9.2/10
★★★★★
based on 8931 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
It does not hold. My nails are more fragile and the semi-permanent nail polish looks like a normal nail polish. Fortunately I'm back in Italy and I can buy the products here.
Nassima A.
Nassima A.
purchased on 12/08/2022 
Translated review
1/5
★☆☆☆☆
The device ordered ruby is indicated 48 watts on the site or the device received is only 26 watts, the varnish does not dry properly and it remains dull. Very disappointed. Moreover there is no phone number on the site to contact you.
Christine S.
Christine S.
purchased on 09/08/2022 
Translated review
1/5
★☆☆☆☆
From the first use my sander broke down I am really unhappy 😞
Lory B.
Lory B.
purchased on 08/08/2022 
Translated review
1/5
★☆☆☆☆
I ordered products that were not at all the same color as on the site. The other products are of poor quality. To send back from France, you have to pay 10€ of shipping costs (at the buyer's expense), and the after sales service is non-existent, no answer, no follow-up. The 14 days deadline to send back the products is exceeded and I still have no news from the after sales service, I will never be able to be refunded
Amandine D.
Amandine D.
purchased on 08/08/2022 
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1/5
★☆☆☆☆
The base is very liquid, which makes it difficult to work with. And nude gel polish is just awful. You need about 4-5 coats to make it a solid color.
Rynkova I.
Rynkova I.
purchased on 07/08/2022 
Translated review
1/5
★☆☆☆☆
I bought for a hundred euros of products (gel kit + semi-permanent nail polish) the gel is really very average and the capsules difficult to find one that matches your nails. Second chance failed with the semi-permanent after 2 days it comes off. Ladies go your way and do as inform your group of REAL nail technician. I found my happiness elsewhere and my wallet is just as well.
Anaïs L.
Anaïs L.
purchased on 31/07/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed, package received open. Concerning the varnish it lasted only 3 days (respecting all the steps mentioned on the booklet provided with)...
Pauline A.
Pauline A.
purchased on 03/08/2022 
Translated review
1/5
★☆☆☆☆
Disappointed with the products. As for the uv lamp there is no built-in timer and there is a manufacturing defect sometimes it lights up sometimes not.
Marie M.
Marie M.
purchased on 03/08/2022 
Translated review
1/5
★☆☆☆☆
I ordered a sander, impossible to change the bits! 10 people came to my help. Nothing to do, we did not want to force, not to damage the device. Since then, I have been promised a refund that I have been waiting for 20 days, I hope I will have it on my account! Very disappointed with your products!
Marie-line L.
Marie-line L.
purchased on 02/08/2022 
Translated review
1/5
★☆☆☆☆
I ordered a semi permanent varnish color coral but I received a peel off. You told me that it was in accordance with my order but on the description it was not noted peel off and the shape of the bottle is not the same. So I am not satisfied.
Virginie D.
Virginie D.
purchased on 24/07/2022 
Translated review
1/5
★☆☆☆☆
I ordered a kit from Meanails in order to make my semi permanent home. I didn't like the result at all, the varnish flakes off after a few days and the machine intermittently breaks down. The customer service is not at all attentive, because I had expressed the desire to return the items but they copied and pasted a text (also present on the site) to tell me that any opened product could not be returned, knowing that I had used the kit for a first manicure, I could not return it. I don't recommend this brand at all, I prefer to go for products that are a bit more expensive but more qualitative and that respect the promises of a semi-permanent that doesn't flake after a few days.
Wafaa B.
Wafaa B.
purchased on 20/07/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed!!! my order was simply forgotten! it's when I called a week later that I was informed of a problem, otherwise no news from you .... experience not to be repeated
Francine R.
Francine R.
purchased on 20/07/2022 
Translated review
1/5
★☆☆☆☆
The package never arrives.
Ana Maria L.
Ana Maria L.
purchased on 16/07/2022 
Translated review
1/5
★☆☆☆☆
The peel of does not work and completely damaged my nail because I had to sand to remove the varnish. And the customer service refuses to return products. To flee
Bernard N.
