/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Unfortunately I have not received my complete order, one part is missing (goat's milk soap)
Lea M.
purchased on 22/10/2024
Translated review
1
/5
★☆☆☆☆
Product smells very unpleasant
Tiara G.
purchased on 22/10/2024
Translated review
1
/5
★☆☆☆☆
Unfortunately I can't tolerate the goat's milk soap and the money was wasted 🙁
Sabrina W.
purchased on 21/10/2024
Translated review
1
/5
★☆☆☆☆
0 stars
Sabrina A.
purchased on 02/08/2024
Translated review
1
/5
★☆☆☆☆
I am very disappointed with the scrub I ordered. It is terrible.
Charlotte S.
purchased on 01/10/2024
Translated review
1
/5
★☆☆☆☆
I still haven't received my goods today. I'm angry!!!!
Vicky E.
purchased on 28/09/2024
Translated review
1
/5
★☆☆☆☆
My order has still not arrived
Jessica R.
purchased on 30/09/2024
Translated review
1
/5
★☆☆☆☆
Parcel was delivered to a parcel store that no longer exists.
Senta F.
purchased on 30/09/2024
Translated review
1
/5
★☆☆☆☆
Shipping is very slow, I still haven't received my order after more than two weeks. That's a shame, especially as I'm going on vacation in two days.
Dorothee B.
purchased on 27/09/2024
Translated review
1
/5
★☆☆☆☆
I have not received the goods even after 2 weeks and the shipping company is also not clear where and when a pickup is possible
Alesso B.
purchased on 26/09/2024
Translated review
1
/5
★☆☆☆☆
I have not yet been able to pick up my order or have not been notified that I can pick it up at the Packstation!
Vanessa N.
purchased on 26/09/2024
Translated review
1
/5
★☆☆☆☆
My order could not be delivered directly to me, but I had to collect it from a ParcelShop.
Jessica G.
purchased on 26/09/2024
Translated review
1
/5
★☆☆☆☆
I still haven't received my order and I placed the order four weeks ago
Valeria L.
purchased on 16/09/2024
Translated review
1
/5
★☆☆☆☆
Product is very good. Customer service, doesn't work for me at all, no accommodation, although the delivery address was given, it was left at the packing station, when I wrote to customer service, they were not at all accommodating, made me aware that I would have to pay shipping costs again if I didn't pick up the package. I informed them that I am not mobile, but the customer service was not interested at all, they were rather snippy, therefore product top, customer service flopp
Daniela D.
purchased on 26/09/2024
Translated review
1
/5
★☆☆☆☆
The order has not yet arrived, although I should have received it by now according to the email.
Pia R.
purchased on 20/09/2024
Translated review
1
/5
★☆☆☆☆
I have not received the product
Brigitte E.
purchased on 17/09/2024
Translated review
1
/5
★☆☆☆☆
Paid the more expensive shipping to have it delivered to my home and then the package was dropped off at the parcel store...
Ina M.
purchased on 18/09/2024
Translated review
1
/5
★☆☆☆☆
I placed an order on 16.09. and have still not received the delivery (as of 30.09.).
Alicia J.
purchased on 16/09/2024
Translated review
1
/5
★☆☆☆☆
Unfortunately, I am not at all satisfied with the product. I ordered it because of an influencer. I have severe skin problems on my chin. The soap just dries out my skin completely, leaving me feeling very tight. It does nothing more than that, very disappointing!
Vanessa C.
purchased on 18/09/2024
Translated review
1
/5
★☆☆☆☆
I have written to the dealer that a soap is missing, he wanted to refund this amount. Nothing has happened to date and no reply since then.
Maren S.
purchased on 18/09/2024
Translated review
1
/5
★☆☆☆☆
Is still not there
Melissa M.
purchased on 16/09/2024
Translated review
1
/5
★☆☆☆☆
Parcel does not arrive
Shaleen W.
purchased on 14/09/2024
Translated review
1
/5
★☆☆☆☆
The side burns so that my skin is fiery red and itchy. The cream smells rancid, as if it had already been opened
Tanja G.
purchased on 12/09/2024
Translated review
1
/5
★☆☆☆☆
Package not received and awaiting your return. A dispute has been opened with you to find my package which was in 3 relay points and they did not have it. Waiting for your return as the amount has been debited but I still have nothing.
Audrey L.
purchased on 11/09/2024
Translated review
1
/5
★☆☆☆☆
The product makes my skin very dry. I am very disappointed.
Sigrid R.
purchased on 10/09/2024
Translated review
1
/5
★☆☆☆☆
Missing a product that was to be offered for a certain amount.
Shirley M.
purchased on 06/09/2024
Translated review
1
/5
★☆☆☆☆
I'm sorry these creams don't suit me, but I'm not saying they're bad products, but I have very fine, fragile skin and with the soap, mask and cream my skin is very, very dry, which gives me redness.
Gabrielle P.
purchased on 09/09/2024
Translated review
1
/5
★☆☆☆☆
My parcel is missing the oil-free cream
Sandrine V.
purchased on 06/09/2024
Translated review
1
/5
★☆☆☆☆
Order not received after 10 days and no action from them.
Estelle U.
purchased on 06/09/2024
Translated review
1
/5
★☆☆☆☆
I never received my order.
Marine B.
purchased on 06/09/2024
Translated review