★★★★★
based on 9069 reviews published
Latest negative customer reviews
Unclear instructions on the site about returns. I had to make one but never received a refund. I will never repurchase from them again.
Nail varnish that rips nails off! impossible to remove even after 20 minutes of soaking! to be avoided
The only good thing is the lamp, because the nail polishes are horrible, I have used them twice and the brush is already dry and with lumps.
I'm very disappointed with the products... despite having followed all the steps meticulously, I had to redo my manicure twice in two weeks because the varnish flaked a few days after application... Although application is easy, the steps well explained and the colors very pretty, the hold is not at all up to scratch, yet this is normally why we buy semi-permanent ... super disappointed.
Price increases during sales
I don't like it. I have used others until I decided to buy one of my own and nothing to do with it.
I bought the Sphère Nude Kit and I'm not at all satisfied with my purchase. Firstly, the box arrived all broken, damaged and half-opened. Then, after doing my nails several times with the machine and polish supplied, I realize that after a week maximum, everything has to be redone. The nail polish is cracked, bubbles and even peels off, so the quality needs to be reviewed. In short, I'm not at all happy with my purchase, especially as on top of that, customer service didn't compensate me. I wouldn't recommend it at all.
Good evening, sorry, no, absolutely not comfortable. The varnish is much too thick
Varnish not opaque I threw the whole thing in the garbage can The removal is dreadful
Disappointed product does not last 3 weeks, poor quality varnish. UV lamps poor. Cc
I loved the product, but I found the service to be terrible, I made my purchase paying for express shipping and after making two claims I received it in 19 days. I have been refunded the shipping money but in the end I did not have the package on time as it was for a gift. I bought it here because they assured me the delivery and in the end they didn't deliver.
The lamp doesn't work - the varnish comes off in 24 hours - useless purchase
It said 4 days and I have been waiting 20 days or more.
The varnish does not last long after 2 days it began to remove at the tip of the nail!!!!
I still haven't received my order almost 1 month later! And I haven't heard back from you.
Negative experience with shipping! I entered express delivery at a shipping point and the package arrived after 1 month almost. I don't think I will order from this site again.
The lamp does not work. I am still waiting for a response to make the change.
The uv lamp didn't work on receipt, I was promised a replacement, but to date I haven't received one.... The whole kit I bought is unusable, very disappointed by this purchase.
Very unserious site. Not at all commercial and knew to solve the problems of the absent subscriber.
Package not received, said lost, customer service offered to send it back to me but in doubt that it would reach me I preferred to get a refund, but the latter does not correspond to the amount of my order either (order refunded, but my complete kit semi-permanent was not) therefore order refunded a 1/4. I'm really disappointed
Offered as a Christmas gift today andThe lamp does not work!!!
Varnishes that do not catalyse well at all I do not recommend this range
It's been several times that I've contacted customer service regarding the non-receipt of this parcel. I wanted to give my daughter a great present, but to no avail. An inquiry was made with the carrier who closed the file that I sent to you by the way, and since then nothing... no one informs me of the progress of my case. I'm really disappointed, mainly because my daughter won't be getting her semi-permanent as planned, and I ordered well in advance so as not to have any problems. Too bad, I'm waiting for my refund and for someone to get back to me Frédérique Weingaertner
Super
I haven't received my order in full, and after two messages to the service department, I still haven't received a reply or a solution... With Christmas only a week away, the gift for my daughter is incomplete and therefore spoiled, I'm very disappointed!
The files were in poor condition (split).
I did not receive the package after 1 month and after reminders
The product was sticky personally it did not want to catalyze I did not like it at all
No after-sales service! Unfortunately, for after-sales service to work, we have to send a parcel back at our own expense. From France to Belgium, we're looking at shipping costs of over 15 euros. That quickly cools things down...
Disappointing quality
Lamp does not light
The varnishes I ordered are very thick and therefore difficult to apply. I am disappointed
I had understood that they were vegan products. So I developed an allergy, unlike the ODASS varnishes.
Not satisfied with the product ordered
The order did not arrive. I don't know where it is and I can't find a way to get it back.
Package never arrived non-refunded
The colors of the varnishes do not correspond at all to those displayed on the site.
Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend
Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.
Semi-permanent does not last