9.3/10
★★★★★
based on 70193 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
Order received almost 15 days after ordering on the site...too bad.
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Vanessa J.(acheteur vérifié)
purchased on 02/10/2023 
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2/5
★★☆☆☆
Top product, but delivery leaves something to be desired ... cardboard box damaged on receipt, fortunately there was a label stuck "fragile" on it. Too bad, thanks colissimo ...
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Axelle M.(acheteur vérifié)
purchased on 04/10/2023 
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3/5
★★★☆☆
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
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Laurie P.(acheteur vérifié)
purchased on 05/10/2023 
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2/5
★★☆☆☆
I received my order more than a week later when it was supposed to be in 48h. Well, it's the first time it's happened.
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Manon D.(acheteur vérifié)
purchased on 22/09/2023 
Translated review
3/5
★★★☆☆
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
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Sandrine A.(acheteur vérifié)
purchased on 01/10/2023 
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3/5
★★★☆☆
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
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Laetitia G.(acheteur vérifié)
purchased on 03/10/2023 
Translated review
2/5
★★☆☆☆
Comedogenic products, which give more pimples than those present before use, another product to influence. Otherwise good fragrance and texture.
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Coralie E.(acheteur vérifié)
purchased on 02/10/2023 
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3/5
★★★☆☆
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
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Margot D.(acheteur vérifié)
purchased on 30/09/2023 
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3/5
★★★☆☆
The products are good but the kit is missing. We have made a complaint but nothing so far.
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Alexandra A.(acheteur vérifié)
purchased on 01/10/2023 
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3/5
★★★☆☆
Good, but it stings the skin
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Lila S.(acheteur vérifié)
purchased on 01/10/2023 
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2/5
★★☆☆☆
I am disappointed, following an error of their not concerning sendings of product, I find myself without my care and without answer of their share malrgrer but revival .....
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Laurie M.(acheteur vérifié)
purchased on 26/09/2023 
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3/5
★★★☆☆
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
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Elif A.(acheteur vérifié)
purchased on 28/09/2023 
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3/5
★★★☆☆
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
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Thevani R.(acheteur vérifié)
purchased on 28/09/2023 
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3/5
★★★☆☆
Didn't receive the product ordered but parcel sent quickly and very well packaged.
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Nathalie M.(acheteur vérifié)
purchased on 28/09/2023 
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2/5
★★☆☆☆
After using the product I noticed the appearance of numerous pimples on my face.
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Khaoula M.(acheteur vérifié)
purchased on 27/09/2023 
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3/5
★★★☆☆
To keep trying but for the moment I'm not wouhahou
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Tiphaine A.(acheteur vérifié)
purchased on 28/09/2023 
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3/5
★★★☆☆
Received in German but must mail made without reply 🥴
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Catherine M.(acheteur vérifié)
purchased on 26/09/2023 
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2/5
★★☆☆☆
The product gave me pimples
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Yasmine M.(acheteur vérifié)
purchased on 24/09/2023 
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2/5
★★☆☆☆
I had a lot of pimples and itching....
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Syrine B.(acheteur vérifié)
purchased on 26/09/2023 
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2/5
★★☆☆☆
I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.
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Mélanie G.(acheteur vérifié)
purchased on 20/09/2023 
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