/10
★★★★★
based on 7410 published reviews
★★★★★
based on 7410 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Long delay to receive the varnish
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Aline,We apologize for the delivery problem.we will check the delivery tunnel with Mondial Relay, our partner for France, to understand the delay.very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
Hello, I ordered on November 27th and was delivered on December 12th for 2 weeks. I knew where my package was. !!!!!!!
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Daniela,We apologize for the delivery problem and we will take your comments into account to improve our services and hope to keep your trust. Very nice day,Ines - Méanail Paris
1/5
★☆☆☆☆
Very high price for a mediocre quality, one realizes it as of the unpacking... the varnishes are of bad quality, hold badly (which is contradictory with the principle of the half permanent), are extremely allergenic! The whole thus sleeps in a cupboard since a long time already since completely unusable.
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Alexis,We are sorry to hear that our products have disappointed you.Concerning the hold of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent nail polish, it is essential to respect the recommended application techniques.Concerning the allergenic character of our products, we are quite surprised by your comment given that all our formulas are studied by our laboratories and validated on the European cosmetics portal. We are proud to present "8 free" products. Our products are also manufactured without the addition of BENZOPHENONES or BISPHENOL A which are the most common endocrine disruptors. However, it is unfortunately impossible to offer 100% allergy-free products because they are specific to each individual. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find together a suitable solution! Beautiful day,Ines - Méanail Paris
1/5
★☆☆☆☆
Disappointed, the varnish never held. I have contacted you several times but no action has been taken, even though you state that you are guaranteed for 2 years, sorry.
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Lea,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer to increase the adhesion of the polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry. We can contact you by phone to discuss this with you. Are you available during the day? very nice day.ines - meanail paris
1/5
★☆☆☆☆
The site does not publish bad reviews. They deceive customers.
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Veronique,We are very surprised by your comment because we have not found any review from you on the Méanail website. We only found a message from you to the customer service complaining about a cancelled order because you tried to take advantage 6 times of a promotional code usable only once per household.we publish absolutely all the reviews we receive, whether they are positive or negative. Our ultimate goal is the satisfaction of our customers. In an effort to be transparent, we have recently chosen to use a trusted third party, Avis Vérifiés, to collect customer reviews.Very nice day,Inès - Méanail Paris
1/5
★☆☆☆☆
The varnish does not hold long and is very complicated to remove, damages in more longle
Acheteur Vérifié Translated review
Answer from Méanail Paris
Dear Camille,To ensure an optimal experience with the semi-permanent nail polish Méanail, don't forget to apply our Primer which will help you to increase the adhesion of the nail polish. Then, apply a thin layer of Base Coat, taking care not to overflow on the cuticles and catalyze under the lamp. Apply a thin layer of color and catalyze again under the UV lamp. You can repeat the application of the color a second time, if desired, while catalyzing of course and to finish, apply a thin layer of Top Coat and catalyze as well. Finally, degrease your nails with the Cleaner to remove the greasy film that gives the impression that your nails are not dry.Regarding the application, the steps are as follows:- Sand the shiny layer of your nails with the polishing block and then soak the cotton pads with Remover and place them on your nails. Clip on the Méanail finger clips so that the cotton pad sticks perfectly to the nail and allows the Remover to penetrate the nail polish layer. Leave it on for 15 minutes - Remove the tweezers and lightly sand your nails with the polishing block to remove any residual nail polish.Little Méanail tip: Remember to moisturize your nails with a cuticle oil, during the weeks you wear a semi-permanent nail polish and after application, to nourish your nails from the inside.Don't hesitate to come back to us for more tips,Very nice day.Ines - Méanail Paris