/10
★★★★★
based on 76869 reviews published
★★★★★
based on 76869 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
Sabrina M.
purchased on 21/01/2025
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1
/5
★☆☆☆☆
My package is missing a product
Sandrine C.
purchased on 12/01/2025
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1
/5
★☆☆☆☆
I have never had such bad skin after using it a few times 🙁
Justine K.
purchased on 17/01/2025
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1
/5
★☆☆☆☆
Parcel not received because of a wrong relay point.
Cindy D.
purchased on 19/01/2025
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1
/5
★☆☆☆☆
Soap burns the face
Ophélie L.
purchased on 19/01/2025
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1
/5
★☆☆☆☆
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
Ingrid B.
purchased on 08/12/2024
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1
/5
★☆☆☆☆
I never received my parcel
Julie D.
purchased on 17/01/2025
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1
/5
★☆☆☆☆
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
Charlotte B.
purchased on 16/01/2025
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1
/5
★☆☆☆☆
Goods have not yet arrived
Stefanie K.
purchased on 16/01/2025
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1
/5
★☆☆☆☆
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
Stefanie D.
purchased on 14/01/2025
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1
/5
★☆☆☆☆
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
Vanessa E.
purchased on 11/01/2025
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1
/5
★☆☆☆☆
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
Schaghajegh G.
purchased on 13/01/2025
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1
/5
★☆☆☆☆
I received the wrong product and have to pay the return costs myself.
Chantal N.
purchased on 11/01/2025
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1
/5
★☆☆☆☆
My order never arrived!
Lena M.
purchased on 11/01/2025
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1
/5
★☆☆☆☆
The tube arrived defective
Jasmin Z.
purchased on 08/01/2025
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1
/5
★☆☆☆☆
Order not received
Madlen T.
purchased on 04/01/2025
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1
/5
★☆☆☆☆
Delivery takes forever
Ksenia G.
purchased on 27/12/2024
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1
/5
★☆☆☆☆
Order not received
Marina W.
purchased on 26/12/2024
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1
/5
★☆☆☆☆
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
Vanessa W.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
My order has not arrived
Partheymüller L.
purchased on 23/12/2024
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1
/5
★☆☆☆☆
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
Elisabeth M.
purchased on 24/12/2024
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1
/5
★☆☆☆☆
I have not received the goods
Sandra K.
purchased on 18/12/2024
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1
/5
★☆☆☆☆
My package has still not arrived and I find the delivery time very long so far!
Gina G.
purchased on 22/12/2024
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1
/5
★☆☆☆☆
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
Marina T.
purchased on 23/12/2024
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1
/5
★☆☆☆☆
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
Jihan W.
purchased on 18/12/2024
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1
/5
★☆☆☆☆
I still haven't received my order after almost 2 weeks.
Lea-marie A.
purchased on 18/12/2024
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1
/5
★☆☆☆☆
Goods do not even arrive
Helena G.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
Candiano M.
purchased on 16/12/2024
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1
/5
★☆☆☆☆
I have not received the order
Carmen J.
purchased on 15/12/2024
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1
/5
★☆☆☆☆
Poor customer service
Isabelle T.
purchased on 14/12/2024
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