/10
★★★★★
based on 7759 published reviews
★★★★★
based on 7759 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Package never arrived non-refunded
Claudia P.
purchased on 17/10/2023
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1/5
★☆☆☆☆
The colors of the varnishes do not correspond at all to those displayed on the site.
Orianne M.
purchased on 17/10/2023
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1/5
★☆☆☆☆
Does not keep its promises. I followed the instructions to the letter and the varnishes didn't even last a week. Disappointed and do not recommend
Marie U.
purchased on 16/10/2023
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1/5
★☆☆☆☆
Choice on the site and many positive reviews except that the equipment was defective after 10 minutes of use. It was a birthday present, the person was very disappointed and the SAV exchange has not yet been carried out. I therefore have mixed feelings about the quality of the goods sold.
Michael M.
purchased on 15/10/2023
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1/5
★☆☆☆☆
Semi-permanent does not last
Federico P.
purchased on 12/10/2023
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1/5
★☆☆☆☆
The machine doesn't work...
Maélie Z.
purchased on 11/10/2023
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1/5
★☆☆☆☆
The oven is no good the products I used them do not dry disappointed
Giovanna R.
purchased on 30/08/2023
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1/5
★☆☆☆☆
Products whose description did not correspond to what was advertised. These were Peel off nail polishes that were supposed to be removed without acetone, simply by soaking the nails in hot water for a few minutes. Nothing came off. I had to grate my nails... Very disappointed.
Caroline G.
purchased on 06/10/2023
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1/5
★☆☆☆☆
Delivery time was super fast but unfortunately the nail polish doesn't stay on for more than a day and falls right off. Too bad!
Laura W.
purchased on 30/09/2023
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1/5
★☆☆☆☆
3rd use of the UV lamp and it snaps right in the middle of my manicure. I'm extremely disappointed. I'm going to contact the after-sales service in the hope that they'll make a gesture.
Delphine P.
purchased on 17/09/2023
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1/5
★☆☆☆☆
Very poor product hold, despite several attempts the varnish flakes and peels off in 3-4 days. A pity because the kit is very complete and the varnish colors are very beautiful.
Stéphanie C.
purchased on 29/09/2023
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1/5
★☆☆☆☆
This is the 1st time I've ordered and unfortunately I never received my parcel. Good reactivity from SAP, waiting for the return.
Priscillia C.
purchased on 24/09/2023
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Answer from
Méanail Paris
Guten Tag,
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.
Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
1/5
★☆☆☆☆
The stove does not catalyze and the glaze is very firm, not slipping.
Livia F.
purchased on 03/09/2023
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1/5
★☆☆☆☆
I never received the package due to a zip code error and have not received a refund or solution.
Luisa R.
purchased on 05/09/2023
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1/5
★☆☆☆☆
The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home
Rita M.
purchased on 17/09/2023
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1/5
★☆☆☆☆
I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!
Joelle T.
purchased on 12/09/2023
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1/5
★☆☆☆☆
Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed
Amelie C.
purchased on 11/09/2023
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1/5
★☆☆☆☆
Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.
Barbara V.
purchased on 05/09/2023
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1/5
★☆☆☆☆
The order was neatly in the box and I am very satisfied with the priduct.
Gema V.
purchased on 01/09/2023
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1/5
★☆☆☆☆
The package I received was missing items that were supposed to be included in the description.
Roberta T.
purchased on 31/08/2023
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1/5
★☆☆☆☆
Unsatisfactory customer service
Agnes B.
purchased on 30/08/2023
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1/5
★☆☆☆☆
Disappointed by the hold of the varnish. It only lasts a week.
Angelique D.
purchased on 26/08/2023
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1/5
★☆☆☆☆
Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.
Fiorenza B.
purchased on 27/08/2023
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1/5
★☆☆☆☆
I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .
Virginie S.
purchased on 21/08/2023
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1/5
★☆☆☆☆
Very disappointed with the color I don't like it at all
Camille L.
purchased on 19/08/2023
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1/5
★☆☆☆☆
Item not as described. Nothing miraculous . The item is no more effective than acetone. Very disappointed...
Manon V.
purchased on 17/08/2023
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1/5
★☆☆☆☆
Poor quality products
Laury G.
purchased on 17/08/2023
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1/5
★☆☆☆☆
Tempered parcel and low-quality varnish
Sabrina A.
purchased on 15/08/2023
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1/5
★☆☆☆☆
Despite two attempts to follow the break to the letter, the varnish lasts two days... I don't recommend it.
Pluys N.
purchased on 10/08/2023
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1/5
★☆☆☆☆
The delivery company is completely useless, not even able to bring the parcel to the desired location even though I paid more than 5€ for this service. It's your service provider, so your mistake.
Lucas T.
purchased on 03/08/2023
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1/5
★☆☆☆☆
They gave me the bottle of poligel pacio liquid, and they promised to send me another one, I am still waiting to work with the product.
