/10
★★★★★
based on 77566 reviews published
★★★★★
based on 77566 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I did not receive my order in full, some products are missing and the worst thing is that I am asked to place a new order in order to receive what is missing in addition to a new purchase.
Jenna O.
purchased on 09/01/2025
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3
/5
★★★☆☆
The scent is very pleasant, but the soap dries out my face.
Daniela P.
purchased on 16/01/2025
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3
/5
★★★☆☆
Soap is too dry and stings the eyes
Amira B.
purchased on 22/01/2025
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2
/5
★★☆☆☆
Delivery with DPD was a disaster.
Iris P.
purchased on 20/01/2025
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2
/5
★★☆☆☆
I am half satisfied with my purchase...... I was able to take back my pin up secret soap which is top and the radiance booster soap 😊✨️ On the other hand I was enthusiastic about staying there cream without oil but the pump doesn't work....devoir deviser and take the cream with the stem 🙁😟 Would you have a solution? All in all I really like the brand and the products are topissimes
Virginie B.
purchased on 17/01/2025
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2
/5
★★☆☆☆
The product is good, but the ordering process is really poor. The fact that nowadays the password used is sent unencrypted by e-mail is grossly negligent and should be punished!!!
Peter H.
purchased on 14/01/2025
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3
/5
★★★☆☆
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time 🙂 so far I could not use the soap yet must still wait
Evelyne B.
purchased on 11/01/2025
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2
/5
★★☆☆☆
Extremely long delivery time
Vanessa A.
purchased on 07/01/2025
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2
/5
★★☆☆☆
The products themselves really great, I had applied a discount code in the shopping cart but then supposedly was no longer valid ... Funny that you could still use it though...it annoyed me a bit
Vanessa P.
purchased on 03/01/2025
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2
/5
★★☆☆☆
Delivery takes too long and I received the wrong product
Julia S.
purchased on 29/12/2024
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3
/5
★★★☆☆
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
Christina B.
purchased on 27/12/2024
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3
/5
★★★☆☆
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
Daniela S.
purchased on 18/12/2024
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3
/5
★★★☆☆
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
Carolin F.
purchased on 19/12/2024
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3
/5
★★★☆☆
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
Ilka C.
purchased on 14/12/2024
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3
/5
★★★☆☆
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
Luisa R.
purchased on 05/12/2024
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3
/5
★★★☆☆
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
Nico S.
purchased on 03/12/2024
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3
/5
★★★☆☆
Hello, I have been waiting for goods! Responded to request. Good day
Meike S.
purchased on 03/12/2024
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3
/5
★★★☆☆
Delivery time too long, the product itself is great!
Roman B.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Had extremely painful skin afterwards, severe redness and dry patches
Isa-rosalie K.
purchased on 03/12/2024
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2
/5
★★☆☆☆
The delivery with dpd is the biggest crap and that you can only have it delivered to your home for more shipping costs is also crap ... the delivery place I chose just gave my package back to dpd and now it is in the stars whether I will get my soap or not.
Nadine W.
purchased on 28/11/2024
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3
/5
★★★☆☆
A delivery time of 3 weeks for a bar of soap is quite long
Claudia V.
purchased on 01/12/2024
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3
/5
★★★☆☆
Unfortunately too high shipping costs, only cheaper to pick up in the store! Quite unfavorable!
Anja M.
purchased on 03/12/2024
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3
/5
★★★☆☆
Instead of delivery within 48 hours, I waited two weeks for it. The result of the skin is still pending. But I am already very excited.
Jeanny K.
purchased on 29/11/2024
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2
/5
★★☆☆☆
Shipping takes mega long and totally inconvenient to have it sent to your home
Melina W.
purchased on 03/12/2024
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3
/5
★★★☆☆
Part of the delivery is missing
Anne L.
purchased on 03/12/2024
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3
/5
★★★☆☆
Two items are missing from my order.
Stefanie P.
purchased on 29/11/2024
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3
/5
★★★☆☆
Shipping time too long, too expensive
Annika S.
purchased on 29/11/2024
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2
/5
★★☆☆☆
I can't really rate the product yet. I've been using it for three days now but there's no difference yet. The delivery, however, was a disaster. First it could not be "delivered" and then after four days it was simply stuffed into the letterbox. And then it was left hanging halfway out of the letterbox so that anyone could have taken it
Laura B.
purchased on 29/11/2024
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3
/5
★★★☆☆
The product, the facial soap is great but the shipping takes way too long and then you have to pick up the package from a packing station. I wish Secret would think about something else. I waited 4 weeks for my order!!!
Julia J.
purchased on 27/11/2024
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3
/5
★★★☆☆
I placed my order on 26.11.2024 and unfortunately have still not received it.
Francisca G.
purchased on 26/11/2024
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