9.1/10
★★★★★
based on 9069 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

The machine doesn't work...

User icon
Maélie Z.
purchased on 11/10/2023
Translated review
1 /5
★☆☆☆☆

The oven is no good the products I used them do not dry disappointed

User icon
Giovanna R.
purchased on 30/08/2023
Translated review
1 /5
★☆☆☆☆

Products whose description did not correspond to what was advertised. These were Peel off nail polishes that were supposed to be removed without acetone, simply by soaking the nails in hot water for a few minutes. Nothing came off. I had to grate my nails... Very disappointed.

User icon
Caroline G.
purchased on 06/10/2023
Translated review
1 /5
★☆☆☆☆

Delivery time was super fast but unfortunately the nail polish doesn't stay on for more than a day and falls right off. Too bad!

User icon
Laura W.
purchased on 30/09/2023
Translated review
1 /5
★☆☆☆☆

3rd use of the UV lamp and it snaps right in the middle of my manicure. I'm extremely disappointed. I'm going to contact the after-sales service in the hope that they'll make a gesture.

User icon
Delphine P.
purchased on 17/09/2023
Translated review
1 /5
★☆☆☆☆

Very poor product hold, despite several attempts the varnish flakes and peels off in 3-4 days. A pity because the kit is very complete and the varnish colors are very beautiful.

User icon
Stéphanie C.
purchased on 29/09/2023
Translated review
1 /5
★☆☆☆☆

This is the 1st time I've ordered and unfortunately I never received my parcel. Good reactivity from SAP, waiting for the return.

User icon
Priscillia C.
purchased on 24/09/2023
Translated review
Answer from Méanail Paris
Guten Tag,
Wir entschuldigen uns vielmals für diese Unannehmlichkeit.
Wir lassen unsere Lieferungen von externen Spediteuren durchführen und es tut uns leid, dass dieses Problem bei Ihrer Bestellung aufgetreten ist.
Wir haben Sie per E-Mail kontaktiert, um das Problem zu lösen.

Mit freundlichen Grüßen,
Emma vom MÉANAIL-Team
1 /5
★☆☆☆☆

The stove does not catalyze and the glaze is very firm, not slipping.

User icon
Livia F.
purchased on 03/09/2023
Translated review
1 /5
★☆☆☆☆

I never received the package due to a zip code error and have not received a refund or solution.

User icon
Luisa R.
purchased on 05/09/2023
Translated review
1 /5
★☆☆☆☆

The parcel ear arrived late and was reportedly stuck in France at the sorting center. In addition, it was inconvenient to have to pick it up in person instead of receiving it at home

User icon
Rita M.
purchased on 17/09/2023
Translated review
1 /5
★☆☆☆☆

I had to order some products, but to my great surprise I didn't receive the products I had ordered, but batches of products that I already had at home. I tried to contact customer service. But they wouldn't listen. I asked for a coupon so that I could return the package and recommend what I wanted. It was only when I showed my dissatisfaction that I was offered to recommend with a 2-day promo code, which looks like I'm collecting the money so I can order right away! I'd already spent more than 30 euros on a product I didn't want, but I couldn't see myself spending the same amount again, especially as the charges are so expensive! And the one star I put is because we have to!

User icon
Joelle T.
purchased on 12/09/2023
Translated review
1 /5
★☆☆☆☆

Paste varnish and kit to remove the varnish not solid I would not recommend It was for a gift really disappointed

User icon
Amelie C.
purchased on 11/09/2023
Translated review
1 /5
★☆☆☆☆

Despite the claim that there are no substances in it that cause an allergic reaction, I still had a mega allergic reaction. The sheets are hanging on my fingers. So a waste of money.

User icon
Barbara V.
purchased on 05/09/2023
Translated review
1 /5
★☆☆☆☆

The order was neatly in the box and I am very satisfied with the priduct.

User icon
Gema V.
purchased on 01/09/2023
Translated review
1 /5
★☆☆☆☆

The package I received was missing items that were supposed to be included in the description.

User icon
Roberta T.
purchased on 31/08/2023
Translated review
1 /5
★☆☆☆☆

Unsatisfactory customer service

User icon
Agnes B.
purchased on 30/08/2023
Translated review
1 /5
★☆☆☆☆

Disappointed by the hold of the varnish. It only lasts a week.

