/10
★★★★★
based on 7375 published reviews
★★★★★
based on 7375 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Very disappointed. I order a light yellow varnish and I receive a dark yellow varnish that is not at all the same color nor the same bottle as on the ad. And when I contact the customer service, they tell me that the resolution of my phone must change the color.
Margaux B.
purchased on 28/06/2022
Translated review1/5
★☆☆☆☆
Some colorful semipermanent nail polishes do not have good application and adequate coverage (lines remain), despite the fact that I used only méanail Paris products (primer, base, topcoat) and respected the setting times. Poor quality, despite the fairly high price.
Cristina P.
purchased on 24/06/2022
Translated review1/5
★☆☆☆☆
I thought it would last much longer, but instead after three days it already gives away
Laura C.
purchased on 16/06/2022
Translated review1/5
★☆☆☆☆
Despite the strict respect of the protocol does not "peel". Or rather, it does, but by taking on a full layer of longle. My nails are massacred, I am obliged to follow a repairing treatment and cannot put anything on them for several weeks
Magali Translated review
Answer from Méanail Paris
Dear Magali,Is it really the drop off you are talking about? Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
Very bad quality only holds 2 days to penne without that its secaille very disappointed
Constance Translated review
Answer from Méanail Paris
Dear Constance,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
The varnish does not last a single day
Fanny Translated review
Answer from Méanail Paris
Dear Fanny,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
The semi permanent only lasted 2 days.
Aurelie Translated review
Answer from Méanail Paris
Dear Aurélie,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the recommended application techniques.Good day,Ines - Méanail Paris
1/5
★☆☆☆☆
Very disappointed. Allergic to the products. I absolutely do not recommend!
Manuella Translated review
Answer from Méanail Paris
Dear Manuella,We are sorry for this misunderstanding. As said during our exchanges via our after-sales service, we advised you to see a doctor in order to do allergy tests to know if it is really an allergy due to one of our components. Since you have not done any tests to verify your intuitions, our organic cuticle oil is not the final solution to the problem, it is a small gift to soothe your irritation while waiting for the test results. We are listening to you and we are here to help you.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
3rd order from meanail. 2nd time the product arrived having leaked. The packaging and product were intact and not broken but the bottle of cuticle oil was broken and spilled all over the package. However I continue to recommend this site with great products and just 2 bad lucks concerning the orders. The site is serious, the service is present and efficient
Kmy Translated review
Answer from Méanail Paris
Hello,Thank you for your trust and for taking the time to share your experience with us.very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
Poor quality product
Diane Translated review
Answer from Méanail Paris
Dear Diane,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
Very disappointed. I'm used to doing semi-permanent. I saw an ad and wanted to test. First application for December 24, the varnish chipped at the end of the nails with the first dishes of the evening. I tried a second application for the 31st, it's now the 2nd of january, my nail is starting to go...I won't recommend it. Too bad because the colors of the varnishes are really beautiful.
Alisson Translated review
Answer from Méanail Paris
Dear Alisson,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
No customer service
Thomas Translated review
Answer from Méanail Paris
Dear Thomas,Concerning our customer service, we are listening to you to understand what was not satisfactory in your experience with Méanail.Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
Sander that doesn't work anymore. Despite the negative reviews I thought it was a joke... what a joke! I don't recommend it. Died after 3 uses.
Justine Translated review
Answer from Méanail Paris
Dear Justine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
Poor product description
Brigitte Translated review
Answer from Méanail Paris
Dear Brigitte,Concerning our description of the Cleaner/Remover duo, we are listening to you to understand what was not satisfactory in your experience.Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
The varnish does not hold it falls whole shortly after the installation (well done installation) The power supply unit caught fire and no response from the SAV
Acheteur Vérifié Translated review
Answer from Méanail Paris
Hello,Concerning the nail polish, can you give us more details about the steps taken for the application of the nail polish?moreover, after checking on our side, we have not received any message from you. Please tell us how you got in touch with us... We will of course do what is necessary for you and we will contact you immediately by email... Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
A lot of choices but not satisfactory products.
Émilie Translated review
Answer from Méanail Paris
Dear Emilie, Can you please give us more details about your comment? Is it a problem with the outfit, the choice of colors in the kit or another problem? Our customer service is at your disposal to give you advice. Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
The order arrived at the right time, all the products were in order, but I was not very happy with the top coat product, it is very liquid, you have to put two coats of primer to be good as a base.
Aliona Translated review
Answer from Méanail Paris
Hello,Thank you for sharing your comments with us,which will be shared with our teams.very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
After testing the polygel refills I am extremely disappointed with the quality of your products! The gel that breaks in the space of a few minutes I find it unacceptable especially when we see the price of your products, a refund could especially be the solution, shameful to sell products and ask the influencers in make the promotion!
Kalie Translated review
Answer from Méanail Paris
Hello,We are very sorry to hear about your disappointment with our Polygel.first of all, can you give us more details about the steps taken to apply the gel?very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
I tried to contact you several times because I had a problem with the sander after only 2 uses, no answer! 50 of put in the air very disappointed ...
Claire Translated review
Answer from Méanail Paris
Dear Claire,We are sorry. Can you please tell us how you contacted us the first time? Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
At the time of removing the nail polish I proceeded as expected with hot water to soak my nails in five minutes and then removing part of the nail polish by pulling. Contrary to what was announced I damaged my nails and I did not keep the nail polish that I will buy results.
Alienor Translated review
Answer from Méanail Paris
Hello,To apply the nail polish, we recommend that you lightly sand your nails to remove the layer of Twin Coat, then bathe your hands for 5 minutes in warm water. With the help of the steel cuticle pusher, gently remove the nail polish by lightly pushing your remaining nail polish residue. Very nice day,Inès - Méanail Paris