9.2/10
★★★★★
based on 7369 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
I never received the package due to a zip code error and have not received a refund or solution.
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Luisa R.(acheteur vérifié)
purchased on 05/09/2023 
Translated review
1/5
★☆☆☆☆
The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home
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Rita M.(acheteur vérifié)
purchased on 17/09/2023 
Translated review
1/5
★☆☆☆☆
I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!
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Joelle T.(acheteur vérifié)
purchased on 12/09/2023 
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1/5
★☆☆☆☆
Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed
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Amelie C.(acheteur vérifié)
purchased on 11/09/2023 
Translated review
1/5
★☆☆☆☆
Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.
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Barbara V.(acheteur vérifié)
purchased on 05/09/2023 
Translated review
1/5
★☆☆☆☆
The order was neatly in the box and I am very satisfied with the priduct.
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Gema V.(acheteur vérifié)
purchased on 01/09/2023 
Translated review
1/5
★☆☆☆☆
The package I received was missing items that were supposed to be included in the description.
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Roberta T.(acheteur vérifié)
purchased on 31/08/2023 
Translated review
1/5
★☆☆☆☆
Unsatisfactory customer service
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Agnes B.(acheteur vérifié)
purchased on 30/08/2023 
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1/5
★☆☆☆☆
Disappointed by the hold of the varnish. It only lasts a week.
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Angelique D.(acheteur vérifié)
purchased on 26/08/2023 
Translated review
1/5
★☆☆☆☆
Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.
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Fiorenza B.(acheteur vérifié)
purchased on 27/08/2023 
Translated review
1/5
★☆☆☆☆
I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .
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Virginie S.(acheteur vérifié)
purchased on 21/08/2023 
Translated review
1/5
★☆☆☆☆
Very disappointed with the color I don't like it at all
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Camille L.(acheteur vérifié)
purchased on 19/08/2023 
Translated review
1/5
★☆☆☆☆
Item not as described. Nothing miraculous . The item is no more effective than acetone. Very disappointed...
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Manon V.(acheteur vérifié)
purchased on 17/08/2023 
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1/5
★☆☆☆☆
Poor quality products
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Laury G.(acheteur vérifié)
purchased on 17/08/2023 
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1/5
★☆☆☆☆
Tempered parcel and low-quality varnish
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Sabrina A.(acheteur vérifié)
purchased on 15/08/2023 
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1/5
★☆☆☆☆
Despite two attempts to follow the break to the letter, the varnish lasts two days... I don't recommend it.
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Pluys N.(acheteur vérifié)
purchased on 10/08/2023 
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1/5
★☆☆☆☆
The delivery company is completely useless, not even able to bring the parcel to the desired location even though I paid more than 5€ for this service. It's your service provider, so your mistake.
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Lucas T.(acheteur vérifié)
purchased on 03/08/2023 
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1/5
★☆☆☆☆
They gave me the bottle of poligel pacio liquid, and they promised to send me another one, I am still waiting to work with the product.
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Khenatha Z.(acheteur vérifié)
purchased on 04/08/2023 
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1/5
★☆☆☆☆
Pretty packaging, but that's about it! Very difficult to apply, the lamp hurts the nails, the hold doesn't last long and the application is catastrophic!
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Carine M.(acheteur vérifié)
purchased on 13/06/2023 
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1/5
★☆☆☆☆
Never received any goods
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Carmen M.(acheteur vérifié)
purchased on 31/07/2023 
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