Bernard N.
purchased on 17/07/2022 
Translated review
1/5
★☆☆☆☆
I find it rather excessive as a price, especially having received a defective lamp and apparently there is neither refund nor return of the defective item. Really disappointing.
Sylvie B.
Sylvie B.
purchased on 14/07/2022 
Translated review
1/5
★☆☆☆☆
Very nice colors. Unfortunately I had an allergic reaction, a big attack of hives on my hands that lasted 1 week. And I have an eyelid that swelled for 2 days. All this because of the composition with the substance HEMA after research known to create allergic reactions and which according to European standards must be deleted from the compositions.
Cynthia G.
Cynthia G.
purchased on 07/07/2022 
Translated review
1/5
★☆☆☆☆
Product received not in conformity with the order The bases and top coat solidify after 2 uses
Sophie A.
Sophie A.
purchased on 03/07/2022 
Translated review
1/5
★☆☆☆☆
Button II doesn't work and the varnish slips off before you even put your fingers in the catalyst.
Sophie D.
Sophie D.
purchased on 02/07/2022 
Translated review
1/5
★☆☆☆☆
Not received my package relationship with the post office waiting my package is being prepared, this is not serious thank you
Nicole P.
Nicole P.
purchased on 30/06/2022 
Translated review
1/5
★☆☆☆☆
Disappointed, UV lamp burned at first use, not even 30 seconds. Varnished burgundy, pink ..... Very chemical products
Audrey S.
Audrey S.
purchased on 30/06/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed. I order a light yellow varnish and I receive a dark yellow varnish that is not at all the same color nor the same bottle as on the ad. And when I contact the customer service, they tell me that the resolution of my phone must change the color.
Margaux B.
Margaux B.
purchased on 28/06/2022 
Translated review
1/5
★☆☆☆☆
Some colorful semipermanent nail polishes do not have good application and adequate coverage (lines remain), despite the fact that I used only méanail Paris products (primer, base, topcoat) and respected the setting times. Poor quality, despite the fairly high price.
Cristina P.
Cristina P.
purchased on 24/06/2022 
Translated review
1/5
★☆☆☆☆
I thought it would last much longer, but instead after three days it already gives away
Laura C.
Laura C.
purchased on 16/06/2022 
Translated review
1/5
★☆☆☆☆
Despite the strict respect of the protocol does not "peel". Or rather, it does, but by taking on a full layer of longle. My nails are massacred, I am obliged to follow a repairing treatment and cannot put anything on them for several weeks
MagaliReviewer icon
Magali
Translated review
Answer from Méanail Paris
Dear Magali,Is it really the drop off you are talking about? Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
Very bad quality only holds 2 days to penne without that its secaille very disappointed
ConstanceReviewer icon
Constance
Translated review
Answer from Méanail Paris
Dear Constance,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
The varnish does not last a single day
FannyReviewer icon
Fanny
Translated review
Answer from Méanail Paris
Dear Fanny,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
The semi permanent only lasted 2 days.
AurelieReviewer icon
Aurelie
Translated review
Answer from Méanail Paris
Dear Aurélie,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Good day,Ines - Méanail Paris
1/5
★☆☆☆☆
Very disappointed. Allergic to the products. I absolutely do not recommend!
ManuellaReviewer icon
Manuella
Translated review
Answer from Méanail Paris
Dear Manuella,We are sorry for this misunderstanding. As said during our exchanges via our after-sales service, we advised you to see a doctor in order to do allergy tests to know if it is really an allergy due to one of our components. Since you have not done any tests to verify your intuitions, our organic cuticle oil is not the final solution to the problem, it is a small gift to soothe your irritation while waiting for the test results. We are listening to you and we are here to help you.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
3rd order from meanail. 2nd time the product arrived having leaked. The packaging and product were intact and not broken but the bottle of cuticle oil was broken and spilled all over the package. However I continue to recommend this site with great products and just 2 bad lucks concerning the orders. The site is serious, the service is present and efficient
KmyReviewer icon
Kmy
Translated review
Answer from Méanail Paris
Hello,Thank you for your trust and for taking the time to share your experience with us.very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
Poor quality product
DianeReviewer icon
Diane
Translated review
Answer from Méanail Paris
Dear Diane,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris