/10
★★★★★
based on 75149 published reviews
★★★★★
based on 75149 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
Mahealanie B.
purchased on 13/10/2023
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3/5
★★★☆☆
I received my order incomplete I could not find the soap box 😔
Khadidja G.
purchased on 13/10/2023
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2/5
★★☆☆☆
Disappointed i've been using it morning and night for 3 weeks and no difference really disappointed
Alice L.
purchased on 02/10/2023
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3/5
★★★☆☆
Disappointed by the products
Sandrine H.
purchased on 13/10/2023
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2/5
★★☆☆☆
My product leaked in my parcel
Sandra R.
purchased on 12/10/2023
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3/5
★★★☆☆
To offer
Fatiha Y.
purchased on 13/10/2023
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2/5
★★☆☆☆
Order received almost 15 days after ordering on the site...too bad.
Vanessa J.
purchased on 02/10/2023
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2/5
★★☆☆☆
Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...
Axelle M.
purchased on 04/10/2023
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3/5
★★★☆☆
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
Laurie P.
purchased on 05/10/2023
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2/5
★★☆☆☆
I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.
Manon D.
purchased on 22/09/2023
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3/5
★★★☆☆
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
Sandrine A.
purchased on 01/10/2023
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3/5
★★★☆☆
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
Laetitia G.
purchased on 03/10/2023
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2/5
★★☆☆☆
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
Coralie E.
purchased on 02/10/2023
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3/5
★★★☆☆
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
Margot D.
purchased on 30/09/2023
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3/5
★★★☆☆
The products are good but the kit is missing. We have made a complaint but nothing so far.
Alexandra A.
purchased on 01/10/2023
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3/5
★★★☆☆
Good, but it stings the skin
Lila S.
purchased on 01/10/2023
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2/5
★★☆☆☆
I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....
Laurie M.
purchased on 26/09/2023
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3/5
★★★☆☆
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
Elif A.
purchased on 28/09/2023
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3/5
★★★☆☆
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
Thevani R.
purchased on 28/09/2023
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3/5
★★★☆☆
Didn't receive the product ordered but parcel sent quickly and very well packaged.
Nathalie M.
purchased on 28/09/2023
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2/5
★★☆☆☆
After using the product I noticed the appearance of numerous pimples on my face.
Khaoula M.
purchased on 27/09/2023
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3/5
★★★☆☆
To keep trying but for the moment I'm not wouhahou
Tiphaine A.
purchased on 28/09/2023
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3/5
★★★☆☆
Received in German but must mail made without reply 🥴
Catherine M.
purchased on 26/09/2023
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2/5
★★☆☆☆
The product gave me pimples
Yasmine M.
purchased on 24/09/2023
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2/5
★★☆☆☆
I had a lot of pimples and itching....
Syrine B.
purchased on 26/09/2023
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2/5
★★☆☆☆
I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.
Mélanie G.
purchased on 20/09/2023
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3/5
★★★☆☆
My order was incomplete
Jessica R.
purchased on 19/09/2023
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2/5
★★☆☆☆
The soap delivered to me has a large black mark on the surface and inside.
Elyse F.
purchased on 10/09/2023
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3/5
★★★☆☆
This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!
Sandra G.
purchased on 11/09/2023
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2/5
★★☆☆☆
The oil from the scrub box was in the entire transport bag.
Stephanie G.
purchased on 08/09/2023
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