9.3/10
★★★★★
based on 80304 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

Received in German but must mail made without reply 🥴

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Catherine M.
purchased on 26/09/2023
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2 /5
★★☆☆☆

The product gave me pimples

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Yasmine M.
purchased on 24/09/2023
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2 /5
★★☆☆☆

I had a lot of pimples and itching....

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Syrine B.
purchased on 26/09/2023
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2 /5
★★☆☆☆

I've ordered several products, and I've just tested the peeling gel from the old range. I was surprised to find that it was difficult to apply because the texture of the gel is no longer fluid but compact, and it's full of kennels that make it impossible to massage.

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Mélanie G.
purchased on 20/09/2023
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3 /5
★★★☆☆

My order was incomplete

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Jessica R.
purchased on 19/09/2023
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2 /5
★★☆☆☆

The soap delivered to me has a large black mark on the surface and inside.

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Elyse F.
purchased on 10/09/2023
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3 /5
★★★☆☆

This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!

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Sandra G.
purchased on 11/09/2023
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2 /5
★★☆☆☆

The oil from the scrub box was in the entire transport bag.

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Stephanie G.
purchased on 08/09/2023
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3 /5
★★★☆☆

I ordered a set of 2 soaps and 1 brush. The brush was not delivered.

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Jennifer F.
purchased on 06/09/2023
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2 /5
★★☆☆☆

I wouldn't say it's made any difference to my skin. A simple 4 Euro soap does the same job.

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Virginie M.
purchased on 08/09/2023
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2 /5
★★☆☆☆

Paying shipping costs to be delivered, every day delivery postponed and not at all at the selected relay point.

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Anna M.
purchased on 07/09/2023
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2 /5
★★☆☆☆

I finally received my order after sending it back, but they still didn't ask me for authentication or a signature. Anyone could have taken it.

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Jugiote I.
purchased on 06/08/2023
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2 /5
★★☆☆☆

Soap dries out my skin too much.

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Stephanie P.
purchased on 05/09/2023
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3 /5
★★★☆☆

I haven't applied the treatment for a long time yet. I can't give a credible opinion from the first week onwards, so I'll have to assess whether or not it's effective after 3 months of use.

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Fatma K.
purchased on 04/09/2023
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3 /5
★★★☆☆

Super product I am delighted

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Aoitif B.
purchased on 01/09/2023
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3 /5
★★★☆☆

For this order, I was expecting the same size soaps as my previous orders... The quantities were indeed reduced, but the price remained the same. It's a shame... The soap remains of high quality.

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Emeline L.
purchased on 03/09/2023
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2 /5
★★☆☆☆

I am disappointed by the delivery which was late and not at the requested relay point, it's a shame.

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Stéphanie R.
purchased on 03/09/2023
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3 /5
★★★☆☆

Since I started using it I've had pimples!

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Hawa G.
purchased on 01/09/2023
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2 /5
★★☆☆☆

I received my order with a product where the lid of the jar was broken I sent an email and I have not had a return at the price of products I find it wrong!

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Joanny P.
purchased on 31/08/2023
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2 /5
★★☆☆☆

I have an allergy to products

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Cassandra P.
purchased on 30/08/2023
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2 /5
★★☆☆☆

The delivery time was not respected and one of the products leaked completely in the box.

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Duguet V.
purchased on 29/08/2023
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3 /5
★★★☆☆

1 week of use and no improvement

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Michelle I.
purchased on 24/08/2023
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3 /5
★★★☆☆

Quite satisfied with my purchase. now I just have to wait for the results.

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Stephanie S.
purchased on 23/08/2023
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2 /5
★★☆☆☆

The brush offered with the order loses all its bristles

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Audrey D.
purchased on 22/08/2023
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3 /5
★★★☆☆

Good evening disappointed with my order the parcel arrived on my island, with delivery charges to pay when you had said that delivery was free...Disappointed Thank you cordially...

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Francina O.
purchased on 19/08/2023
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3 /5
★★★☆☆

The donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.

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Nathalie R.
purchased on 16/08/2023
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3 /5
★★★☆☆

I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.

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Colette D.
purchased on 23/07/2023
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3 /5
★★★☆☆

The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.

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Manon T.
purchased on 11/08/2023
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2 /5
★★☆☆☆

My previous order was missing 2 products and I was never reimbursed.

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Caroline D.
purchased on 10/08/2023
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2 /5
★★☆☆☆

It's very early to be able to say

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Hadjer G.
purchased on 09/08/2023
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2 /5
★★☆☆☆

I did not receive my full order

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Fatumata T.
purchased on 09/08/2023
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2 /5
★★☆☆☆

Different soap. Some irritations

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Fanny M.
purchased on 07/08/2023
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3 /5
★★★☆☆

I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.

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Nikita C.
purchased on 08/08/2023
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3 /5
★★★☆☆

Order received promptly within the time indicated,

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Elise P.
purchased on 02/08/2023
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2 /5
★★☆☆☆

A product where the Pin-up secret label is half peeled off Another one leaked in the parcel And a 3rd one didn't have the transparent security sticker.

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Corinne R.
purchased on 31/07/2023
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2 /5
★★☆☆☆

I ordered three copies of the oil-free cream and received 3 copies of the goat's milk soap. Although the latter is a very good product, it is not at all what I ordered. My email to warn of this error remains unanswered ..... I have finished my oil-free cream and cannot continue with the new one ..... I am extremely disappointed...

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Ludivine C.
purchased on 26/07/2023
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2 /5
★★☆☆☆

Excellent product

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Vanessa J.
purchased on 02/08/2023
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3 /5
★★★☆☆

Satisfied

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Laurence L.
purchased on 28/07/2023
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3 /5
★★★☆☆

I asked for home delivery, and I had to pick up my parcel at a Chronopost relay 12 kms from where I live.

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Corinne L.
purchased on 30/07/2023
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3 /5
★★★☆☆

Disappointed with my parcel I did not receive my precious cream but another product which I sent back.Still waiting to receive my precious cream.

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Isabelle D.
purchased on 30/07/2023
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