9.1/10
★★★★★
based on 9069 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Very disappointed my varnish lasted 1 day I work in hotel all day with gloves yet base and top coat of poor quality I think the most important what if not the colors of the nail polish are very nice

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Carole B.
purchased on 05/09/2022
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1 /5
★☆☆☆☆

I regret my purchase, the machine has 2 possible power and there is only power 1 that works. I have tried to contact you without success. I thank you for taking my message into account.

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Aline D.
purchased on 02/09/2022
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1 /5
★☆☆☆☆

Nail file received unstuck, lack of product in the order, return of product after 1 week of waiting no commercial gesture following their errors, box with capsules of poor quality, deplorable given the price I do not recommend at all

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Fanny H.
purchased on 31/08/2022
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Answer from Méanail Paris
Hallo,

wir haben Ihr Feedback zur Kenntnis genommen und entschuldigen uns für die Unannehmlichkeiten. Die Zufriedenheit unserer Kunden ist für uns von größter Bedeutung.

Wir bitten Sie daher, sich über das Formular "Kontakt" auf unserer Website mit unserem Kundenservice in Verbindung zu setzen, um eine Lösung zu finden, die Ihrer Situation am besten entspricht.

Mit freundlichen Grüßen,
Das Méanail-Team
1 /5
★☆☆☆☆

Very bad quality .... You have to put at least 4-5 layers, so the result is not beautiful! I will not use it.

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Ludivine R.
purchased on 28/08/2022
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1 /5
★☆☆☆☆

Unfortunately it does not work perfectly The second position of the light does not work

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Antonia B.
purchased on 13/08/2022
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1 /5
★☆☆☆☆

The state of my nails after 1 first try is just unacceptable. I was burned on 3 fingers, today I lost 2 nails and 2 are half broken. I'm extremely disappointed and sad for my hands.

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Adeline A.
purchased on 21/08/2022
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1 /5
★☆☆☆☆

Bestel hier NIETS als het naar Spanje gestuurd moet worden. Adresgegegevens worden niet goed overgenomen bij bezorgdienst dus GEEN levering

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Marjo A.
purchased on 20/08/2022
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1 /5
★☆☆☆☆

Varnish that does not last more than 2 days. The machine to catalyze has a problem with the electric nozzle, it does not work properly. 1 time out of 2.

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Clarisse N.
purchased on 26/06/2022
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1 /5
★☆☆☆☆

The colors of the varnishes do not match the pictures

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Maïlys S.
purchased on 12/08/2022
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1 /5
★☆☆☆☆

It does not hold. My nails are more fragile and the semi-permanent nail polish looks like a normal nail polish. Fortunately I'm back in Italy and I can buy the products here.

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Nassima A.
purchased on 12/08/2022
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1 /5
★☆☆☆☆

The device ordered ruby is indicated 48 watts on the site or the device received is only 26 watts, the varnish does not dry properly and it remains dull. Very disappointed. Moreover there is no phone number on the site to contact you.

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Christine S.
purchased on 09/08/2022
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1 /5
★☆☆☆☆

From the first use my sander broke down I am really unhappy 😞

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Lory B.
purchased on 08/08/2022
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1 /5
★☆☆☆☆

I ordered products that were not at all the same color as on the site. The other products are of poor quality. To send back from France, you have to pay 10€ of shipping costs (at the buyer's expense), and the after sales service is non-existent, no answer, no follow-up. The 14 days deadline to send back the products is exceeded and I still have no news from the after sales service, I will never be able to be refunded

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Amandine D.
purchased on 08/08/2022
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1 /5
★☆☆☆☆

The base is very liquid, which makes it difficult to work with. And nude gel polish is just awful. You need about 4-5 coats to make it a solid color.

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Rynkova I.
purchased on 07/08/2022
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1 /5
★☆☆☆☆

I bought for a hundred euros of products (gel kit + semi-permanent nail polish) the gel is really very average and the capsules difficult to find one that matches your nails. Second chance failed with the semi-permanent after 2 days it comes off. Ladies go your way and do as inform your group of REAL nail technician. I found my happiness elsewhere and my wallet is just as well.

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Anaïs L.
purchased on 31/07/2022
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1 /5
★☆☆☆☆

Very disappointed, package received open. Concerning the varnish it lasted only 3 days (respecting all the steps mentioned on the booklet provided with)...

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Pauline A.
purchased on 03/08/2022
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1 /5
★☆☆☆☆

Disappointed with the products. As for the uv lamp there is no built-in timer and there is a manufacturing defect sometimes it lights up sometimes not.

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Marie M.
purchased on 03/08/2022
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1 /5
★☆☆☆☆

I ordered a sander, impossible to change the bits! 10 people came to my help. Nothing to do, we did not want to force, not to damage the device. Since then, I have been promised a refund that I have been waiting for 20 days, I hope I will have it on my account! Very disappointed with your products!

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Marie-line L.
purchased on 02/08/2022
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1 /5
★☆☆☆☆

I ordered a semi permanent varnish color coral but I received a peel off. You told me that it was in accordance with my order but on the description it was not noted peel off and the shape of the bottle is not the same. So I am not satisfied.

