/10
★★★★★
based on 7759 published reviews
★★★★★
based on 7759 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The holding of the varnish does not exceed 4 days I am rather disappointed
Dorianne D.
purchased on 15/04/2023
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1/5
★☆☆☆☆
Hello, the sander does not work. We would like to exchange it.
Samira E.
purchased on 13/04/2023
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1/5
★☆☆☆☆
Led lamp does not work after 3x use and base/topcoat brush completely cured making lacquering impossible.
Willemijn T.
purchased on 29/03/2023
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1/5
★☆☆☆☆
I ordered a complete kit and the lamp doesn't heat up enough, it doesn't catalyze well and the varnish lasts barely 2 days
Cecile L.
purchased on 07/04/2023
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1/5
★☆☆☆☆
The colors do not look like the pictures
Manon G.
purchased on 07/04/2023
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1/5
★☆☆☆☆
Very disappointed I did not receive my package
Sandrine B.
purchased on 02/04/2023
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1/5
★☆☆☆☆
I did not like them at all not dry
Susana P.
purchased on 04/04/2023
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1/5
★☆☆☆☆
Top products.But unfortunately Too long time, shipping blocked several times.A thumbs up for the marketing department that came to the rescue.Otherwise absolutely No.
Ilenia F.
purchased on 27/03/2023
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1/5
★☆☆☆☆
Hello, I have tried the permanent gel product twice now and I am not satisfied at all. Although I am careful to apply everything according to the instructions and also documenting myself with videos on toutube, the nail polish lasts really short. The next day it starts to fade and after a few ne looks too damaged. I don't know if I am doing something wrong but by now I have documented myself so much that I have conviction that the nail polish is really of poor, very poor quality. Money and time lost!!!
Mariaelisa S.
purchased on 19/03/2023
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1/5
★☆☆☆☆
My lamp doesn't seem to be working. I contacted them a week ago...no answer
Candice C.
purchased on 24/03/2023
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1/5
★☆☆☆☆
I've heard so much about it, but honestly the peel off product in one day came off everything.Very bad The lamp ditto
Giada C.
purchased on 21/03/2023
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1/5
★☆☆☆☆
Very good
Ellie Z.
purchased on 08/03/2023
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1/5
★☆☆☆☆
Varnish pasty and immetable I am disappointed the colors looked pretty.
Celine C.
purchased on 08/03/2023
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1/5
★☆☆☆☆
I would never recommend your site and I won't mind advertising you
Lionel C.
purchased on 05/03/2023
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1/5
★☆☆☆☆
A uv lamp that does not catalyze, pasty varnishes. I strongly advise against
Deborah G.
purchased on 03/03/2023
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1/5
★☆☆☆☆
I ordered a starter kit on the website that includes a lamp and gel nail polishes, but I only received one lamp
Ganna P.
purchased on 28/02/2023
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1/5
★☆☆☆☆
Disappointed by these products that do not keep their promises. The result is not pretty and impossible to dry.
Karine S.
purchased on 26/02/2023
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1/5
★☆☆☆☆
Does not correspond to my expectations! the varnish of bad quality
Patricia L.
purchased on 23/02/2023
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1/5
★☆☆☆☆
Product arrived on time. i immediately applied the peel off nail polishes, but had a very bad allergic reaction. (never had in my life) I contacted the support center, but to date no response...message sent on 27.02.2023
Verena W.
purchased on 10/01/2023
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1/5
★☆☆☆☆
I only get the peel off nail polish off with filing!
Danielle D.
purchased on 12/02/2023
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1/5
★☆☆☆☆
The device does not dry at all
Alvaro G.
purchased on 10/02/2023
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1/5
★☆☆☆☆
The polish doesn't even last a day...I'm disappointed! Can you give me some tips to improve this? Yet, I respect every step!