User icon
Angelique D.
purchased on 26/08/2023
Translated review
1 /5
★☆☆☆☆

Poor purchase. Non-existent peel off effect, despite making several attempts at application and removal. Even letting my hands soak in hot water, the polish did not peel off at all. In the end, I had to scrape off bits of polish, ruining my nails much more than if I had used the remover. Truly a disappointment, and to say that with peel offs from other brands I never had any problems. Customer service just as bad, I wrote to get a refund and received no response. I don't recommend it at all, too bad because the traditional semipermanents of this brand are good, but they would be much more honest if they wrote that the peel off effect is not guaranteed.

User icon
Fiorenza B.
purchased on 27/08/2023
Translated review
1 /5
★☆☆☆☆

I would like to receive this order placed on August 21 before I can be satisfied. A commercial gesture would be welcome. It was a gift for a birthday on September 3rd... today is the 11th... ... .... .. .

User icon
Virginie S.
purchased on 21/08/2023
Translated review
1 /5
★☆☆☆☆

Very disappointed with the color I don't like it at all

User icon
Camille L.
purchased on 19/08/2023
Translated review
1 /5
★☆☆☆☆

Item not as described. Nothing miraculous . The item is no more effective than acetone. Very disappointed...

User icon
Manon V.
purchased on 17/08/2023
Translated review
1 /5
★☆☆☆☆

Poor quality products

User icon
Laury G.
purchased on 17/08/2023
Translated review
1 /5
★☆☆☆☆

Tempered parcel and low-quality varnish

User icon
Sabrina A.
purchased on 15/08/2023
Translated review
1 /5
★☆☆☆☆

Despite two attempts to follow the break to the letter, the varnish lasts two days... I don't recommend it.

User icon
Pluys N.
purchased on 10/08/2023
Translated review
1 /5
★☆☆☆☆

The delivery company is completely useless, not even able to bring the parcel to the desired location even though I paid more than 5€ for this service. It's your service provider, so your mistake.

User icon
Lucas T.
purchased on 03/08/2023
Translated review
1 /5
★☆☆☆☆

They gave me the bottle of poligel pacio liquid, and they promised to send me another one, I am still waiting to work with the product.

User icon
Khenatha Z.
purchased on 04/08/2023
Translated review
1 /5
★☆☆☆☆

Pretty packaging, but that's about it! Very difficult to apply, the lamp hurts the nails, the hold doesn't last long and the application is catastrophic!

User icon
Carine M.
purchased on 13/06/2023
Translated review
1 /5
★☆☆☆☆

Never received any goods

User icon
Carmen M.
purchased on 31/07/2023
Translated review
1 /5
★☆☆☆☆

Varnish does not hold when applied, blisters as soon as it is put under the lamp. Product unusable

User icon
Laureen F.
purchased on 01/08/2023
Translated review
1 /5
★☆☆☆☆

There's no explanation of how to apply the treatment and varnish from a to z. Very disappointed Then the varnishes are very dry old or poor quality.

User icon
Renaud L.
purchased on 30/07/2023
Translated review
1 /5
★☆☆☆☆

The package arrived after the deadline and the package was missing the promo I had entered (which included a free set of nail polishes). Not very serious. Rather not recognize the promo code on order confirmation. One of the reasons I chose meanail was also that!

User icon
Serena B.
purchased on 29/07/2023
Translated review
1 /5
★☆☆☆☆

No, I never received my order and I'm still waiting for my refund.

User icon
Isabelle M.
purchased on 27/07/2023
Translated review
1 /5
★☆☆☆☆

To remove nail polish the nail clamps do not hold, the primer, base coat and top coat products do not dry, with the lamp, glue, disappointed for the 3 bottles.

User icon
Thérèse C.
purchased on 11/07/2023
Translated review
1 /5
★☆☆☆☆

Given the brand reviews I've read, I think the products are of good quality. However, I had a major allergy to semi-permanent nail polish.

User icon
Léane B.
purchased on 19/07/2023
Translated review
1 /5
★☆☆☆☆

I still haven't received my refund

User icon
Juliette F.
purchased on 02/07/2023
Translated review
1 /5
★☆☆☆☆

Quite right

User icon
Alexia W.
purchased on 12/07/2023
Translated review
1 /5
★☆☆☆☆

I got my parcel back with a hole in it. Inside, 3 pumice blocks were missing, and some clamps were broken.

User icon
Carole M.
purchased on 11/07/2023
Translated review
1 /5
★☆☆☆☆

I didn't get any packages!

User icon
Naomi M.
purchased on 09/07/2023
Translated review
1 /5
★☆☆☆☆

.

User icon
Lisa M.
purchased on 03/07/2023
Translated review
1 /5
★☆☆☆☆

The product really sucks, it doesn't work

User icon
Sheridan H.
purchased on 23/06/2023
Translated review