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Virginie D.
purchased on 24/07/2022
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1 /5
★☆☆☆☆

I ordered a kit from Meanails in order to make my semi permanent home. I didn't like the result at all, the varnish flakes off after a few days and the machine intermittently breaks down. The customer service is not at all attentive, because I had expressed the desire to return the items but they copied and pasted a text (also present on the site) to tell me that any opened product could not be returned, knowing that I had used the kit for a first manicure, I could not return it. I don't recommend this brand at all, I prefer to go for products that are a bit more expensive but more qualitative and that respect the promises of a semi-permanent that doesn't flake after a few days.

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Wafaa B.
purchased on 20/07/2022
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1 /5
★☆☆☆☆

Very disappointed!!! my order was simply forgotten! it's when I called a week later that I was informed of a problem, otherwise no news from you .... experience not to be repeated

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Francine R.
purchased on 20/07/2022
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1 /5
★☆☆☆☆

The package never arrives.

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Ana Maria L.
purchased on 16/07/2022
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1 /5
★☆☆☆☆

The peel of does not work and completely damaged my nail because I had to sand to remove the varnish. And the customer service refuses to return products. To flee

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Bernard N.
purchased on 17/07/2022
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1 /5
★☆☆☆☆

I find it rather excessive as a price, especially having received a defective lamp and apparently there is neither refund nor return of the defective item. Really disappointing.

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Sylvie B.
purchased on 14/07/2022
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1 /5
★☆☆☆☆

Very nice colors. Unfortunately I had an allergic reaction, a big attack of hives on my hands that lasted 1 week. And I have an eyelid that swelled for 2 days. All this because of the composition with the substance HEMA after research known to create allergic reactions and which according to European standards must be deleted from the compositions.

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Cynthia G.
purchased on 07/07/2022
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1 /5
★☆☆☆☆

Product received not in conformity with the order The bases and top coat solidify after 2 uses

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Sophie A.
purchased on 03/07/2022
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1 /5
★☆☆☆☆

Button II doesn't work and the varnish slips off before you even put your fingers in the catalyst.

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Sophie D.
purchased on 02/07/2022
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1 /5
★☆☆☆☆

Not received my package relationship with the post office waiting my package is being prepared, this is not serious thank you

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Nicole P.
purchased on 30/06/2022
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1 /5
★☆☆☆☆

Disappointed, UV lamp burned at first use, not even 30 seconds. Varnished burgundy, pink ..... Very chemical products

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Audrey S.
purchased on 30/06/2022
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1 /5
★☆☆☆☆

Very disappointed. I order a light yellow varnish and I receive a dark yellow varnish that is not at all the same color nor the same bottle as on the ad. And when I contact the customer service, they tell me that the resolution of my phone must change the color.

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Margaux B.
purchased on 28/06/2022
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1 /5
★☆☆☆☆

Some colorful semipermanent nail polishes do not have good application and adequate coverage (lines remain), despite the fact that I used only méanail Paris products (primer, base, topcoat) and respected the setting times. Poor quality, despite the fairly high price.

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Cristina P.
purchased on 24/06/2022
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1 /5
★☆☆☆☆

I thought it would last much longer, but instead after three days it already gives away

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Laura C.
purchased on 16/06/2022
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1 /5
★☆☆☆☆

Despite the strict respect of the protocol does not "peel". Or rather, it does, but by taking on a full layer of longle. My nails are massacred, I am obliged to follow a repairing treatment and cannot put anything on them for several weeks

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Magali
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Answer from Méanail Paris
Dear Magali,Is it really the drop off you are talking about? Very nice day,Inès - Méanail Paris
1 /5
★☆☆☆☆

Very bad quality only holds 2 days to penne without that its secaille very disappointed

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Constance
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Answer from Méanail Paris
Dear Constance,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1 /5
★☆☆☆☆

The varnish does not last a single day

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Fanny
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Answer from Méanail Paris
Dear Fanny,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1 /5
★☆☆☆☆

The semi permanent only lasted 2 days.

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Aurelie
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Answer from Méanail Paris
Dear Aurélie,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Good day,Ines - Méanail Paris
1 /5
★☆☆☆☆

Very disappointed. Allergic to the products. I absolutely do not recommend!

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Manuella
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Answer from Méanail Paris
Dear Manuella,We are sorry for this misunderstanding. As said during our exchanges via our after-sales service, we advised you to see a doctor in order to do allergy tests to know if it is really an allergy due to one of our components. Since you have not done any tests to verify your intuitions, our organic cuticle oil is not the final solution to the problem, it is a small gift to soothe your irritation while waiting for the test results. We are listening to you and we are here to help you.Very nice day,Ines - Méanail Paris
1 /5
★☆☆☆☆

3rd order from meanail. 2nd time the product arrived having leaked. The packaging and product were intact and not broken but the bottle of cuticle oil was broken and spilled all over the package. However I continue to recommend this site with great products and just 2 bad lucks concerning the orders. The site is serious, the service is present and efficient

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Kmy
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Answer from Méanail Paris
Hello,Thank you for your trust and for taking the time to share your experience with us.very nice day,Ines - Méanail Paris
1 /5
★☆☆☆☆

Poor quality product

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Diane
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Answer from Méanail Paris
Dear Diane,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
1 /5
★☆☆☆☆

Very disappointed. I'm used to doing semi-permanent. I saw an ad and wanted to test. First application for December 24, the varnish chipped at the end of the nails with the first dishes of the evening. I tried a second application for the 31st, it's now the 2nd of january, my nail is starting to go...I won't recommend it. Too bad because the colors of the varnishes are really beautiful.

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Alisson
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Answer from Méanail Paris
Dear Alisson,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris