/10
★★★★★
based on 77083 reviews published
★★★★★
based on 77083 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I received it and used it as I should, but it didn't do anything for me.
Madeleine B.
purchased on 28/07/2024
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3
/5
★★★☆☆
The packaging for oil-free cream needs to be rethought, as it's a real loss for the customer. Think about a "jar" format.
Stephanie S.
purchased on 08/08/2024
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2
/5
★★☆☆☆
Delivery was simply made to a pick-up store, although payment was made for doorstep delivery. There was no response to an email.
Marianne L.
purchased on 19/08/2024
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2
/5
★★☆☆☆
I started 3 weeks ago, no difference and I'm losing as much hair. Oil in your ingredients too.
Anne-marie A.
purchased on 20/08/2024
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3
/5
★★★☆☆
Good product
Lydie M.
purchased on 18/08/2024
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3
/5
★★★☆☆
So shipping was super fast, but unfortunately my skin isn't any better afterwards. That's a shame really. But maybe just not suitable for me
Yvonne D.
purchased on 15/08/2024
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3
/5
★★★☆☆
I am still very satisfied with the products. But I won't order again because I had to pay customs duties of 24.50 € which is a bit expensive, I know that this is not your fault.
Sonia M.
purchased on 13/08/2024
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2
/5
★★☆☆☆
Parcel received a few weeks ago and I wrote to the brand to adapt their products to my routine, on Instagram: no response. I hope the quality of the products will be better than the customer service.
Gaelle M.
purchased on 10/08/2024
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2
/5
★★☆☆☆
Order placed, fast delivery except that one item was missing. To receive my article (in a concern of ecology) they propose me -50% on a product and I will receive the missing one at the same time. I refused, forcing and 0 gesture with the sending of the missing product and I had to pay postage on top! Very disappointed for a first purchase. I don't think I'd recommend
Audrey R.
purchased on 09/08/2024
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3
/5
★★★☆☆
Order received almost on time ... Unfortunately, I could not discover my products until I returned from vacation ... The products are not adapted to my morphology and I wish to return them 😏
Carole C.
purchased on 29/07/2024
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2
/5
★★☆☆☆
10/10
Hanane B.
purchased on 08/08/2024
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3
/5
★★★☆☆
Unfortunately, the product did not arrive intact and I could not have it delivered to my home, but had to collect my order from a packing station.
Lena W.
purchased on 08/08/2024
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3
/5
★★★☆☆
Disappointed with the quantity of product now remains to be seen if it works well
Camille C.
purchased on 06/08/2024
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2
/5
★★☆☆☆
For the moment I can't see any change in my skin 😢
Mathilde L.
purchased on 04/08/2024
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3
/5
★★★☆☆
Unfortunately shipping takes a long time! But I was pleasantly surprised by the product. I thought it was just a small bar of soap! But it was surprisingly big
Stephanie R.
purchased on 02/08/2024
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2
/5
★★☆☆☆
Hello, since you're asking, I'd like to take this opportunity to point out that I ordered 2 soaps and paid for them, but only received one.
Madeleine K.
purchased on 01/08/2024
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3
/5
★★★☆☆
One of my purchases arrived broken. The plastic bag packaging is insufficient to protect what's inside.
Emilie R.
purchased on 30/07/2024
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3
/5
★★★☆☆
Order never arrived. The opening of the dispute has not yet been successful.
Marie Laure A.
purchased on 31/07/2024
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2
/5
★★☆☆☆
Disappointed by the products given the excessive price Do not correspond to my skin type I gave it to my mother
Camille H.
purchased on 29/07/2024
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2
/5
★★☆☆☆
Not satisfied
Amani T.
purchased on 25/07/2024
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3
/5
★★★☆☆
The parcel has disappeared. PIN up Secret takes care of it, but it all takes a lot of time
Melanie B.
purchased on 23/07/2024
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3
/5
★★★☆☆
Unfortunately, the new soap bar smells different, a bit musty. And I have already ordered and used several bars of soap... Has there been a product change?
Verena M.
purchased on 24/07/2024
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3
/5
★★★☆☆
I'm not satisfied this time because you didn't send me the products I ordered, there was a duplicate error.
Souad K.
purchased on 19/07/2024
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3
/5
★★★☆☆
I haven't tried all the products yet, but I'm already satisfied with what I have 🙂
Priscillia H.
purchased on 30/06/2024
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2
/5
★★☆☆☆
It misses the most expensive soap the one with goat's milk.. very disappointed still no refund offered by pin up secret.. first of last order that's for sure!!!! 😡
Marie B.
purchased on 18/07/2024
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2
/5
★★☆☆☆
Unfortunately, I received the wrong goods and had to send them back. I had to make an extra trip to a DPD store which is not nearby. Very annoying and unnecessary effort. No credit note or similar was guaranteed. I am satisfied with the products.
Helene Y.
purchased on 17/07/2024
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3
/5
★★★☆☆
Delivery error
Francine L.
purchased on 12/07/2024
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2
/5
★★☆☆☆
I put 2 🌟 because the delivery was fast, the soap is very small, I thought the size of a soap, after we'll see if the blackheads and acne leave with the soap turmeric, I. I was still disappointed
Sabrina B.
purchased on 12/07/2024
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3
/5
★★★☆☆
For the product a smooth 1 + with asterisks. However, the ordering process is a disaster every time. The last time I wrote to the customer service, then it worked. I also haven't found out why I can no longer pay with Paypal. The body cream with fragrance has never been in stock since I started using Pinup Secret, maybe you should just remove the product - just as a note. Otherwise, as I said - the best care, top!
Nicole S.
purchased on 06/07/2024
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3
/5
★★★☆☆
I find that the soaps don't have the same scent as their predecessors. I had to stop using them because I had a reaction. It felt like my face was burning.
Edwige L.
purchased on 11/07/2024
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