Delphine C.
purchased on 09/02/2023
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1/5
★☆☆☆☆
Very disappointed the products are empty and unusable! Too bad this brand had never failed me in the past
Chloe G.
purchased on 05/02/2023
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1/5
★☆☆☆☆
No outfit
Lecerf L.
purchased on 05/02/2023
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1/5
★☆☆☆☆
Fast shipping, perfect product description but unfortunately the varnish does not last more than two days despite the fact that I follow the instructions to the letter
Louise M.
purchased on 01/02/2023
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1/5
★☆☆☆☆
Very disappointed. The varnish is very thick and therefore not easy to apply. The final result is not very pretty and the varnish goes away after 4 days.
Lisa D.
purchased on 01/02/2023
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1/5
★☆☆☆☆
The first package arrived with two thirds of the products missing. I had to send several emails to finally receive my complete package.
Flora C.
purchased on 30/01/2023
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1/5
★☆☆☆☆
Very poor quality
Paula R.
purchased on 30/01/2023
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1/5
★☆☆☆☆
9 plus
Magda K.
purchased on 27/01/2023
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1/5
★☆☆☆☆
Second time it doesn't arrive at the right relay point
Virginie G.
purchased on 24/01/2023
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1/5
★☆☆☆☆
The varnishes have arrived dry, impossible to use them
Coralie G.
purchased on 27/01/2023
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1/5
★☆☆☆☆
Very disappointed by the product and the explanations
Frédérique D.
purchased on 24/01/2023
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1/5
★☆☆☆☆
Second use and the lamp already has a UV lamp that no longer works. Very disappointed. I don't know how to contact the service.
Tiffany V.
purchased on 15/01/2023
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1/5
★☆☆☆☆
Unfortunately, the package had the wrong address so I had to go to the courier's office to pick it up myself. On top of that, once I opened it and connected the UV lamp it did not work. I reported to the customer office, they replied after days and I am still waiting for the replacement lamp that should arrive. I am waiting confidently. For now 1 star because I have not yet had a chance.to test the products
Laura A.
purchased on 16/01/2023
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1/5
★☆☆☆☆
I never received my order
Rossella T.
purchased on 12/01/2023
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1/5
★☆☆☆☆
Slow
Sandra C.
purchased on 14/01/2023
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1/5
★☆☆☆☆
The nail polish does not hold on my nails
Marie Noelle G.
purchased on 14/01/2023
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1/5
★☆☆☆☆
The order has taken an awful long time to arrive, 10 days instead of the time they put on the web. If in periods of sales there are delays they should warn. I contacted them by instagram but they were answering me every X days and giving excuses ...
Ihavine De Lourdes R.
purchased on 13/01/2023
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1/5
★☆☆☆☆
Disappointed! I bought the set ruby lamp + 6 mini polishes. I have already tested 2 polishes. Everything takes a long time to catalyze, a horror ⌛ 10 min to catalyze only the base then comes the 2 layers of varnish then the top.... And when after an hour and a half you want to pass a shot of cleaner the cotton remains on the varnish 😱 do not tell me that I put too much. The second time I really put very little polish and it took that long to catalyze. And what about the staying power.... You're doing the dishes and your varnish is chipping after 3 days... Poor quality varnish. And for the application, the solvent on the pad (=cotton provided in the pack) is very volatile and therefore does not stay. I had to use cotton soaked in solvent that I put in the clip remover ... and do not talk about the clips too large for my fingers (I am t.34, 1.51cm) tightened to the max clips do not tighten my nails I do not recommend. Does not last and takes too long to catalyze... I had turned to meanail for my first purchase of semi-permanent and I am very disappointed. Clementine
Clementine M.
purchased on 12/01/2023
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1/5
★☆☆☆☆
Very disappointed with the electric blue color Despite my emails and photos no refund
Louise D.
purchased on 11/01/2023
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1/5
★☆☆☆☆
I am disappointed with the delivery service. After telling me that my relay point was not available, they made me choose another one (thus rescheduling a delivery) which turned out to be unavailable at the last moment. They rescheduled a 3rd delivery in a relay that I did not choose. I was able to receive my order. I hope that these round trips between Chambéry and the 3 relay points at 100 km each time did not alter the quality of the varnish given the temperatures of the last few days ... to see once at room temperature because there they are pasty .... Positive point: thank you to the customer service for reassuring me when I did not see my package arrive.
