9.2/10
★★★★★
based on 7223 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Very disappointed. The varnish is very thick and therefore not easy to apply. The final result is not very pretty and the varnish goes away after 4 days.
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Lisa D.(acheteur vérifié)
purchased on 01/02/2023 
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1/5
★☆☆☆☆
The first package arrived with two thirds of the products missing. I had to send several emails to finally receive my complete package.
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Flora C.(acheteur vérifié)
purchased on 30/01/2023 
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1/5
★☆☆☆☆
Very poor quality
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Paula R.(acheteur vérifié)
purchased on 30/01/2023 
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1/5
★☆☆☆☆
9 plus
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Magda K.(acheteur vérifié)
purchased on 27/01/2023 
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1/5
★☆☆☆☆
Second time it doesn't arrive at the right relay point
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Virginie G.(acheteur vérifié)
purchased on 24/01/2023 
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1/5
★☆☆☆☆
The varnishes have arrived dry, impossible to use them
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Coralie G.(acheteur vérifié)
purchased on 27/01/2023 
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1/5
★☆☆☆☆
Very disappointed by the product and the explanations
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Frédérique D.(acheteur vérifié)
purchased on 24/01/2023 
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1/5
★☆☆☆☆
Second use and the lamp already has a UV lamp that no longer works. Very disappointed. I don't know how to contact the service.
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Tiffany V.(acheteur vérifié)
purchased on 15/01/2023 
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1/5
★☆☆☆☆
Unfortunately, the package had the wrong address so I had to go to the courier's office to pick it up myself. On top of that, once I opened it and connected the UV lamp it did not work. I reported to the customer office, they replied after days and I am still waiting for the replacement lamp that should arrive. I am waiting confidently. For now 1 star because I have not yet had a chance.to test the products
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Laura A.(acheteur vérifié)
purchased on 16/01/2023 
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1/5
★☆☆☆☆
I never received my order
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Rossella T.(acheteur vérifié)
purchased on 12/01/2023 
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1/5
★☆☆☆☆
Slow
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Sandra C.(acheteur vérifié)
purchased on 14/01/2023 
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1/5
★☆☆☆☆
The nail polish does not hold on my nails
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Marie Noelle G.(acheteur vérifié)
purchased on 14/01/2023 
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1/5
★☆☆☆☆
The order has taken an awful long time to arrive, 10 days instead of the time they put on the web. If in periods of sales there are delays they should warn. I contacted them by instagram but they were answering me every X days and giving excuses ...
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Ihavine De Lourdes R.(acheteur vérifié)
purchased on 13/01/2023 
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1/5
★☆☆☆☆
Disappointed! I bought the set ruby lamp + 6 mini polishes. I have already tested 2 polishes. Everything takes a long time to catalyze, a horror ⌛ 10 min to catalyze only the base then comes the 2 layers of varnish then the top.... And when after an hour and a half you want to pass a shot of cleaner the cotton remains on the varnish 😱 do not tell me that I put too much. The second time I really put very little polish and it took that long to catalyze. And what about the staying power.... You're doing the dishes and your varnish is chipping after 3 days... Poor quality varnish. And for the application, the solvent on the pad (=cotton provided in the pack) is very volatile and therefore does not stay. I had to use cotton soaked in solvent that I put in the clip remover ... and do not talk about the clips too large for my fingers (I am t.34, 1.51cm) tightened to the max clips do not tighten my nails I do not recommend. Does not last and takes too long to catalyze... I had turned to meanail for my first purchase of semi-permanent and I am very disappointed. Clementine
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Clementine M.(acheteur vérifié)
purchased on 12/01/2023 
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1/5
★☆☆☆☆
Very disappointed with the electric blue color Despite my emails and photos no refund
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Louise D.(acheteur vérifié)
purchased on 11/01/2023 
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1/5
★☆☆☆☆
I am disappointed with the delivery service. After telling me that my relay point was not available, they made me choose another one (thus rescheduling a delivery) which turned out to be unavailable at the last moment. They rescheduled a 3rd delivery in a relay that I did not choose. I was able to receive my order. I hope that these round trips between Chambéry and the 3 relay points at 100 km each time did not alter the quality of the varnish given the temperatures of the last few days ... to see once at room temperature because there they are pasty .... Positive point: thank you to the customer service for reassuring me when I did not see my package arrive.
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Elodie B.(acheteur vérifié)
purchased on 10/01/2023 
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1/5
★☆☆☆☆
After using it a couple of time my wife is very upset. She paints her nails and one day later the paint chips. Don't buy it
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Brian D.(acheteur vérifié)
purchased on 02/01/2023 
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1/5
★☆☆☆☆
Lamp not powerful enough the varnish does not dry at all very disappointing.
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Julia F.(acheteur vérifié)
purchased on 08/01/2023 
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1/5
★☆☆☆☆
😊
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Julia M.(acheteur vérifié)
purchased on 03/01/2023 
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1/5
★☆☆☆☆
I am very disappointed The varnish does not dry ....
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Stéphanie Z.(acheteur vérifié)
purchased on 06/01/2023 
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