TOMOJO consistently delivers fast and reliable service, with many reviews noting ultra-fast or very fast delivery and orders fulfilled as requested, often accompanied by smooth, hassle-free repeat orders and easy subscription options. Customers praise the product quality and palatability, with pets loving the kibble and treats, digestive improvements, shiny coats, and visible energy, along with positive feedback on packaging and the range of options that suit dogs and cats alike. The store earns strong praise for responsive, helpful customer service and flexible ordering features that allow adjustments to quantities, delivery dates, and start times, all contributing to a dependable, long-term relationship. Notable strengths include easy navigation of the platform, clear value in the French-made options, and consistent, dependable delivery across domestic and international shipments.
All reviews
B
Barbara M.
Rating: 5 out of 5
Perfect! Precise and timely order. The kibble is eaten by all four of my dogs.
Translated reviews
Response from TOMOJO
Thank you very much for your feedback! We are happy that all four of your dogs love our kibble. See you soon! ????
B
Blanc
Rating: 5 out of 5
Excellent product. Perfect product available at an interesting price, fast delivery.
Translated reviews
Response from TOMOJO
Thank you very much for your positive feedback! ?? We are delighted that our kibble and our service suit you. See you soon for a new order! ????
G
Gros
Rating: 5 out of 5
Very fast delivery. To see later if the dogs appreciate this change of kibble.
Translated reviews
Response from TOMOJO
Thank you for your feedback! We hope your dogs will adopt our kibble ????. Please feel free to give us updates after the transition!
D
Dominique S.
Rating: 4 out of 5
Very good thank you.
Translated reviews
Response from TOMOJO
Thank you! ?? We are delighted that everything went well. See you soon!
J
Julie B.
Rating: 5 out of 5
Ease of use of the site, easily reschedulable delivery...
Translated reviews
Response from TOMOJO
Thank you for your feedback! We are doing everything we can to provide you with a smooth and pleasant experience. Happy that it suited you! ??
P
Pat
Rating: 5 out of 5
Reliable subscription system. Fast shipping.
Translated reviews
Response from TOMOJO
Thank you very much for your positive feedback?! We are delighted that our subscription system and the speed of our shipments meet your expectations. It is a pleasure to simplify your orders so that your four-legged companions are always satisfied?! ????
M
Mariefrance P.
Rating: 5 out of 5
I discovered these kibbles by chance... looking for something good... healthy for my cats. They love it. These kibbles are appetizing... they fill them well. And especially it's important for me who wanted to find an alternative to beef... fish... chicken, etc... while keeping what they need in proteins. Using insects is very good... my cats always chase after them... they love it lol....
Translated reviews
Response from TOMOJO
A big thank you for this lovely feedback?! We are delighted that your cats love our kibbles and that you share our values by choosing a sustainable and protein-rich alternative. Your little anecdote makes us smile, and we hope to continue to delight your felines (and their hunting instinct?!). See you soon?! ???
J
Jarry M.
Rating: 5 out of 5
My dog and cat love it... I will repeat my order ??
Translated reviews
Response from TOMOJO
Thank you for your message?! We are happy to know that your companions love our products. Please feel free to reach out if you have any questions or needs?! See you very soon for your next order?! ??????
C
Clara P.
Rating: 5 out of 5
The vet assured me that it was of very good quality. The cats love it, it is delivered quickly and we can easily modify the subscription frequency. I am delighted!
Translated reviews
Response from TOMOJO
Thank you so much for this enthusiastic feedback?! We are delighted to know that your cats love our kibbles and that your veterinarian validates their quality. Being able to customize your subscription is a priority to simplify your life?! Thank you for trusting us, and see you very soon?! ????
F
Flora D.
Rating: 5 out of 5
My dog and cat love it.
Translated reviews
Response from TOMOJO
Thank you very much for your review?! Knowing that our kibbles bring as much joy to your dog as to your cat is our greatest reward. See you soon to continue to delight your little ones?! ??????
M
Morgane
Rating: 5 out of 5
The kibbles seem to suit our cat well, the shipping is fast.
Translated reviews
Response from TOMOJO
Great news! If your cat approves, that's all that matters! Thank you for introducing our kibbles to them, and see you soon ??
K
Kerhamon A.
Rating: 5 out of 5
Top products, and attentive to their customers
Translated reviews
Response from TOMOJO
Thank you for these words that boost us! We remain attentive (and active) for you and your furry friends ????
