9.2/10
★★★★★
based on 8931 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I am very disappointed The varnish does not dry ....
Stéphanie Z.
Stéphanie Z.
purchased on 06/01/2023 
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1/5
★☆☆☆☆
The colors of the glazes received differed greatly from those shown on the website. I asked for a refund and was denied.
Iole G.
Iole G.
purchased on 17/07/2022 
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1/5
★☆☆☆☆
Ordered in early December, received December 23 but as it was for a Christmas gift and I was leaving December 22 bha I had to buy another gift ... after warning 3 times that the delivery was very long customer service replied that it was the carrier who had difficulties because of a relay point closed ... in short I ask a commercial gesture in response to their mail .... nothing at all! I will never order again on a site that does not take care of its customers.
Leitao C.
Leitao C.
purchased on 08/12/2022 
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1/5
★☆☆☆☆
No email to inform me of the arrival of my parcel at the relay point So parcel sent back to the sender No gift to offer to a person for Christmas I will not recommend this site
Carla L.
Carla L.
purchased on 07/12/2022 
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1/5
★☆☆☆☆
Not a good quality gel nail polish. Does not stay on well.
Yanna H.
Yanna H.
purchased on 28/11/2022 
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1/5
★☆☆☆☆
The device is not working properly. There seems to be a false contact
Magalie M.
Magalie M.
purchased on 01/12/2022 
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1/5
★☆☆☆☆
The device is not efficient. It does not dry the nail polish, I had to pass the nail 10 times under the bulb and I had to ask a colleague to lend me his little device. Too bad because I would be happy to use it. My first order was not satisfactory and I will not place another order for this brand.
Eva Y.
Eva Y.
purchased on 30/11/2022 
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1/5
★☆☆☆☆
I don't recommend it at all, the customer service is simply impossible,
Dobos M.
Dobos M.
purchased on 26/11/2022 
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1/5
★☆☆☆☆
I never received my order.
Elena C.
Elena C.
purchased on 25/11/2022 
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1/5
★☆☆☆☆
We used the lamp only once. The second time we used it, it didn't work anymore. We were supposed to receive a new one, but more than a month later we haven't heard anything despite my emails. We paid for a kit that we can't even use. I strongly advise against this site! A great scam!
Audrey M.
Audrey M.
purchased on 11/11/2022 
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1/5
★☆☆☆☆
The lamp does not dry the nail polish so it is useless
Veronica F.
Veronica F.
purchased on 17/11/2022 
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1/5
★☆☆☆☆
Enamels do not cover.lamp does not heat....a horrible experience.
Ascension M.
Ascension M.
purchased on 15/11/2022 
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1/5
★☆☆☆☆
Honestly I was quite disappointed because my shipping address was transmitted incorrectly to the courier, who instead of delivering to my home in Bologna attempted a delivery to Milan without even giving me a notification of wrong delivery or anything else. After soliciting the problem to the company ( who if I had not written had not noticed the problem at all é of my package never arrived) and after several days they provided a refund since the package returned to their office. I am very sorry because anyway they were products that I needed and was in a hurry to receive.
Caterina B.
Caterina B.
purchased on 05/11/2022 
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1/5
★☆☆☆☆
The customer service is good but after a month of waiting my nails have had plenty of time to grow
Lucie B.
Lucie B.
purchased on 28/10/2022 
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1/5
★☆☆☆☆
Very bad lamp
Lourien K.
Lourien K.
purchased on 22/10/2022 
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1/5
★☆☆☆☆
I'm quite dissatisfied with their service. Their product looks great and I am very excited to try it out but it's been a month since I ordered and I haven't received my package. Moreover, their costumer service takes long to reply which creates frustration for me. They didn't provided a real tracking number, which also makes it difficult to track the real parcel, you can only see the event log from their website but is not helpful. I read the previous reviews and I was very exited to try the product which might be very good but I'm disappointed with their service
Luisina L.
Luisina L.
purchased on 16/10/2022 
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1/5
★☆☆☆☆
The lamp does not have a timer and does not seem to be very effective! disappointed
Arielle N.
Arielle N.
purchased on 15/10/2022 
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Answer from Méanail Paris
Guten Tag, Frau Noel,

Die Unic-Lampe war eine der ersten Lampen, die wir entwickelt haben, und später haben wir neue Lampen eingeführt, die leistungsstärker sind und einen Timer haben.
Alle Informationen über die Leistung der Lampe sind unter jeder Lampe auf unserer Website angegeben.
Ich empfehle Ihnen, unsere Website zu besuchen und sich die gesamte Produktpalette anzusehen, die wir anbieten, oder, wenn Sie es vorziehen, können Sie sich an unseren Kundenservice wenden, um sich beraten zu lassen, welche Lampe am besten zu Ihren Bedürfnissen passt.

Mit freundlichen Grüßen,
Emma vom Méanail-Team
1/5
★☆☆☆☆
Still haven't received the parcel after 20 days
Lu C.
Lu C.
purchased on 06/10/2022 
Translated review
1/5
★☆☆☆☆
The varnish does not hold at all. Comes off after one minute of application. Of poor quality. I had a commercial gesture from them.
Sophie L.
Sophie L.
purchased on 26/09/2022 
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1/5
★☆☆☆☆
The product is very good but the deliveries are bad, they take a long time and do not meet the deadlines.
Jorge J.
Jorge J.
purchased on 07/09/2022 
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1/5
★☆☆☆☆
Very good but the UV unit arrived scratched and one of the varnish is all clotted... a little disappointed
Priscille D.
Priscille D.
purchased on 03/09/2022 
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1/5
★☆☆☆☆
Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice
Carole B.
Carole B.
purchased on 05/09/2022 
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1/5
★☆☆☆☆
I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.
Aline D.
Aline D.
purchased on 02/09/2022 
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1/5
★☆☆☆☆
Nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all
Fanny H.
Fanny H.
purchased on 31/08/2022 
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Answer from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
1/5
★☆☆☆☆
Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.
Ludivine R.
Ludivine R.
purchased on 28/08/2022 
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1/5
★☆☆☆☆
Unfortunately it does not work perfectly The second position of the light does not work
Antonia B.
Antonia B.
purchased on 13/08/2022 
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1/5
★☆☆☆☆
The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.
Adeline A.
Adeline A.
purchased on 21/08/2022 
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1/5
★☆☆☆☆
Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering
Marjo A.
Marjo A.
purchased on 20/08/2022 
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1/5
★☆☆☆☆
Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.
Clarisse N.
Clarisse N.
purchased on 26/06/2022 
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1/5
★☆☆☆☆
The colors of the varnishes do not match the pictures
Maïlys S.
Maïlys S.
purchased on 12/08/2022 
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