2 hours later another message telling me delivered to a relay no address!.while should be delivered to a home! In addition claws Not very happy
Catherine C.
purchased on 17/11/2022
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Answer from
Pictyourlamp.com
Hello,
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Order not complete. Contacted twice and received no feedback.
Tea N.
purchased on 15/11/2022
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3/5
★★★☆☆
The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.
Sylvie R.
purchased on 15/11/2022
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Answer from
Pictyourlamp.com
Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.
Sabrina E.
purchased on 15/11/2022
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Answer from
Pictyourlamp.com
Hello, we apologize again for the delay in processing your message and thank you for your understanding. We hope that we have been able to change your mind about our site and our services.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Order a wooden base bluetooth received black base bluetooth otherwise nice
Benoit T.
purchased on 13/11/2022
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Answer from
Pictyourlamp.com
Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
2/5
★★☆☆☆
Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.
Stéphanie B.
purchased on 13/11/2022
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2/5
★★☆☆☆
The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.
Paolo S.
purchased on 11/11/2022
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3/5
★★★☆☆
Disappointed with the size, I thought it was going to be bigger otherwise the rendering is nice
Nadia L.
purchased on 29/10/2022
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Answer from
Pictyourlamp.com
Hello, we are glad to hear that you like the rendering of your photo lamp. We are sorry for your inconvenience, we try to make our sites as understandable as possible for you. If you have any questions, we can be reached at [email protected].
Sincerely
Ophélie from Lampephoto.fr
Sincerely
Ophélie from Lampephoto.fr
3/5
★★★☆☆
Very nice once in operation but a little disappointed despite advertising a 15×20 plate but finally it is 15×17 a little too bad I am undecided on a next purchase!
Sophie P.
purchased on 29/10/2022
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Answer from
Pictyourlamp.com
Hello Sophie, thank you for your review of our Lampephoto.fr website. We're delighted that you enjoyed using our lamp, despite the slightly smaller size than you expected.
Have a nice day,
Lisa from lampephoto.fr
Have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Corresponds to the order
Noelle H.
purchased on 26/10/2022
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3/5
★★★☆☆
Very fast delivery
Katrin G.
purchased on 12/10/2022
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2/5
★★☆☆☆
Disappointed, I had ordered a few years ago and we had received a beautiful lamp engraved on glass. So I ordered again with my eyes closed and what a surprise to discover a plexiglass instead of glass... Too bad, if I need to place an order of this type again, I will go and see what is done by the competition...
Hélène B.
purchased on 08/10/2022
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2/5
★★☆☆☆
Dear mr/mrs The bottom of the lamp was very dirty i cant clean it because it is incide Kind regards sem
Sem V.
purchased on 05/10/2022
3/5
★★★☆☆
The photo is great,but the base was defective and no one responded to my request,too bad about the gift for mom
Beatrice S.
purchased on 27/09/2022
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