A
Anais
Rating: 5 out of 5
The concept is great, the kibble is of good quality, my dog is in great shape, has a shiny coat and a lot of energy. Deliveries are perfect
Translated reviews
Response from TOMOJO
Thank you very much for this enthusiastic feedback! We are delighted to know that your dog is healthy and full of energy thanks to our kibble. Count on us to continue supporting you with top-notch products! ???
A
Aline K.
Rating: 5 out of 5
I have been ordering my kibble from them for several years, always satisfied! (And my cat too) And I had a problem with the carrier who marked it as delivered but I hadn't received anything, and they were super responsive to send me a new package via another carrier. They are top-notch and attentive to their customers
Translated reviews
Response from TOMOJO
A big thank you for your loyalty and this great feedback! ?? We are glad that you and your cat are always satisfied with our kibble. Sorry for the little delivery issue, but we are happy to have been able to resolve it quickly for you! Your satisfaction is really important to us ??
K
Kaposi L.
Rating: 5 out of 5
My cat loves them and is in great shape.
Translated reviews
Response from TOMOJO
A huge thank you for this great feedback! ?? We are delighted that your cat loves our kibble and is in great shape thanks to them! That's exactly what we hope for our little companions. If you need anything, don't hesitate to contact us!
L
Lola J.
Rating: 2 out of 5
I bought a pack of insect-based grain-free kibble for my cat in September, as well as Moosh coat and skin treats (my cat has some skin issues). She likes the treats, but the kibble is not nourishing enough for her. She is fed kibble ad libitum + one wet food per day. Since she switched to Tomojo kibble, she has been visibly losing weight and just nibbles at her kibble (even though it's ad libitum). Now that the pack is finished, we have switched back to kibble from another brand that she had before with chicken, and she devoured her bowl as if she were starving. I now have to ration my cat who can no longer manage her kibble ad libitum. I think Tomojo kibble is not nourishing enough, I liked the concept a lot but unfortunately it doesn't work in our case. Her skin issues have not improved either. I also want to note an issue with the delivery, we received a half-empty box with only the Moosh snacks and not the kibble ordered.
Translated reviews
Response from TOMOJO
We are sorry to hear that the kibble did not suit your cat and that it impacted her weight. We are glad that the Moosh treats had a positive effect, but we understand your disappointment regarding the kibble and the delivery. We would like to contact you directly to find a solution. Please feel free to email us at [email protected] or call us at 06 02 21 43 69, we will be happy to help you! ??
V
Valerie S.
Rating: 3 out of 5
The delivery person never rang my doorbell while I was present all day and went directly to a drop-off point
Translated reviews
Response from TOMOJO
We are sorry for this situation and understand your frustration. This should not happen! We will report this issue to our carrier to prevent it from happening again. Thank you for your patience, and don't hesitate to contact us if needed ??
S
Sophie P.
Rating: 5 out of 5
Product ordered to avoid cereals and battery farm animal proteins
Translated reviews
Response from TOMOJO
Thank you for your commitment and your feedback ??
J
Jeremy
Rating: 5 out of 5
My cats love this kibble.
Translated reviews
Response from TOMOJO
Great, enjoy your meal! We are delighted to read your feedback and to know that they are doing well! ??
C
Catherine B.
Rating: 5 out of 5
Hello, I had tested the samples, but she didn't like them too much, but the senior kibble is more suitable. After that, she doesn't eat only the kibble. Tested and approved by Nouschka. Thank you, the TOMOJO team
Translated reviews
Response from TOMOJO
Thank you very much for your feedback! We are delighted that the senior kibble suits Nouschka better. It's great to know that they have been tested and approved! ?? Thank you for your trust and a big hug to Nouschka from the whole TOMOJO team ??
M
Mathieu M.
Rating: 5 out of 5
Since my last purchase, my cat has stopped eating TOMOJO. I think you changed the formula. Thank you for your ultra-fast refund. See you soon, Mathieu
Translated reviews
Response from TOMOJO
We are sorry for the issues you encountered with the kibble, but we are glad to have found a solution together that suits your cat! ??
S
Stéphane
Rating: 5 out of 5
Everything is perfect
Translated reviews
Response from TOMOJO
Great if everything is perfect!! Thank you for your trust ????
N
Nicolas P.
Rating: 5 out of 5
Great company that always respects delivery times, responsive customer service, I recommend!
Translated reviews
Response from TOMOJO
Thank you Nicolas for your feedback, it's a pleasure to read your message and we remain at your disposal if needed ??
C
Chantal F.
Rating: 5 out of 5
My dog loves it. I will place my 3rd order
Translated reviews
Response from TOMOJO
Great news, we are delighted to read your message! A big thank you ??
R
Ricardo M.
Rating: 5 out of 5
I am very happy with the way I handled my order. They delivered very quickly.
