/10
★★★★★
based on 70199 published reviews
★★★★★
based on 70199 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Fast delivery
Sarah Y.
purchased on 12/03/2024
Translated review3/5
★★★☆☆
Products of very good quality and very pleasant to use, however I found them cheaper in pharmacies after my purchase, hence my disappointment.
Aurelie M.
purchased on 24/02/2024
Translated review3/5
★★★☆☆
I find that the storage boxes for the teint précieux soap are not at all practical. I'm disappointed, I expected better.
Ludivine P.
purchased on 17/12/2023
Translated review3/5
★★★☆☆
I didn't receive the whole package, one of the creams was forgotten and I only received it once instead of twice.
Paulina O.
purchased on 14/12/2023
Translated review3/5
★★★☆☆
Disappointed with the format of the products ... I would have liked to have the small brush or the box for the soap ...
Camille M.
purchased on 13/12/2023
Translated review2/5
★★☆☆☆
I ordered a make-up remover, which I haven't received. I contacted the after-sales service, but they didn't reply. It's not the first time I've ordered from them. I've always been satisfied. Disappointing
Sabine R.
purchased on 05/12/2023
Translated review2/5
★★☆☆☆
Product received not the one ordered i had FAI an email to have an exchange and never UE of answer
Johanna B.
purchased on 07/12/2023
Translated review2/5
★★☆☆☆
Order not in conformity with what I validated
Elodie C.
purchased on 05/12/2023
Translated review2/5
★★☆☆☆
I ordered the soap with its box and I only received the brain and instead of sending it back to me I was given a promo code. I find this disappointing: you pay for something you don't receive.
Yamina T.
purchased on 06/12/2023
Translated review3/5
★★★☆☆
Order received promptly but one item was missing from my parcel. And out of concern for the environment, I could pick up this item free of charge by reordering. I think this is a bit unfair... because I paid 83.33€ for this order and, conversely, if I only paid half price for an order received, I'm not sure the company would like that. In short, disappointed 🙁
Nathalie F.
purchased on 05/12/2023
Translated review3/5
★★★☆☆
Incomplete order then defective item
Blandine B.
purchased on 05/12/2023
Translated review2/5
★★☆☆☆
Product received damaged
Anouk D.
purchased on 03/12/2023
Translated review2/5
★★☆☆☆
I ordered a soap box and did not receive it.
Pinet L.
purchased on 02/12/2023
Translated review2/5
★★☆☆☆
I've noticed that the goat's milk soap product has much less milk than the first purchase and I'm very disappointed. Yet I bought this soap again without finishing the first one and comparing them.
Lisa P.
purchased on 01/12/2023
Translated review3/5
★★★☆☆
Drying product
Nadia D.
purchased on 25/11/2023
Translated review2/5
★★☆☆☆
A missing product and still no news
Aurélie S.
purchased on 26/11/2023
Translated review3/5
★★★☆☆
Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.
Adeline B.
purchased on 28/11/2023
Translated review3/5
★★★☆☆
The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.
Karin G.
purchased on 24/11/2023
Translated review3/5
★★★☆☆
The box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.
Assia C.
purchased on 26/11/2023
Translated review3/5
★★★☆☆
I had allergies because of the soap so I stopped using it but the rest I would see with time.
Millithia B.
purchased on 23/11/2023
Translated review