Elodie B.
purchased on 10/01/2023
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1/5
★☆☆☆☆
After using it a couple of time my wife is very upset. She paints her nails and one day later the paint chips. Don't buy it
Brian D.
purchased on 02/01/2023
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1/5
★☆☆☆☆
Lamp not powerful enough the varnish does not dry at all very disappointing.
Julia F.
purchased on 08/01/2023
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1/5
★☆☆☆☆
😊
Julia M.
purchased on 03/01/2023
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1/5
★☆☆☆☆
I am very disappointed The varnish does not dry ....
Stéphanie Z.
purchased on 06/01/2023
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1/5
★☆☆☆☆
The colors of the glazes received differed greatly from those shown on the website. I asked for a refund and was denied.
Iole G.
purchased on 17/07/2022
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1/5
★☆☆☆☆
Ordered in early December, received December 23 but as it was for a Christmas gift and I was leaving December 22 bha I had to buy another gift ... after warning 3 times that the delivery was very long customer service replied that it was the carrier who had difficulties because of a relay point closed ... in short I ask a commercial gesture in response to their mail .... nothing at all! I will never order again on a site that does not take care of its customers.
Leitao C.
purchased on 08/12/2022
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1/5
★☆☆☆☆
No email to inform me of the arrival of my parcel at the relay point So parcel sent back to the sender No gift to offer to a person for Christmas I will not recommend this site
Carla L.
purchased on 07/12/2022
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1/5
★☆☆☆☆
Not a good quality gel nail polish. Does not stay on well.
Yanna H.
purchased on 28/11/2022
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1/5
★☆☆☆☆
The device is not working properly. There seems to be a false contact
Magalie M.
purchased on 01/12/2022
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1/5
★☆☆☆☆
The device is not efficient. It does not dry the nail polish, I had to pass the nail 10 times under the bulb and I had to ask a colleague to lend me his little device. Too bad because I would be happy to use it. My first order was not satisfactory and I will not place another order for this brand.
Eva Y.
purchased on 30/11/2022
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1/5
★☆☆☆☆
I don't recommend it at all, the customer service is simply impossible,
Dobos M.
purchased on 26/11/2022
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1/5
★☆☆☆☆
I never received my order.
Elena C.
purchased on 25/11/2022
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1/5
★☆☆☆☆
We used the lamp only once. The second time we used it, it didn't work anymore. We were supposed to receive a new one, but more than a month later we haven't heard anything despite my emails. We paid for a kit that we can't even use. I strongly advise against this site! A great scam!
Audrey M.
purchased on 11/11/2022
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1/5
★☆☆☆☆
The lamp does not dry the nail polish so it is useless
Veronica F.
purchased on 17/11/2022
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1/5
★☆☆☆☆
Enamels do not cover.lamp does not heat....a horrible experience.
Ascension M.
purchased on 15/11/2022
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1/5
★☆☆☆☆
Honestly I was quite disappointed because my shipping address was transmitted incorrectly to the courier, who instead of delivering to my home in Bologna attempted a delivery to Milan without even giving me a notification of wrong delivery or anything else. After soliciting the problem to the company ( who if I had not written had not noticed the problem at all é of my package never arrived) and after several days they provided a refund since the package returned to their office. I am very sorry because anyway they were products that I needed and was in a hurry to receive.
Caterina B.
purchased on 05/11/2022
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1/5
★☆☆☆☆
The customer service is good but after a month of waiting my nails have had plenty of time to grow
Lucie B.
purchased on 28/10/2022
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1/5
★☆☆☆☆
Very bad lamp
Lourien K.
purchased on 22/10/2022
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1/5
★☆☆☆☆
I'm quite dissatisfied with their service. Their product looks great and I am very excited to try it out but it's been a month since I ordered and I haven't received my package. Moreover, their costumer service takes long to reply which creates frustration for me. They didn't provided a real tracking number, which also makes it difficult to track the real parcel, you can only see the event log from their website but is not helpful. I read the previous reviews and I was very exited to try the product which might be very good but I'm disappointed with their service
Luisina L.
purchased on 16/10/2022
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