/10
★★★★★
based on 7373 published reviews
★★★★★
based on 7373 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
We used the lamp only once. The second time we used it, it didn't work anymore. We were supposed to receive a new one, but more than a month later we haven't heard anything despite my emails. We paid for a kit that we can't even use. I strongly advise against this site! A great scam!
Audrey M.
purchased on 11/11/2022
Translated review1/5
★☆☆☆☆
The lamp does not dry the nail polish so it is useless
Veronica F.
purchased on 17/11/2022
Translated review1/5
★☆☆☆☆
Enamels do not cover.lamp does not heat....a horrible experience.
Ascension M.
purchased on 15/11/2022
Translated review1/5
★☆☆☆☆
Honestly I was quite disappointed because my shipping address was transmitted incorrectly to the courier, who instead of delivering to my home in Bologna attempted a delivery to Milan without even giving me a notification of wrong delivery or anything else. After soliciting the problem to the company ( who if I had not written had not noticed the problem at all é of my package never arrived) and after several days they provided a refund since the package returned to their office. I am very sorry because anyway they were products that I needed and was in a hurry to receive.
Caterina B.
purchased on 05/11/2022
Translated review1/5
★☆☆☆☆
The customer service is good but after a month of waiting my nails have had plenty of time to grow
Lucie B.
purchased on 28/10/2022
Translated review1/5
★☆☆☆☆
Very bad lamp
Lourien K.
purchased on 22/10/2022
Translated review1/5
★☆☆☆☆
I'm quite dissatisfied with their service. Their product looks great and I am very excited to try it out but it's been a month since I ordered and I haven't received my package. Moreover, their costumer service takes long to reply which creates frustration for me. They didn't provided a real tracking number, which also makes it difficult to track the real parcel, you can only see the event log from their website but is not helpful. I read the previous reviews and I was very exited to try the product which might be very good but I'm disappointed with their service
Luisina L.
purchased on 16/10/2022
Translated review1/5
★☆☆☆☆
The lamp does not have a timer and does not seem to be very effective! disappointed
Arielle N.
purchased on 15/10/2022
Translated review Answer from Méanail Paris
Guten Tag, Frau Noel,
Die Unic-Lampe war eine der ersten Lampen, die wir entwickelt haben, und später haben wir neue Lampen eingeführt, die leistungsstärker sind und einen Timer haben.
Alle Informationen über die Leistung der Lampe sind unter jeder Lampe auf unserer Website angegeben.
Ich empfehle Ihnen, unsere Website zu besuchen und sich die gesamte Produktpalette anzusehen, die wir anbieten, oder, wenn Sie es vorziehen, können Sie sich an unseren Kundenservice wenden, um sich beraten zu lassen, welche Lampe am besten zu Ihren Bedürfnissen passt.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
Die Unic-Lampe war eine der ersten Lampen, die wir entwickelt haben, und später haben wir neue Lampen eingeführt, die leistungsstärker sind und einen Timer haben.
Alle Informationen über die Leistung der Lampe sind unter jeder Lampe auf unserer Website angegeben.
Ich empfehle Ihnen, unsere Website zu besuchen und sich die gesamte Produktpalette anzusehen, die wir anbieten, oder, wenn Sie es vorziehen, können Sie sich an unseren Kundenservice wenden, um sich beraten zu lassen, welche Lampe am besten zu Ihren Bedürfnissen passt.
Mit freundlichen Grüßen,
Emma vom Méanail-Team
1/5
★☆☆☆☆
Still haven't received the parcel after 20 days
Lu C.
purchased on 06/10/2022
Translated review1/5
★☆☆☆☆
The product is very good but the deliveries are bad, they take a long time and do not meet the deadlines.
Jorge J.
purchased on 07/09/2022
Translated review1/5
★☆☆☆☆
Very good but the UV unit arrived scratched and one of the varnish is all clotted... a little disappointed
Priscille D.
purchased on 03/09/2022
Translated review1/5
★☆☆☆☆
Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice
Carole B.
purchased on 05/09/2022
Translated review1/5
★☆☆☆☆
I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.
Aline D.
purchased on 02/09/2022
Translated review1/5
★☆☆☆☆
Nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all
Fanny H.
purchased on 31/08/2022
Translated review Answer from Méanail Paris
Hallo,
wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.
Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.
Mit freundlichen Grüßen,
Das Méanail-Team
wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.
Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.
Mit freundlichen Grüßen,
Das Méanail-Team
1/5
★☆☆☆☆
Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.
Ludivine R.
purchased on 28/08/2022
Translated review1/5
★☆☆☆☆
Unfortunately it does not work perfectly The second position of the light does not work
Antonia B.
purchased on 13/08/2022
Translated review1/5
★☆☆☆☆
The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.
Adeline A.
purchased on 21/08/2022
Translated review1/5
★☆☆☆☆
Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering
Marjo A.
purchased on 20/08/2022
Translated review1/5
★☆☆☆☆
Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.
Clarisse N.
purchased on 26/06/2022
Translated review1/5
★☆☆☆☆
The colors of the varnishes do not match the pictures
Maïlys S.
purchased on 12/08/2022
Translated review