Khenatha Z.
purchased on 04/08/2023
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1/5
★☆☆☆☆
Pretty packaging, but that's about it! Very difficult to apply, the lamp hurts the nails, the hold doesn't last long and the application is catastrophic!
Carine M.
purchased on 13/06/2023
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1/5
★☆☆☆☆
Never received any goods
Carmen M.
purchased on 31/07/2023
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1/5
★☆☆☆☆
Varnish does not hold when applied, blisters as soon as it is put under the lamp. Product unusable
Laureen F.
purchased on 01/08/2023
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1/5
★☆☆☆☆
There's no explanation of how to apply the treatment and varnish from a to z. Very disappointed Then the varnishes are very dry old or poor quality.
Renaud L.
purchased on 30/07/2023
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1/5
★☆☆☆☆
The package arrived after the deadline and the package was missing the promo I had entered (which included a free set of nail polishes). Not very serious. Rather not recognize the promo code on order confirmation. One of the reasons I chose meanail was also that!
Serena B.
purchased on 29/07/2023
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1/5
★☆☆☆☆
No, I never received my order and I'm still waiting for my refund.
Isabelle M.
purchased on 27/07/2023
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1/5
★☆☆☆☆
To remove nail polish the nail clamps do not hold, the primer, base coat and top coat products do not dry, with the lamp, glue, disappointed for the 3 bottles.
Thérèse C.
purchased on 11/07/2023
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1/5
★☆☆☆☆
Given the brand reviews I've read, I think the products are of good quality. However, I had a major allergy to semi-permanent nail polish.
Léane B.
purchased on 19/07/2023
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1/5
★☆☆☆☆
I still haven't received my refund
Juliette F.
purchased on 02/07/2023
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1/5
★☆☆☆☆
Quite right
Alexia W.
purchased on 12/07/2023
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1/5
★☆☆☆☆
I got my parcel back with a hole in it. Inside, 3 pumice blocks were missing, and some clamps were broken.
Carole M.
purchased on 11/07/2023
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1/5
★☆☆☆☆
I didn't get any packages!
Naomi M.
purchased on 09/07/2023
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1/5
★☆☆☆☆
.
Lisa M.
purchased on 03/07/2023
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1/5
★☆☆☆☆
The product really sucks, it doesn't work
Sheridan H.
purchased on 23/06/2023
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1/5
★☆☆☆☆
It doesn't last me more than two days....
Cinzia F.
purchased on 24/06/2023
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1/5
★☆☆☆☆
The nail polishes gave me allergies, my nails turned black and I had to take them off in a hurry, and now I hope I won't have any future consequences. Never again.
Elena P.
purchased on 26/06/2023
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1/5
★☆☆☆☆
Order not received, had to resort to refund... quite disappointed.
Pauline G.
purchased on 21/06/2023
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1/5
★☆☆☆☆
Everything according to expectations
Maddalena P.
purchased on 20/06/2023
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1/5
★☆☆☆☆
The nail polish sucks ruined the nails
Elisa C.
purchased on 19/06/2023
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1/5
★☆☆☆☆
The varnishes don't hold! I had to throw them away, very disappointed. They were on sale! I don't think I'll ever buy a nail polish from you again.
Anne B.
purchased on 16/06/2023
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1/5
★☆☆☆☆
I am disappointed with my purchase. The semi-permanent varnish doesn't spread very well, either too thickly or too thinly. And removing it was a disaster, despite 20 minutes of soaked cotton on the nails, it didn't go off very well, I had to file much too much, my nails were going to regret my purchase.
Valerie L.
purchased on 31/05/2023
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1/5
★☆☆☆☆
My item has been on the way for almost 3 weeks and not received anything yet....
Nicole V.
purchased on 28/05/2023
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1/5
★☆☆☆☆
UV lamp had raillure
Aziza B.
purchased on 20/05/2023
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1/5
★☆☆☆☆
My order was delivered hundreds of kilometers from my home and I'm still waiting for it to be sent back. It's been 3 weeks.
Chloé B.
purchased on 08/05/2023
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1/5
★☆☆☆☆
The varnish doesn't hold, I'm really disappointed.
Sylvie W.
purchased on 19/01/2023
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1/5
★☆☆☆☆
Lamp arrived broken
Francesca Z.
purchased on 28/04/2023
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1/5
★☆☆☆☆
Machine broken on arrival
Zina B.
purchased on 25/04/2023
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1/5
★☆☆☆☆
The order was quickly delivered but the quality of the product is poor. Despite the fact that I followed all the instructions to the letter, the nail polish started to peel off from almost all the nails after only 48 hours. I do not recommend
Fanny B.
purchased on 20/04/2023
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1/5
★☆☆☆☆
I did try 4 times and some colors are like oil and water don't get mix properly. Other colors work but the glaze go away in the second day
Mariagny A.
purchased on 17/04/2023
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