Translated reviews
Response from TOMOJO
Thank you for your feedback, it's a pleasure to take care of your orders ??
S
Sophie B.
Rating: 5 out of 5
These kibbles are suitable for our French bulldog. I appreciate the subscription option (subscribed for several years after testing a first pack) and the customer service is very good.
Translated reviews
Response from TOMOJO
Great if everything is going well! Thank you for your feedback ??
A
Aurélia T.
Rating: 5 out of 5
Great as usual and our pets love it, plus they have ultra silky fur!
Translated reviews
Response from TOMOJO
We are very happy to read your feedback, thank you! ??
F
Flo
Rating: 5 out of 5
A committed company of great quality for animals, we are reducing our impact on the planet and our cat is healthier. We recommend it 100%!
Translated reviews
Response from TOMOJO
Thank you for your commitment and we are delighted that your cat is enjoying it ??
A
Alice H.
Rating: 5 out of 5
After reading a few years ago the composition of cat kibbles, I urgently searched for another solution, better for our cat's health. We started giving her small fresh fish and, luckily, I soon found your ad for Tomojo. Our cat is still in very good health, she is turning 10. Thank you Tomojo
Translated reviews
Response from TOMOJO
Thank you Alice for your feedback! We are delighted that our kibbles hit the mark with your cat ????
M
Melanie V.
Rating: 5 out of 5
Great product
Translated reviews
Response from TOMOJO
Thank you for your feedback ??
A
Agnès Z.
Rating: 5 out of 5
Kibbles for my dog Voltaire with, at 3 years old, an autoimmune disease....he loves them!
Translated reviews
Response from TOMOJO
We are delighted that the kibbles are perfectly suitable for Voltaire ??
C
Claire D.
Rating: 5 out of 5
My cat is used to insect kibbles but having had delivery issues with another supplier, I turned to the Tomojo brand. The first delivery was impeccable and the kibbles were very appreciated by my cat who has a beautiful shiny coat. For the second delivery, I made a mistake in the renewal, the order was canceled and immediately postponed with a lot of kindness. Kudos to Tomojo for all these successes!
Translated reviews
Response from TOMOJO
Thank you for your feedback, it's a pleasure to read you. I am delighted that our kibbles are perfectly suited to your cat's needs ??
L
Longaygues
Rating: 5 out of 5
Paz, my cat loves his kibbles, just as much as the little grasshoppers he doesn't miss devouring in the garden. And that's what motivated me to buy him insect kibbles. His coat is silky, he is in great shape!
Translated reviews
Response from TOMOJO
Very good news if Paz approves our insect kibbles ????
S
Sebastien L.
Rating: 5 out of 5
Discovered at the agricultural fair for a trial......one morning I forgot to give the little Moush to my two cats......mid-morning I caught my little one who had knocked over the box where I kept his treats and toys...... He was nibbling the Moosh packaging..... not the others.....he wanted to access the kibbles......
Translated reviews
Response from TOMOJO
A greedy one for our kibbles and treats, thank you for your feedback!
A
Amandine G.
Rating: 5 out of 5
Kibbles supported and appreciated by my border/setter mix. Top-notch customer service, always there to meet our needs ??
Translated reviews
Response from TOMOJO
Thank you Amandine for your feedback, it's a pleasure to be able to help you when you need it :)
J
Jean-Marie L.
Rating: 4 out of 5
My cat consumes your senior kibbles without any visible problems
Translated reviews
Response from TOMOJO
Great if everything is going well, thank you for your feedback!
P
Philippe
Rating: 4 out of 5
Kibble well appreciated and tolerated by our dogs, fast delivery. Only regret: the absence of a delivery point near my home.
Translated reviews
Response from TOMOJO
Damn, sorry that there is no GLS relay point nearby, I hope they will expand their list of partners ??
J
Jf B.
Rating: 5 out of 5
I won't detail my satisfaction with each order ??
Translated reviews
Response from TOMOJO
Thank you very much for your feedback, which is precious to us ??
E
Emile W.
Rating: 5 out of 5
The dogs love the kibble. The delivery time is great.
Translated reviews
Response from TOMOJO
Thank you very much for your feedback, we are delighted that your dogs are enjoying it! ??
C
Corinne
Rating: 4 out of 5
The kittens appreciate the kibble. On my side, I regret the too high carbohydrate content and the protein level being too low. I would gladly take your product again when the proposals are revised according to my pups' needs. The quality. The appearance. The smell. All good.
Translated reviews
Response from TOMOJO
Thank you for your feedback ??
We use cookies for audience measurement and improving user experience.