/10
★★★★★
based on 70812 published reviews
★★★★★
based on 70812 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Incorrect order, wrong product
Justine V.
purchased on 23/10/2023
Translated review1/5
★☆☆☆☆
My parcel is incomplete and they won't return my precious complexion soap.
Camille B.
purchased on 20/10/2023
Translated review1/5
★☆☆☆☆
So far, after 1 week of use, no change for me.
Laetitia D.
purchased on 19/10/2023
Translated review1/5
★☆☆☆☆
I'm still waiting for my order!
Emma B.
purchased on 17/10/2023
Translated review1/5
★☆☆☆☆
The jar was full of dried cream on the outside, as if the jar had already been opened.
Aurélie M.
purchased on 15/10/2023
Translated review1/5
★☆☆☆☆
I never received my product ...still waiting for customer service
Alice G.
purchased on 12/10/2023
Translated review1/5
★☆☆☆☆
An item is missing from my order and customer service is not responding.
Alexia D.
purchased on 09/10/2023
Translated review1/5
★☆☆☆☆
Missing a product
Virginie T.
purchased on 11/10/2023
Translated review1/5
★☆☆☆☆
I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.
Clara L.
purchased on 07/10/2023
Translated review1/5
★☆☆☆☆
For my part, it didn't work and I got even more pimples.
Elina L.
purchased on 10/10/2023
Translated review1/5
★☆☆☆☆
Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.
Dounia C.
purchased on 03/10/2023
Translated review1/5
★☆☆☆☆
I haven't received my order
Dayana S.
purchased on 06/10/2023
Translated review1/5
★☆☆☆☆
To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!
Justine E.
purchased on 09/10/2023
Translated review1/5
★☆☆☆☆
I never received it I requested a return of my parcel or a refund
Linda A.
purchased on 04/10/2023
Translated review1/5
★☆☆☆☆
I haven't seen the promised results...
Mariam D.
purchased on 03/10/2023
Translated review1/5
★☆☆☆☆
.
Salima A.
purchased on 04/10/2023
Translated review1/5
★☆☆☆☆
Half of my products are missing, I am waiting for a return
Khedidja M.
purchased on 03/10/2023
Translated review1/5
★☆☆☆☆
I've been ordering the oil-free cream and soap for several years now, and it's been 2x since the push button on the oil-free cream didn't work, so I'm forced to use the old one.
Elisa C.
purchased on 02/10/2023
Translated review1/5
★☆☆☆☆
My order was missing a product. Impossible to get a refund or to receive the product. Very disappointed.
Marion D.
purchased on 04/10/2023
Translated review1/5
★☆☆☆☆
Even more buttons than before
Cynthia H.
purchased on 05/10/2023
Translated review